Verifiedwebcentral.au🏆 2024 Award

1,661 reviews

88% · 1,463182 · 11%


1,661 reviews
1,662 reviews

Very helpful

Rezaur was very helpful thank you
He helped with spam emails and removing unused emails from
CPanel Show reply
BammersSydney, NSW2 posts

Great Experience

Contact was quick and helpful and I achieved what I was after. Show reply
Peter H.
Peter H.


Nicole made my experience a very good one, she communicated very well, called back as promised and made everything easy. Just like it should be. Thank you Nicole. Show reply
HarrySydney, NSW

Lovely support staff

Tris was lovely to chat and assisted me with what I needed the most.
The problem is solved. Show reply


Johlyna is really helpful, friendly and patient.
Really happy and great service Show reply
RACHELGreater Melbourne (Outer), VIC2 posts

Good work

Very helpful, patience Waste no time in resolving problems. Good work! Show reply
JonSydney, NSW12 posts

10/10 for service

I had a login problem. I called and waited on hold for 5 mins. Then spoke to Ashish in customer service. Very professional attitude. He solved my problem in less time than I waited on hold. Show reply

Excellent speedy solution

Excellent customer service thanks for providing good technical experts on the other side of line Show reply

Couldn’t have been better - thanks so much Tris!

Tris was absolutely fantastic - very customer focused and solved my issue entirely. Tris was able to work on and convey that my emails would no longer be sent to the spam folders within the email addresses. Show reply
Paul collins
Paul collinsSydney Surrounds, NSW

Problem with Wordpress site

Very helpful and professional in solving my issue very quickly Show reply
LaniSydney, NSW

Seamless resolution

My issue was understood and dealt with efficiently. Concerns and questions I had were answered simply and without jargon. Show reply


Very helpful with email problem. Pleasant and knowledgeable with details Show reply
JosieRocky8 posts

Highly recommend

Fabulous, friendly, professional service! Clear advice and very happy with Ahnaf’s service today. Show reply
DanielGreater Melbourne (Inner), VIC2 posts

Great customer service. Thanks!

Amazing support and fixed the problem for me. No wait time and friendly staff. Everything you would want when you need help. Show reply

Above and beyond helpful

Super helpful!!! Was more than happy to spend time with me, going through my situation. Show reply
SteveGreater Melbourne (Outer), VIC2 posts

Catherine from Melbourne IT is GREa

Catherine was GREAT and when She went about solving my problem professionally and quickly she was fantastic Show reply
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Jim B
Jim BSouth East Queensland, QLD3 posts

Great help desk assistance

Tris did a great job fixing up a domain error for me. Very knowledgeable and helpful.
Wait time was short. Show reply
Thilini F.
Thilini F.

Excellent and knowledgeable service

SULEIMAN was amazing. He explained everything that I needed to know and I didn't have a clue of what had transpired. He was so very patient guiding me to fix the issues. Show reply
Max H.
Max H.

Thanks Tris!

Tris was super helpful - makes their customer support very easy. Show reply
JasonGreater Melbourne (Inner), VIC


Jholyna is brilliant -10/10 customer service, thank you ! Very diligent and calm under pressure Show reply
Mark C
Mark C

Great customer support

Great service from Dianne - highly appreciated her walking me through an issue and explaining a possible solution in plain language that a non tech person can understand! Show reply
KipPerth, WA

Great service

Tris was amazing.
I have called a few time regarding my issue and Tris was the only one who helped comprehensively. Show reply
Margaret Kaye
Margaret KayeNew South Wales

Unresolved issue

My issue was not resolved. I was told it would be within 1/2 hour. I rang back and had to provide all details again within an hour and was misunderstood. Show reply
Karen2 posts

Wonderful support

Dianne went above and beyond to help with a problem that others hadn't been able to solve for me. Show reply
S39GenGreater Melbourne (Outer), VIC2 posts

website maintenance

I needed to revise my abn and could not figure out the process myself as I needed it to maintain my website. The gentleman from website was very helpful, patient, and was able to lead me through the process asking me for permissio in priivacy areas and completed the task for me. I am very thankful for his expertise. Show reply
CAPSydney Surrounds, NSW2 posts

Excellent service

Ryan was incredibly helpful and fixed all my issues in a friendly and helpful manner Show reply
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GFKSouth East Queensland, QLD

Great phone service

Very helpful consultant. She was very attentive. Has sent issue for technical support. Show reply
Grant Moore
Grant MooreSydney, NSW2 posts

Great Service

Great service from support who resolved my email on iPhone and password reset Show reply
TimRichmond-Tweed, NSW

A great experience

The lady that helped me was so lovely and kind and fixed the problem quickly. A real asset to her company. Show reply
Daniel F
Daniel FGreater Melbourne (Inner), VIC2 posts


Issue resolved with one phone call.
All my questions answered and processed. Show reply
Tyson M.
Tyson M.Greater Melbourne (Inner), VIC

Amazing project completed by this team

There are various strange companies, you just have to be very careful. I can recommend a certified and licensed company zirconhackers.com .. they are the best and I would only recommend them. There are so many fakes claiming to be real out there.
MK of Oakleigh
MK of OakleighGreater Melbourne (Metropolitan), VIC5 posts

Domain Registrant's ABN change made easy, but at a cost

Suraj was an absolute professional and nothing was too much trouble for him to explain and to also solve my problem. Just sad that I had to pay $119 for a problem that I created in 2002 when I gave my sole traders' ABN before my Company got its own ABN ! Show 2 replies
Sandboy2 posts

Support from a real live Aussie not a computer

I find working with web Webcentral, easy and straightforward, especially when I’m not a professional IT personal. Talking to an Aussie to work through the problems and resolving them is great Show reply
Dianne S.
Dianne S.

Very helpful

Jake was kind, thoughtful an new what he was talking about Show reply
Luc2 posts

Fantastic service

Fantastic service as always. Leading organisation for service consistently over many years Show reply
NSA2 posts

Great Job Ryan

Ryan was very attentive and very polite to assist withbmy service request. Show reply
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Marty R.
Marty R.Perth, WA2 posts

Customer Care

Very Good On t in minutes. Very Helpful Very Polite and Problem solved wasn't our end but email sender Show 2 replies
B Dong
B Dong

Excellent service

Excellent service and very thorough. I was happy I could resolve multiple queries in one phone call. Show reply
Dana A.
Dana A.

Excelent service

All my enquiries were always answered most satisfactorily and resolved well. I can recommend Webcentral to anybody with confidence. Dana Show reply

Great phone support

Registered domain name. Couldn't log into account, tried resetting password but didn't work. Short call with Webcentral support (1300 number) sorted it out! Show reply
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