Verifiedwebcentral.au🏆 2024 Award

1,661 reviews

88% · 1,463182 · 11%


1,661 reviews
1,662 reviews
Aqua L.
Aqua L.2 posts

Easy peasy to deal with support

Great to speak within minutes of a phone call. Just needed a little hand holding. Show reply
SonnySydney, NSW

5 star

Very helpful/ understand the problem and solved it for me within seconds 10/10 Show reply
Karyn2 posts

So helpful

Jack was super helpful and would like to thank him for his fabulous customer service advice he provided. Show reply
MariaCentral Highlands and Goldfields, VIC5 posts

Fixed my problem!

Help desk Assistant was very knowledgeable and helpful. My issue was fixed quickly. Thank you. Show reply
Ulysses Schisas
Ulysses SchisasSydney Surrounds, NSW3 posts

Effective over the phone only

Service by phone was great, chats etc… we’re time consuming and ineffective Show reply
Jimmy M
Jimmy MVictoria

Exceptional Customer Service!

Nicole was extremely helpful and professional. She answered all my questions in a polite and courteous manner. Thank you! Show reply
Brett4 posts

Patiently helping someone who struggles with technology

Nico was great to deal with. Very patient and sorted out my problem Show reply
WayneMetropolitan Adelaide, SA2 posts

Excellent Service

Excellent service from Ashish at Web Central, short wait time and problem solved! Show reply
Gail S.
Gail S.

Great assistance!

Nicole was very helpful and knowledgeable. She was able to answer all my questions and process my requests very quickly. Show reply
Ben A.
Ben A.

Good service

Nicole was fantastic, very friendly and solved my problem very quickly! Show reply
Brendan Hay
Brendan HaySydney, NSW

Renewal issue

Was extremely helpful in dealing with a renewal issue due to a problem
With no ABN being associated with the account when first registered in 2000 Show reply

Great customer support

Remya was fantastic. She was attentive, thorough and professional when attending to our technical issues. Very happy with the service 5 stars Show reply
Ian M.
Ian M.3 posts

Good experience

Quick resolution to the problem presented along with a professional aptitude Show reply
Bill k
Bill k

Very Thankful

Tris worked out all the issues and solved my problem.
Very thankful. Show reply
Vic A.
Vic A.

Excellent customer service provided by Suleman on 35 June 2024

Superannuation was polite, courteous, informative and reassured me about my account. He also answered all my questions about email hosting. Show reply
Diane2 posts

Friendly and helpful

Tris was very helpful and friendly and solved three issues quickly for me Show reply
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Brad E.
Brad E.


Happy lady new her job made the whole thing easy. Wish more companies had her. Show reply
Graham F.
Graham F.

Excellent Customer Service

Very precise with helping me change my Log In Password. Show reply

A Really good experience

It was very refreshing to talk to a person online that was knowledgeable, genuine and honest had a sense of humour and willing to do what ever it takes to help Show reply
Antoine Changuion
Antoine Changuion

Great service from Ryan

Ryan from Web Central was amazing, he manually restored lots of records for us. Excellent service with great attitude. Show reply
Dennis M
Dennis MSouth East Queensland, QLD4 posts

Very good thank you

Remya was patient and knowledgeable and was able to help set up an out of office message and create a new user account. Show reply
BrettThe Mallee, VIC


Very helpful and all my queries were answered quickly and professionally Show reply
D. Alessi
D. AlessiSydney, NSW


The lady over the phone was very cheerful and professional. Show reply

The most competent person in the industry

Everyone I had spoken to at Webcentral was rude, arrogant, and unable to solve problems. Diane was a breath of fresh air. She was kind, considerate, solution focused, immediately reduced my stress, she was intent on finding a resolution, thought outside the box, left no stone unturned, and followed up until fixed. Amazing!!!! Show reply
Lou O.
Lou O.South East Queensland, QLD

Tris helps with care

I have been having trouble seeing up my Outlook on my new Google Pixel 8a. I have rung a few times. My last support person Tris was amazing. Even though the issue isn't resolved yet, she has gone above and beyond other support helpers. Show reply

Patience pays off

Helpful and patient assistance - relieved that the person stayed on the phone and didn't rush me as I worked my way through Show reply
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Roo  Amen
Roo Amen


Remya has been very understanding of my ignorance of matters of technology. She was polite and knowledgeable and solved my problems. Show reply
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Dr. D
Dr. D

Professional & Patient customer service

Helped us with getting our emails going in a professional manner. Show reply

Domain service setup

Tris was polite, knowledgeable and focused.
She helped me quickly and efficiently. Show reply
Amil Aurora
Amil Aurora


Ahnaf was great and sorted out my query in a matter of minutes in a courteous manner. Thank you Show reply

Clear & Concise!

Amazing service, clear instructions and patient. Thank you for your time. Show reply
JacquelineSouth Australia

Excellent assistance provided

Nicole was awesome. Listened to my question, provided guidance and clearly knew what she was talking about. Asking for help with detailed technical issues isn’t always a good experience. However, this was a great experience. Show reply
BrianSydney, NSW2 posts

Problem solved

Problem was solved very efficiently and the assistant was extremely courteous Show reply
LJPGreater Melbourne (Inner), VIC

Email setup resolved

Remya resolved my email problem by giving me clear instructions in a calm and reassuring manner. Show reply
DaveB2 posts

top notch response

Fast efficient service from a skilled operator. Best yet. Excellent service Show reply
john w.
john w.3 posts

Excellent service

I am so impressed with the professional assistance I received from Suraz.
He is a credit to Webcentral. As I am not computer literate ha helped me greatly to resolve my issue. Show reply
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4f7977abADELAIDE3 posts

Technical support

I received typical and excellent service from WebCentral, always have. Show reply

Wasn’t made to feel inadequate Very grateful

Locked out of account and fixed in 2 minutes
Talked through every step Show reply
Marcus2 posts

They make your life easy

The support team is great and willing to help you will the process of moving and managing your business domains. They make your life easy Show reply
Tewodros Gutema Debsu
Tewodros Gutema DebsuSouth East Queensland, QLD


Great service, the staff member is professional, resolved my issues perfectly. Show reply
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