Hey can you still roast even if one side of the Webber has the flat hot plate and the other the grill plate ? It says that it’s recommended for both grill plates but is it mandatory ?
Purchased in January 2018 at Mitre 10 for $800.00.
The definition of Multi-purpose!
I am definitely satisfied with the cooking results of this BBQ as this has always good a good meal. It is easy to use with only two controllers for heating. It starts first time and evenly cooks meals. We have cooked a variety of things on it which is why it is Multi-Purpose. it has cooked noodles, English breakfast, steak and lamb, and many other things. A small, convenient, efficient, and easy to use BBQ makes it one the best on the market.
I have used many bbqs over the years, but when I brought this for my husband we both fell in love with using it, nice and easy and cooks great!
We live in a small apartment so it fits in well on our balcony without taking up too much space.
- Family Q Q320
QUICKLY BECOME MORE THAN JUST A BARBIE - NOW ESSENTIAL
Love our Weber!! So much - We have bought as presents for family and a baby Q to travel with. Great company to deal with - small problems quickly and cheerfully fixed. Joined a facebook page - Weber Addicts - get great new ideas and recipes. Saves heating up your kitchen in the summer as well,
- Family Q Q320
Don't bother with a BBQ - Get a Weber
I purchased this Weber before Christmas, it was a special on eBay and got it delivered to my house within 2 days. Construction was easy and instructions were well written.
Cooking on the Weber is absolutely fantastic, people always compliment on good the food tastes. Food will come out cooked well and still retain its moisture. Meat won't dry out. I don't think I will ever bother with a BBQ again, it's just not the same. It does take some time getting used to cooking, but not difficult. Take the time to look at the youtube video's on cooking instructions, they are well produced. I do find the accessories are a little expensive for it but are of good quality.
Best of luck if choosing to buy one, really hope you enjoy it like I do.
The best BBQ ever
The Weber Q's are the best BBQ's available in my opinion. I'm constantly recommending it to friends and family who have mostly bought the Weber and they're as happy as I am.
It's such a breeze to get great caramelisation and it's so easy to keep clean.
If you want a bigger BBQ get the Genesis like my sister did, it's awesome!!
Melting plastic together with box
Sorry but this BBQ is not very safe after the box started to melt together with the plastic frame eventually starting a small fire black burning smoke was not safe for me and my friends on Boxing day 2016. l can understand why this Q300 /Q320 have been discontinued will not buy this brand again.
I use this as my main oven. Awesome
The cooking results are amazing! It helps to "learn" how to bbq with the Weber Q but once mastered you will never look back. So easy to fire up, gets to temperature quickly and retains heat. Weber are fantastic by faultlessly honouring their warranty. E.g. We used to live by the beach where everything rusted and the plates coroded. I contacted Weber and they shipped out from Adelaide to The Peninsula two brand new plates which arrived in 2 days. Even though I offered to pay for them, they sent them out "no charge". Had the same Q for over 8 years now. Brilliant.
Webber Family Q - Great BBQ but it melted. Webber customer service was excellent and fixed under war
I love my Webber Family Q (with extra size lid) and use it to cook everything from roasts, to sausages and steaks. Great cooking but you need to let the plate get hot. I think the price is well worth it and I will not go back to a big burner BBQ that takes up a massive amount of room. After almost two years of cooking twice a week, I noticed the back of the Webber box had melted into the tray and had dropped about 4cm when I was about to cook. I clean my Webber fairly regularly and have never noticed any fires in the box.
I called the Webbe...r Helpline and after explaining the issues and a few emails with photos later, they agreed to repair the BBQ. The service from the local BBQ repairer was excellent and Webber sent the parts up within the week and I was back to cooking 10 days later. Although there were no obvious signs of a fire, the repairer said that it was most likely that build-up in the bottom of the BBQ box had probably caught fire when the lid was down and this could have caused enough heat to melt the box where it joins to the trolley. I have followed cleaning instructions but I will be very conscious of ensuring the BBQ box is free of fat and grease in the future. Although this incident was not good, the customer service from Webber and the qualified repairer was excellent. I do not think you would have had this from other brands. I would still highly recommend a Webber Family Q but would advise to ensure there is no fat or grease build-up in the box.
