Choice of LPG or natural gas
Easy to use
Stainless steel burners
Extensive 5-year warranty
Sourcing a Weber Family Q stockist can be difficult
I bought the family Q online from the Good Guys, it was the most expensive they sold, almost $800 for the unit and by the time I bought all the accessories I required I wouldn’t have got much change from $1000.
When it arrived I discovered that it doesn’t come with a gauge. I think this is an absolute disgrace, almost $1000 spent and no temp gauge.
Contacted a Weber franchise and was told there is in fact a premium model that comes with a gauge but this model can only be purchased through a franchise shop.
I cannot be the only customer who feels really upset by this, now I’m being told that a new lid has to be purchased if I want a gauge.
To say this has left a bad taste but would an understatement.
Purchased in April 2019 for $1,000.00.
Disappointed and a cleaning nightmare.
Not straight forward to set up from instructions. Looks attractive. So far have cooked steaks, prawns, salmon, chicken and whilst the results are ok, the taste doesn't justify the cost of the BBQ. The real problem is cleaning after use. This is a total nightmare which involves a lot of recommended cleaning product, scrubbing and exorbitant amount of time. Regretful buy.
Purchased in November 2020 for $800.00.
Great cooking but dangerous desgn
The bbq cooks well and with different plates is very flexible. The issue us the design of the wheels to move the barbecue as most people will want to do. One end is fine but the other is a trip hazard as there are no wheels and just a stand to slide along. You need to be physically strong to lift the BBQ to move it. When a simple jockey wheel could solve all of these problems.
Missed the boat
After years of great service from our kettle Weber a move to a bushfire prone area forced us to look for a gas fired option.
A couple of Christmas's ago we treated ourselves to a Weber Q.
This was our first annoyance - we either bought the second in line or travelled 30k's to another town to get the top of the line as our local hardware was not a master dealer. Annoying but in the end we dealt locally and settled for the lower level unit.
Second issue - the unit came with 2 grill plates , not the grill/ solid plate combination we pref...erred. The solid plate was subsequently purchased at a fairly high cost and the second grill plate despatched to limbo. Third issue was the inability to control either side of the unit separately - why have a solid plate and a grill plate if they can't be controlled independently? Also clearance when the lid is down restricts the size of a roast item. You have to be good to fit an average chicken in when on the beer can rack.
Marketing and Rationalisation
I’ve just inboxed my 3100 model and I was annoyed that it didn’t have the lid thermometer.
For the sake of $10, why not commonise and end this confusion and frustration for customers.
I want the 3200 lid. Can I swap lids for a fair price? I don’t understand the marketing.
Hopeless in wind and low temperatures.
The Weber is ok if there is no wind or if it is not extremely cold. The exterior lid surface is stained and the interior lid surface has minor cooling hairline cracks in it this makes the Weber baby Q very difficult to clean. Have purchase a Ziegler and Brown twin grill and have used this for almost 12 months and cooks better then the Weber, easier to clean inside and out. Much happier
Frame melted after roasting.
After watching a Weber youtube video on roasting pork belly i decided to try it for myself. I didn't expect the frame to melt and virtually leave the bbq unusable! I can't even shut the lid now. I am extremely disappointed as up until now, the Weber has been a great bbq that I have enjoyed using.
second time it has caught fire
Love this BBQ but this is the second time it has caught fire and damaged the BBQ. The first time it was beyond repair and thanks to Weber they replaced it about year ago. It happened again just the other night while cooking a roast lamb we had the weber roasting foil tray in place and with the roasting trivet but it seems that the fat cannot drain quick enough down the sides of the BBQ and can catch fire. We got it out this time but still damaged the BBQ
Great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the W
This is a great BBQ, but very disappointed knowing after my purchase that I could have purchase one from the Weber shop with high lid, temp gauge and electronic starter for only $10 more. I contacted the Weber customer support and was told that a replacement high lid with temp will cost me $169.90. I know that the lower lid and no temp gauge can do the same job, but I like the idea of a temp gauge when baking similar idea like to a conventional oven. I think this is not reasonable for Weber to confuse their customer.
Great for roasting Average as a BBQ
The optional hot plate now a couple of years old falls inside the frame if you try and move anything on it. Waste meat because of this because you cannot get it out. It's natural gas. Takes 4 mins. a side for a medium rare steak, twice as long as my old BBQ and that's with the lid shut. Smokes badly at times, especially when roasting. The dust cover turns the gas on full tilt as you put it on if you aren't extremely careful. Have done this a number of times and woken in the morning with the house full of gas.Yes the BBQ is outside, and you cannot breathe out there. A spark would blow up the neighborhood. So much for cheap to run. Oh and the Weber BBQ tools are useless. Got these as a Xmas preset.
