Webb & Brown-Neaves

Webb & Brown-Neaves

 Verifiedwbhomes.com.au
Webb & Brown-Neaves
4.7

323 reviews

PositivevsNegative
93% · 30020 · 6%

Reviews

323 reviews
Tom and Larnie
Tom and Larnie
  Verified
Rols
RolsPerth, WA
  Fair Incentive Verified
Timeliness
Rino
RinoPerth, WA2 posts
  Verified
Angel L.
Angel L.Perth, WA2 posts
  Verified
Timeliness
Transparency
Fiona
Fiona
  Verified

What a stress-free and straightforward experience we’ve had so far

We have had a great experience with Webb & Brown-Neave so far, thanks to the fantastic support and experience of Scott Watson, Leyla Brunton, Pauline Henderson and the team.
Their communication, honesty, experience and professionalism has not wavered. Every aspect of our building was discussed and planned in the initial stages, so we knew exactly where we stood. They have had the expert experience to guide us through the decisions, explaining everything in detail along the way.
We have always felt comfortable discussing things with them, and they have always replied promptly with email and phone calls.
Thank you guys Show details ·  1
Albert
Albert
  Fair Incentive Verified
Timeliness
Nick
NickPerth, WA3 posts
  Verified
Pete and Julie
Pete and JuliePerth, WA
  Verified
Roshan Nair
Roshan Nair
  Verified

Perfect from start to finish!

Can't speak highly enough of WBN. We were very impressed from the start. The communication and feedback were great and not to mention the attention to detail. Vance, Tess, Georgia and our supervisor Reece were excellent. They have all gone above and beyond to deliver our home. Everything was delivered as promised. We have had numerous compliments from family and friends about our newly completed home. Special shout out to Reece who was extremely meticulous and that definitely showed in the final outcome Show details ·  1
Leonard Math
Leonard MathPerth, WA
  Verified

James Brittain - an excellent consultant

Absolutely delighted and lucky to have James Brittain as our main person to get our dream home started. He does not stop helping and constantly communicating. James is also very experience and knowledgeable. No hesitation to refer him to anyone. He always have time for us. Thank you James and no doubt from the support of your team at WBN, our dream home will be perfect. Show details ·  1
Alice Pearce
Alice PearcePerth, WA
  Fair Incentive Verified

10 year dream to fruition

We can’t be more thrilled with the completion of our 10 year dream. The team at WBN always went above and beyond right until the finish line. It was not without a few ups and downs but the professionalism and problem solving ethos of our crew was outstanding.
Many thanks Show details ·  1
RWC
RWCPerth, WA
  Verified

James Brittain

Just completed the process of choosing a builder, and have finally settled on WBN. We have been dealing with James Brittain who has been very patient throughout this journey. He has been very understanding in dealing with us even when we felt the fatigue from constantly reviewing plans, taking his time to explain to us how and why things work or cannot work. He has always been just a phone call away, offering to meet with us and accommodating our many changes (often the ideas come just after he has done a new draft which means he has to go back to the drawing board again..)

Very happy with the service we have received so far and would definitely recommend James to anyone wanting to build. Show details ·  1

Monisha
Monisha
  Verified
Grant
GrantPerth, WA
  Fair Incentive Verified

Getting it right

From our first conversation with Michael to the final powerpoint presentation of our design and estimation Michael has been clear with his communication and has had a great understanding of what we are looking to achieve in our design. My expectation was to have a consultant who can listen to what we are looking for and to interpret this to the best way for a build that will address all our needs while being honest and accurate with estimations of cost - this is what we have experienced with Michael & WBN to date. We are looking forward to continuing with the build and to see our vision come together to create our unique home - certainly a challenge under the current crazy times for builders.. Show details ·  1
Karen
KarenPerth, WA
  Fair Incentive Verified

Very positive experience

We are at the beginning of our build experience with WBN and have been impressed not only by the professionalism of Michael the consultant but also his care and attentiveness to our needs. He has listened and followed up promptly, leaving us feeling confident that this build will be great! Show details ·  1
pmd
pmdPerth, WA
  Fair Incentive Verified
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Johnson Kitto
Johnson KittoPerth, WA
  Verified

104 % Brilliant

Everything about this project was superb. From design, explanation of contracts keeping us informed of developments, incorporation of variations, all the way through to final handover and warranty period, Webb & Brown-Neaves were with us. Nothing was too much trouble and they were extremely professional and customer focused. Blue Ribbon service.

And a special shout out to Michael ( designer extraordinaire) and Lee (project manager).