Great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the W
This is a great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the Weber shop with high lid, temp gauge and electronic starter for only $10 more. I contacted the Weber customer support and was told that a replacement high lid with temp will cost me $169.90. I know that the lower lid and no temp gauge can do the same job, but I like the idea of a temp gauge when baking similar idea like to a conventional oven. I think this is not reasonable for Weber to confuse their customer.
We are still learning.
The roast hamburgers & steaks have been perfect, so far no complaints.
Will b trying our hand at many more different dishes.
We look forward to doing this as no more mess in the kitchen & my husband
doing the weber cooking is a great help
This was bought as a birthday gift for 1st January this year. Bought cook book and all trays theometer and trolley etc. Can't get any of the 10 roast we have cooked anywhere near perfection. After reading manuals and cookbooks over and over thinking we are missing something still can't get the roasts right very disappointing when you have guests over for dinner. Bbq steaks, chops, all great.
Love it and use it nearly every day
Best thing I have bought in a long time. Cooks perfectly and have used it nearly every day since I bought it. Can recommend it to any one who is hesitant as I was at first. Worth every $
Great for roasting Average as a BBQ
The optional hot plate now a couple of years old falls inside the frame if you try and move anything on it. Waste meat because of this because you cannot get it out. It's natural gas. Takes 4 mins. a side for a medium rare steak, twice as long as my old BBQ and that's with the lid shut. Smokes badly at times, especially when roasting. The dust cover turns the gas on full tilt as you put it on if you aren't extremely careful. Have done this a number of times and woken in the morning with the house full of gas.Yes the BBQ is outside, and you cannot breathe out there. A spark would blow up the neighborhood. So much for cheap to run. Oh and the Weber BBQ tools are useless. Got these as a Xmas preset.
Recently bought the Weber Family Q320 run out model (replaced by Q3200) from a Weber specialist - because only they have access to the tall lid models. My advise - for only $20 or so dearer than the standard lid, ALWAYS buy the tall lid version because it's more user friendly especially when roasting. Also comes with a thermometer and electronic ignition so the $20 makes it a no brainer. In my case the standard lid model was the Q300.
Am fully familiar with the range as this is my third Q (Baby Q for the caravan and Q200 passed on to my ...son) and I've had the Kettle for approx 30 years so that's a ringing endorsement in itself. Like all Q's, the Family Q is a great product - so versatile and we cook most of our meals outside on the Q320, as we did previously with the mid size Q200. Great for steaks, chops, sausages and just as good for fish, whether in foil or directly on the grill. Fantastic pork roast on Christmas Eve and for the first time cooked pizzas on a stone last week. Perfect so never inside again. Have yet to bake cakes, scones etc but will give that a go soon. My smaller two Weber Qs have one piece cast iron grills. Now Weber fits the range out with 2 piece grills and I can already see the benefits when cleaning - much easier as each 1/2 grill will fit in the sink easily. Or a large bucket. My one gripe however is that the quality of finish has dropped a couple of notches and this is most obvious when cleaning. The edges of the lid and base are rough and paper towel rips when wiping clean. That's very annoing and will continue to irritate every time I wipe after cooking. Its like the cast aluminium components were painted without first being smoothed off. I've reported this to Weber but cant see a resolution as I checked out the Webers at Masters and they're the same. In spite of that annoyance, great product and highly recommended.
Questions & Answers
Will the stand for a family Q suit other models of Webber? I have a Q2000 and a friend has a stand for a family Q just want to know if it will fit.
Hello, you would have to measure the width between the feet to see if they would seat properly as once on the stand they are secured so as not to move. Hope this helps.
Hi Chris, the Family Q comes built in with the cart/stand and the barbecue isn't removable from the stand.
If you are looking for the same style stand we have the Patio cart which will work with the Q2000 series, you can check it out on our website here: https://www.weber.com/AU/en/accessories/merchandise-and-more/carts/weber-q-patio-cart/6524.html
Is the Q2000 and Q3000 cart trolley collapsible for transporting or a one piece assemble unit
Hi Kim, the Stationary Cart is not a transportable cart once assembled. If you're looking for a portable cart, then our Portable Cart is suitable for Q2000/2200's and Q1000/1200's.
The Family Q does not come separately from the cart
The clip on handle for our weber Q frying pan broke. We have had it less than a year. How can we obtain a replacement handle?
Hey David, if you've not already, get in touch with us either via email or through social media and we can help you source a new handle.
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