WA Fibreglass Pools

When buying the pool we were told to contact them with any concerns we had, they were there to help. Pool then installed, had problems from day one including selling us pumps etc that were not suitable for its location, discolouring of the pool happening with just a week or so after purchase. Tried calling not returning calls and not interested in helping. Would not recommended to anyone.

I've recently had a pool installed by WA fibreglass pools and have been left very disappointed by the service I've received.
On the day of the install the dig Crew before starting work wanted another $300 cash from me for what they considered overburden.They explained to me that the level of the sand was slightly higher towards the back of the pool therefore needing extra to be removed, in the interest of getting the install completed in a tidy manner with no extra sand left behind I offered to transfer the $300 right away into WA fibreglass p...

I bought a pool from them about a year and a half ago. Once the contract is signed, they dont care about you. Their after sales service is non-existent. Ive had some problems since day one and every time I contact them, they try resolve everything over the phone because they cant be bothered to come in person even though it is under warranty or sometimes, they tell me to contact Astral, the supplier, directly. If Im lucky theyll make a visit and even then, they dont think to change their attitude, instead they make it very obvious that they don...