I would, without hesitation, recommend them for any residential building project. Show details ·  1

Hannah
HannahPerth, WA
  Fair Incentive Verified

Amazing Start To My First Home Build

Webb & Brown have been nothing but amazing to deal with during the first steps of the building process. The customer service from Martin has been lovely, he understands what I want and what I like. I am able to give him inspiration photos and he comes back with something better. I am very excited for the next steps of the build and liaising with more of the Webb & Brown team. Show details ·  1
Bruce
Bruce5 posts
  Verified
Kasun
KasunPerth, WA
  Fair Incentive Verified

Great start to the building process

WBN have been fantastic finding a design solution to fit our challenging block. Bojan was relentless in making sure all our needs were captured in the design while keeping in mind the budget. During the selections process, Georgia made sure no time was waisted in organising the meetings and Bame's experience and the knowledge made the selections meetings at the Home Collective a positive experience.
We are looking forward to the next steps! Show details ·  1
M and AM
M and AMPerth, WA2 posts
  Verified
Ann
AnnPerth, WA2 posts
  Fair Incentive Verified
Patrick
PatrickPerth, WA
  Verified

Builder up for the challenge

When selecting a builder for our custom home we wanted quality and confidence- this was met and exceeded by WBN. We threw challenge after challenge at the team and were supported and embraced at every turn!! Extra Babies! Council challenges and endless variations before we even signed!!! MassiveTHANKS WBN Team!!! Show details ·  1
PJK
PJK2 posts
  Verified

Dream build

We have just completed our build with WBN. What an amazing experience! Everything from start to finish has been easy and enjoyable. The quality control and exceptional customer service is an absolute standout. Our house was designed exactly how we wanted, it was built ahead of schedule and the after service care has been fantastic. We won’t hesitate to recommend or build with WBN again. Show details ·  1
Plumbing & Waterproofing
Annie
Annie
  Fair Incentive Verified
brenda g.
brenda g.Perth, WA
  Fair Incentive Verified
Customer Service
Timeliness
Transparency
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shankar
shankarPerth, WA
  Verified
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Tony
Tony
  Verified

Great service in the early stages

Andy took over the building and consultation reigns of our project a few months back and since then the service,professionalism and communication has been excellent.
Andy brought Noppol (designer)onboard early in the process and with both of them working collaboratively with us as a team we have been informed the entire way,our concerns and wishes are being heard.
Looking forward to a great building experience with WB-Neaves Andy and Noppol. Show details ·  1
Customer Service
Site Admin
Timeliness
Jackie C.
Jackie C.Perth, WA
  Fair Incentive Verified

Friendly, helpful and super knowledgeable staff

From the outset of designing and then constructing our custom home we were impressed by the consistency and quality service that we received from the team at Webb'ies. They are super efficient and awesome at getting the job done. Nothing is a problem or impossible for them. So easy and a pleasure to work with them.  Show details ·  1
FA W.
FA W.Perth, WA
  Fair Incentive Verified
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Andrew
Andrew
  Verified
LEE
LEE
  Fair Incentive Verified

New home! New adventure! New chapter! New memories!

We very glad to had walked into the Moda display home and was greeted by Micheal who although was busy with another client. After he finishes he attended us with professionalism and was able to help us with what we were looking for. Our journey with Micheal had been nothing but smooth. He is very attentive, friendly and has helped guided us into what I call a happy beginning. We are really looking forward into moving into our Webb & Brown Home!  Show details ·  1
M.Robinson
M.Robinson
  Fair Incentive Verified
Customer Service
Timeliness
Transparency
Mrs He
Mrs HePerth, WA
  Fair Incentive Verified

Mrs He

We are very happy with our Building and Design Consultant Zac Morrow.
This is the first time that we build a house, Zac is very patient and professional to explain the queires that we have during the building journal and contributed a lot of awesome designing ideas for our dream house. Show details ·  1
Dee
DeePerth, WA2 posts
  Verified

Looking forward to moving in

Looking great so far, built of design and up to the second story. Exceeded our expectations. Nick was amazing at the start, having our perfect design drawn from a 10 minute phone conversation. He is attentive and knowledgeable. Very happy with how everything is proceeding now after a little slow start due to everyone now wanting to build. Workmanship looks outstanding. Show details ·  1
Timeliness
Gina
Gina
  Verified

New Home

We have received such excellent service from the start, firstly from Bojan Kovacic who assisted us with the plan & costing, his attention to details & timeliness made our decision making so much easier. Bojan was excellent in explaining the process ensuring our expectations are met. We then met Pauline Henderson for pre-start. Pauline continued the service that we have come to expect & so far we are very happy with how things are progressing  Show details ·  1
Custom Home Builders

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Rafferty Fox
Rafferty Fox
  Verified

Starting the journey amid a pandemic of uncertainty

We are yet to start however the hold up has certainly not lay with Andy and Tess whom from early April last year through till now have been attentive in there responses. Both have guided us through the process of designing and costing our first home through to contract signing. Show details ·  1
Site Admin
Jason P.
Jason P.
  Verified

Best experience I've ever had

I have worked with Bojan and Tess in building my dream home.
They have worked tirelessly and have been compromising in many ways to suit my needs.
I am in the pre-construction stage and I have to say it is the best, seemless and most transparent process I have been through. I would give 6 stars if I could.  Show details ·  1
CTMC
CTMCPerth, WA
  Verified

Starting our journey with WB

We have just signed up with WB and are beginning our journey. Bojan has been really helpful so far, offering thoughtful guidance as we have explored our plans. We are delighted with the result and what we can achieve with our budget. We are excited for the next steps. Thanks Bojan and WB team! Show details ·  1
Felicia C.
Felicia C.
  Fair Incentive Verified
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