2Webcentral

Webcentral

 Verifiedwebcentral.au🏆 2024 Award
2Webcentral
4.5

1,661 reviews

PositivevsNegative
88% · 1,463182 · 11%

Reviews

1,661 reviews
1,662 reviews
Frustrated
Frustrated
 

Very helpful

Rezaur was very helpful thank you
He helped with spam emails and removing unused emails from
CPanel Show reply
Bammers
BammersSydney, NSW2 posts
 

Great Experience

Contact was quick and helpful and I achieved what I was after. Show reply
Peter H.
Peter H.
 

Awesome

Nicole made my experience a very good one, she communicated very well, called back as promised and made everything easy. Just like it should be. Thank you Nicole. Show reply
Harry
HarrySydney, NSW
 

Lovely support staff

Tris was lovely to chat and assisted me with what I needed the most.
The problem is solved. Show reply
Mina
Mina
 

Great

Johlyna is really helpful, friendly and patient.
Really happy and great service Show reply
RACHEL
RACHELGreater Melbourne (Outer), VIC2 posts
 

Good work

Very helpful, patience Waste no time in resolving problems. Good work! Show reply
Jon
JonSydney, NSW12 posts
 

10/10 for service

I had a login problem. I called and waited on hold for 5 mins. Then spoke to Ashish in customer service. Very professional attitude. He solved my problem in less time than I waited on hold. Show reply
Muslu
Muslu
 

Excellent speedy solution

Excellent customer service thanks for providing good technical experts on the other side of line Show reply
Matt
Matt
 

Couldn’t have been better - thanks so much Tris!

Tris was absolutely fantastic - very customer focused and solved my issue entirely. Tris was able to work on and convey that my emails would no longer be sent to the spam folders within the email addresses. Show reply
Paul collins
Paul collinsSydney Surrounds, NSW
 

Problem with Wordpress site

Very helpful and professional in solving my issue very quickly Show reply
Lani
LaniSydney, NSW
 

Seamless resolution

My issue was understood and dealt with efficiently. Concerns and questions I had were answered simply and without jargon. Show reply
Len
Len
 

Email

Very helpful with email problem. Pleasant and knowledgeable with details Show reply
Josie
JosieRocky8 posts
 

Highly recommend

Fabulous, friendly, professional service! Clear advice and very happy with Ahnaf’s service today. Show reply
Daniel
DanielGreater Melbourne (Inner), VIC2 posts
 

Great customer service. Thanks!

Amazing support and fixed the problem for me. No wait time and friendly staff. Everything you would want when you need help. Show reply
Liam
Liam
 

Above and beyond helpful

Super helpful!!! Was more than happy to spend time with me, going through my situation. Show reply
Steve
SteveGreater Melbourne (Outer), VIC2 posts
 

Catherine from Melbourne IT is GREa

Catherine was GREAT and when She went about solving my problem professionally and quickly she was fantastic Show reply
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Jim B
Jim BSouth East Queensland, QLD3 posts
 

Great help desk assistance

Tris did a great job fixing up a domain error for me. Very knowledgeable and helpful.
Wait time was short. Show reply
Thilini F.
Thilini F.
 

Excellent and knowledgeable service

SULEIMAN was amazing. He explained everything that I needed to know and I didn't have a clue of what had transpired. He was so very patient guiding me to fix the issues. Show reply
Max H.
Max H.
 

Thanks Tris!

Tris was super helpful - makes their customer support very easy. Show reply
Jason
JasonGreater Melbourne (Inner), VIC
 

10/10

Jholyna is brilliant -10/10 customer service, thank you ! Very diligent and calm under pressure Show reply
Mark C
Mark C
 

Great customer support

Great service from Dianne - highly appreciated her walking me through an issue and explaining a possible solution in plain language that a non tech person can understand! Show reply
Kip
KipPerth, WA
 

Great service

Tris was amazing.
I have called a few time regarding my issue and Tris was the only one who helped comprehensively. Show reply
Margaret Kaye
Margaret KayeNew South Wales
 

Unresolved issue

My issue was not resolved. I was told it would be within 1/2 hour. I rang back and had to provide all details again within an hour and was misunderstood. Show reply
Karen
Karen2 posts
 

Wonderful support

Dianne went above and beyond to help with a problem that others hadn't been able to solve for me. Show reply
S39Gen
S39GenGreater Melbourne (Outer), VIC2 posts
 

website maintenance

I needed to revise my abn and could not figure out the process myself as I needed it to maintain my website. The gentleman from website was very helpful, patient, and was able to lead me through the process asking me for permissio in priivacy areas and completed the task for me. I am very thankful for his expertise. Show reply
CAP
CAPSydney Surrounds, NSW2 posts
 

Excellent service

Ryan was incredibly helpful and fixed all my issues in a friendly and helpful manner Show reply
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GFK
GFKSouth East Queensland, QLD
 

Great phone service

Very helpful consultant. She was very attentive. Has sent issue for technical support. Show reply
Grant Moore
Grant MooreSydney, NSW2 posts
 

Great Service

Great service from support who resolved my email on iPhone and password reset Show reply
Tim
TimRichmond-Tweed, NSW
 

A great experience

The lady that helped me was so lovely and kind and fixed the problem quickly. A real asset to her company. Show reply
Daniel F
Daniel FGreater Melbourne (Inner), VIC2 posts
 

Domain

Issue resolved with one phone call.
All my questions answered and processed. Show reply
Tyson M.
Tyson M.Greater Melbourne (Inner), VIC
 

Amazing project completed by this team

There are various strange companies, you just have to be very careful. I can recommend a certified and licensed company zirconhackers.com .. they are the best and I would only recommend them. There are so many fakes claiming to be real out there.
MK of Oakleigh
MK of OakleighGreater Melbourne (Metropolitan), VIC5 posts
 

Domain Registrant's ABN change made easy, but at a cost

Suraj was an absolute professional and nothing was too much trouble for him to explain and to also solve my problem. Just sad that I had to pay $119 for a problem that I created in 2002 when I gave my sole traders' ABN before my Company got its own ABN ! Show 2 replies
Sandboy
Sandboy2 posts
 

Support from a real live Aussie not a computer

I find working with web Webcentral, easy and straightforward, especially when I’m not a professional IT personal. Talking to an Aussie to work through the problems and resolving them is great Show reply
Dianne S.
Dianne S.
 

Very helpful

Jake was kind, thoughtful an new what he was talking about Show reply
Luc
Luc2 posts
 

Fantastic service

Fantastic service as always. Leading organisation for service consistently over many years Show reply
NSA
NSA2 posts
 

Great Job Ryan

Ryan was very attentive and very polite to assist withbmy service request. Show reply
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Marty R.
Marty R.Perth, WA2 posts
 

Customer Care

Very Good On t in minutes. Very Helpful Very Polite and Problem solved wasn't our end but email sender Show 2 replies
B Dong
B Dong
 

Excellent service

Excellent service and very thorough. I was happy I could resolve multiple queries in one phone call. Show reply
Dana A.
Dana A.
 

Excelent service

All my enquiries were always answered most satisfactorily and resolved well. I can recommend Webcentral to anybody with confidence. Dana Show reply
Ben
Ben
 

Great phone support

Registered domain name. Couldn't log into account, tried resetting password but didn't work. Short call with Webcentral support (1300 number) sorted it out! Show reply
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