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WA Fibreglass Pools

WA Fibreglass Pools

2.3 from 9 reviews · View Statistics
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Reviews

2.3
9 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(6)
  • Value for Money
    2.4 (8)
  • Cleaning & Maintenance
    2.6 (7)
  • Product Quality
    2.5 (8)
  • Return Claim MadeYes (0) · No (7)
  • Warranty Claim MadeYes (2) · No (6)
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Kate
KatePerth, WA
  • 3 reviews

Brilliant service

published

Experience in the showroom was easy and not pushy at all. Pricing was very competitive. Install was so stress free and enjoyable. Company has been professional and extremely easy to communicate with.

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Don'tBuy
Don'tBuyPerth, WA

Terrible Service and Product

published

When buying the pool we were told to contact them with any concerns we had, they were there to help. Pool then installed, had problems from day one including selling us pumps etc that were not suitable for its location, discolouring of the pool happening with just a week or so after purchase. Tried calling not returning calls and not interested in helping. Would not recommended to anyone.

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Lumpy P.
Lumpy P.Perth, WA

Lumpy Pool Floor

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Poor customer service.

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  • Incentivised Review No
  • Return Claim MadeNo
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Alison Craig
Alison CraigPerth, WA

Long weekender

published

We went round all the pool shops and found these guys were the best people to deal with! We instantly jelled with the salesman Steve, who wasn’t pushy & listened to what we wanted & totally made it all work with the space we had.
Rob, did an excellent job of overseeing the whole installation. The young guy who did the pencil compaction was very good at his job.
The chemical handover by Steve was fantastic & extremely valuable for someone like us, with little knowledge of pools/ chemicals/ maintenance
Kelli in the office was great, we had a couple of issues which were dealt with straight away
We were very impressed overall and in particular with one of the owners appearing to oversee installation. We highly recommend this company

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Paul A.
Paul A.Perth, WA

Second rate product

published

Had a pool installed by these guys and having the paper work from the pool shop ( tested weekly) they still denied anything was wrong even with the gel coat so faded it looked awful, the sales man wash their hands as soon as you e signed and the owner is an so aggressive to deal with , be warned there’s much better company’s out there , also on goggle reviews they have great reviews from people with the same second name , really !!!

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Best service we have ever received from any company

published

From the first visit to their yard/show room to the glass fence installation we were treated like the most important clients they had, the guy's who excavated the pool installed it ,the pencil compaction,the hand over guy , the paver and glass fence installers they recommended all first class on time within budget neat tidy and friendly. And we would be remiss not to thank the legend ROB thank you all so very much.
Bill &Julie

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Gaz
GazPerth, WA
  • 3 reviews
  • 3 likes

Unexperienced staff and terrible service

published
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Wards
WardsPerth, WA
  • Verified

Toxic Substance found in Gelcoat. Pool Failed after 18months. Not covered under warranty. Won't confirm if Pool is SAFE!

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Questions & Answers

John William
John Williamasked

Well I was going to see these guys tomorrow about getting a pool. Thank you all of you and your reviews have save me money and an oblivious long turn future headache.

I hope all your problems getting sorted

No answers
Madchef
Madchefasked

Did you sort your Pool out ?? What Happened .

No answers

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Extra Information

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