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Wayfair.com.au

Wayfair.com.au

2.7 from 94 reviews · View Statistics
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Reviews

  • Return Claim MadeYes (0) · No (5)
  • Shipping
    1.0 (1)
  • Warranty Claim MadeYes (1) · No (5)
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pelicandba
pelicandbaGreater Melbourne (Inner), VIC

Don't be misled by scammers.

published

The wayfair.com.au is a scam site.
Wayfair (a US company) has no presence in Australia only in Canada, UK & Germany. Scammers are using their name.

Incentivised Review No
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  • Verified

SCAM site - the link to order no longer works

published

SCAM site - the link to order no longer works. It takes you to a create shopify domain. The order tracking is 17track which is a platform used for scammers. I use PayPal and requested a refund. Thank god for Buyer protection

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Scammers

published

After waiting 2 months for the outdoor furniture, we received the necklace instead. NEVER ever buy from this company. Thankfully we used Paypal and got a full refund through them. The don't deserve any stars but had to click on it to post this review.

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Incentivised Review No
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  • Verified

SCAM! Alert

published

Ordered a 4 Piece Outdoor Setting 5 weeks ago. (even paid for the express service) No correspondence at all. I found a tracking in Pay Pal and I have tracked it and finally the delivery was dropped off today. A small envelope with a cheap metal ring is what I got. WTF!!!! I put a massive complaint through Pay Pal. Thank God I used pay pal.

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Incentivised Review No
Warranty Claim MadeYes
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Still waiting for ordered item

published

I ordered an item 4 weeks ago still waiting it to be delivered or no shipping or dispatch info yet.
Can anyone please help with this?
Thank you

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Shed
ShedIllawarra, NSW
  • 2 reviews
  • 2 likes

Worst company ever, do not shop at any shop affiliated with them

published

Brought a shed from koolhome which never arrived a shop associated with wayfair and no one helps to find out what’s happening with your items

Incentivised Review No
Warranty Claim MadeNo
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Buyer Beware

published

Purchased a sideboard from them, the only correspondence was confirming the order. Other than that there was no correspondence. I sent them various emails and kept receiving Delivery incomplete emails. Grateful that the payment was made using PayPal and otherwise i would of lost my money. Opened a case with PayPal and managed to get my money back.

Do not buy from Wayfair.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Vivian M
Vivian MGreater Melbourne (Outer), VIC

Poor communication

published

I've emailed them but it keeps bouncing back .
Has anyone had this problem if so what's the best email of confirmation.
Love your help.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Roberta
RobertaSydney, NSW
  • 3 reviews
  • 3 likes

No response for my order.

published

I ordered goods from the site 1 week ago and have not received no feedback. All emails on the order confirmation bounce back and I am unable to get hold of anyone. Please help with contact details.

Shipping
1/5
Incentivised Review No
Return Claim MadeNo
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Bad

published

According to ZIZO I ordered the colour of the item I received although I thought I ordered a different colour, but they were not very helpful and it was going to cost me a fortune to send it back, be aware of all the fine print in the return policy, I will not recommend this site. I will also be putting in a complaint to consumer affairs to see if all the charges are above board.

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Sgt
SgtSydney, NSW
  • 3 reviews
  • 4 likes

One of the worst companies I've had the pleasure of dealing with

published

Bought an item from them. As described but faulty. Politely asked for a replacement and after 4 months they still claim their are manufacturing issues. A little confusing, as they still sell the same item online over the same period. Basically they'll take your money and if problems surface they will string you along until you basically give up. Buy elsewhere! Even if the product is more expensive!! Appalling company that should not exist!!!!!

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sunnyoz
sunnyozSouth East Queensland, QLD
  • 18 reviews
  • 16 likes

Supplies Poor Quality Goods and trying to get refund is impossible!!

published
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Disgraceful!

published
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carla959
carla959
  • 14 reviews
  • 8 likes

Terrible.

published

They let me know one week later they are out of stock and they want me to wait another 6 weeks until they get new stock. No, thanks! How long for the refund, 6 months? Opened dispute with PayPal.
This was the first and the last time I order from them. Bye, bye, Wayfair!

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Charlie
CharlieSydney
  • 6 reviews
  • 14 likes

Shocking experience to return one item

published
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Questions & Answers

Troy E.
Troy E.asked

Hi do you do shipping to Australia
Kind Regards
Troy

No answers
Manuela
Manuelaasked

I am after lanterns set of 2 in red and need to have sent to australia- am I able to do so?? SKU: WOO1488958

No answers
Manny
Mannyasked

I am from Melbourne, I want to order a coffee table thru the way fair website but I can't process it as it says it's wrong postcode ? Please advise

3 answers
Eliza
Eliza

Wayfair is now called Zizo.
Re the postcode, possibly you've inadvertently accessed the US Wayfair site which won't accept our postcodes.
Good luck.

Manny
Manny

Way fair is American website and there is no access for Australian shipping and so no online shopping for Australians .

pelicandba
pelicandba

The wayfair.com.au is a scam site.
Wayfair (a US company) has no presence in Australia only in Canada, UK & Germany. Scammers are using their name.

See all Wayfair.com.au questions

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