Questions & Answers
I have weber q 2200 I think it is....the one in between baby and family and no temp gauge on lid.....I was coming a boneless roast pork tonight with both grill on a trivet and disposable tray under it with the holes in it.....now it was cooking for about 35 minutes on high...now I was inside chopping vegetables to also go on weber....i went back outside and there was more smoke then usual....I opened the lid and there was fat fire....inside lid was black and the plastic on frame in couple places had melted is this covered under warranty or an I up for another weber at my expense .....it is only 7 months old any information is greatly appreciated....I'm located in Melbourne Victoria Australia TIA
Hi Joe, we're sorry to hear of you experience and we will be able to work through with you to determine what has happened and how we can best help you under warranty.
Could you please send us an email via email@example.com with some images of your barbecue and the serial number and we can look into this for you.
I have just assembled my new Weber 3100 Q BBQ. I am unable to install a battery. Instructions state a AAA battery. Clearly this will not fit. Tried the smaller battery but couldn't get it in as springload would not allow it to close. Am I missing something??
Hi Tony, if you have a Q3100, there is no need for a battery in your ignition system. The instruction manual covers both models (Q3100 & Q3200)- the 3200 requires a battery behind the ignition button.
Hi we have just bought this bbq and we noticed that the screws inside the bbq from the lid have started to melt. I questioned hubby maybe he didn’t set it up right but there would be no other way I could see for lid to be positioned without the screws in the inside of the bbq. Please let me know what we should do
Hi Michelle, did you still need a hand here?
My question would be, are you talking about the screws themselves, or are you talking about the spacers that come with the screws? As these are meant to be on the outside of the lid, not inside.
If it's easier, please feel free to send some photos to firstname.lastname@example.org and we can figure out the issue there.
Get an answer from our members and Weber representatives
- There are two types of BBQs to choose from. One type is fuelled by LPG bottles (liquid petroleum gas), with one bottle lasting over 20 hours. The other is powered by natural gas, which is incompatible with any gas bottles
- There’s a standard range and premium range but the price difference isn’t significant. For example, the Weber Family Q Standard LPG BBQ costs $789, while the Premium version of the LPG BBQ is $799, making it only $10 more expensive. Unlike the standard range, the premium range features an electronic ignition and built-in thermometer.
- The BBQs have a large surface area for cooking on, with two removable folding side tables, which make it easier to prepare food
- Stainless steel burners prevent rusting and ensure longevity
Points of praise for the Weber Family Q:
- Reviewers found this range of BBQs to be versatile. They’re optimum for cooking a variety of foods, such as meats or vegetables
- They’re decent size BBQs that are large enough for cooking for family and friends, yet portable as well, allowing them to be taken on holidays or camping trips
- The BBQs are easy to dismantle, making cleaning a simple process
- A reliable warranty means that many reviewers reporting getting their BBQ fixed or replaced without a fuss.
With a solid 4.6-star rating and consistent winning streak, it’s not surprising that the Weber Family Q has won the award for Best Gas BBQ in 2021, taking out the top position two years in a row. Reviewers lauded the range of BBQ’s ease of use and outstanding build quality.
|Category||Gas BBQs||Gas BBQs||Gas BBQs||Gas BBQs|
|Cooking Plate / Grill Material||Cast Iron||Cast Iron||Cast Iron||Cast Iron|
|Features||Grill, Hooded and On Wheels||Grill, Hooded and On Wheels||Grill, Hooded, On Wheels and Temperature Gauge||Grill, Hooded, On Wheels and Temperature Gauge|
|Dimensions||1090 x 1400 x 740 mm||1090 x 1400 x 740 mm||1105 x 1276 x 534 mm||1105 x 1276 x 534 mm|
|Weight||34 kg||34 kg||35 kg||35 kg|
|Gas Type||LPG||Natural Gas||LPG||Natural Gas|
|Number of Burners/Zones||2||2||2||2|
|Gas Rate||22.9 mJ/hr||22.9 mJ/hr||22.9 mJ/hr||22.9 mJ/hr|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Colour / Finish||Black, Titanium||Black, Titanium||Black, Red, Titanium||Black, Titanium|
Other Gas BBQs
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