Choice of LPG or natural gas
Easy to use
Stainless steel burners
Extensive 5-year warranty
Sourcing a Weber Family Q stockist can be difficult
Good but should be better at this price
- Made in China
- No Window to see inside
- Gril Plate not included (another AUD $70.00)
- Drip Pan not included
- Assembly instructions are not straight forward (2 friends also didn't understand tray must be inserted before adding legs).
- Assembly will require 2 hours.
- Some writing on knobs has rubbed off after wiping the knob with tea towel.
Purchased in December 2020 for $799.00.
Good but limited use
The family q is great for steaks and cooks great veggies! I find it too limited in its height (can't do beer can chicken) and doesnt have a wok burner which i use a lot.
Roasts aren't as good as the old school kettle weber using coals!
I wouldn't replace my 4 burner or kettle with it but it's a good addition to my BBQ collection!
Operating the Family Q
Not totally excited about my new Weber Family Premium Q especially when cooking pizza. I have purchased all the Weber “stuff” ( trivet, tray & stone) and tried homemade dough ( mother in-law is Italian) and pre- purchased pizza bases from a local guy but no real success. Aske Weber Aus/NZ fir advise but nobody responded!
Q: it appears you have to light both burners to start with then you can turn the center one off?
Purchased in September 2020 at Weber for $799.00.
Good BBQ, terrible patio cart
The BBQ works fine, although the patio cart makes it very difficult to move around without risk of damaging your back and/or feet. The location of where you lift the cart from is too far from your body and is directly above the legs of the trolley, meaning you have to do the "Weber shuffle" to move it. I have been in contact with their customer service area who said lift it higher, and that it was not meant to be moved with the gas bottle in it. Both are poor responses, as lifting it higher does not help, and selling a patio cart that houses the gas bottle which you have to remove each time you want to move it seems unrealistic. This is a fundamental design flaw, beware.
Purchased in December 2017.
i received a webber q family for xmas, very disappointed that it doesn't come with a ,tempreture gauge. you would think for the price you pay it would come a gauge. i was looking at other bbq brands similar to wwbber and they come with tempreture gauge. luck for webber my wife purchased it other wise i would have choisen another brand.
Cannot understand why I keep burning everything after following instructions carefully.
Tried doing steaks on the open plate and didn't like the burnt taste so purchased a solid one. OK lets try a roast. Got the trivet etc and followed the instructions only to find everything burning. What am I doing wrong never had such a problem before. Maybe it is just trial and error who knows. Also found assembling instructions a bit confusing.
after bringing my bbq home i assembled it and found that it really is made of cheap plastic and is very flimsy the cooking part of the bbg is fine but the trolley is rubbish and the wheels even worse
i cooked a roast leg of pork which turned out fantastic so i give it about 8 out of 10 for cooking the trolly about a 3
then to clean it what a pain in the backside used a large plastic container of really hot soapy water the cooking grates
took about 20 minutes to clean i tryed webers own bbq cleaner that did not help so i give cleaning 3 out of 10
- Family Q Premium (Q3200)
Grill plates falling off due to warped BBQ cook box
I had an issue a few months after purchase, where the grill plates of my Weber Family Q (Premium) have started falling off into the cook box. I suspect the problem is due to the cook box having warped.
Weber support staff have confirmed that they are aware of the issue. However, they have insisted that the issue is not a design problem, but instead blamed me, saying that I probably made the BBQ too hot.
If you have a Weber Family Q, be aware that if you make the BBQ too hot, if there is an oil fire, or if you have it on full heat for more...than 25 minutes (i.e. both knobs on according to the manual), the BBQ cook box may warp. Although Weber did agree to send me spare parts, dealing support staff became too much of a hassle, as they kept asking for ever more photos. So I found a very simple fix that resolved the issue: Buy some steel stripping from Bunnings. In my case, I had a few mesh panel fix clips (part number 3060012), which are the perfect size. Put them into your vice and bend into an L-shape, with a little U on top to hold on to the box. Make 8 of these brackets, put them on the box and place the grills on top. The clips hold the grills in place, even if the box is warped. It's an easy 10-minute fix and with the clips, my Weber BBQ has worked beautifully without problems for the last six months. I hope this review helps others who are experiencing the same issue. Unfortunately, I can't post photos of the brackets here, but I will post a video on YouTube one day if I have time.
Good but gas knobs turn on with cover
Of real concern twice now i have found the gas on due to cover turning knobs. Happened to my fathers also. The knobs are too easy to depress. Recommend always turning your gas shut off valve off every time...
The BBq is very good though but wonder if anyone else has had this concern. Could cause a real issue with gas accumulation under the cover.
Only basic BBQ can be done
I believed in the Weber brand and hence bought this, however would have thought there would have been more thought into it. Yes, design wise, and ease of use, it both scores very well. This only caters to the quick and fast bbq styles, however there is no way to have different temperatures on the two sides of the grill plate, ie one high heat and one low eat. The temperature also varied quite a bit across the grill plate. Would only recommend if you are not doing any slow bbq.
Wish it was a bit bigger
Bought the famous Weber Family Q after years of trying other BBQs of different sizes and models. It's a great little unit that cooks evenly and keeps the moisture in the meat. We use it a lot in summer for bbq dinners. I only wish it was big enough to do our turkey and roast beef at Christmas time for the whole extended family.
Other than that, it's a great buy that I'd recommend to anyone. Weber has stood the test of time so you can't really go wrong.
Hard to go wrong with a barbie
Pretty hard to go wrong with a decent barbie we have stainless steel plates at our home barbie and it's built into the deck (with a beer fridge beneath it) and got one of these jobs for our beach house which was a little different but has a few burners and all the bells and whistles. Hate to say it because to me the only factor for barbies was the number of burners really, they all turn on and cook but this one just doesn't seem to compete for me. The grill is the same heat all over, normally it's hotter up top to get a rarer steak I don't know does the trick but could be better.
same - burn out !!!
Dave.1 - the same thing happened to me. I was preheating the weber while I was preparing the food. When I came out to attend to the Weber about 10 minutes later it was suffering major heat stress - the external coating on the casting (the bottom half) was burning and peeling off. I managed to save it before the trolley started to melt but it was close.
Have purchased a family Q some months ago and am reasonably happy. It replaced a BBQ's Galore Turbo which I had for 13 years and upgraded to stainless steal plates at time of purchase. We are a BBQ family and use the kettle once or twice per week and the family two or three. I only got rid of the Turbo because my wife wanted something smaller more compact. We have two BBQ's this and a Weber kettle which I have had for 19 years, and I absolutely love and would never part with. We therefore only use the family as a "flattop" It was on the basis o...f my positive experience with the kettle that I bought the family. My observations of the family are; Way overpriced and the starter is useless, I have reverted to starting manually. This compares VERY poorly with the electronic starter on the Turbo that was still working perfectly well after 13 years. The only advantage that the family has over the Turbo is that it is easier to clean. Overall there is no way that I would recommend the family or buy another, particularly at the current price.
Good cooking once jets unclogged
Happy overall with the cooking results but the gas burner holes are on top so the fat dripping from cooking clogs these holes. Pre-heating the BBQ for some time may unclog some holes but find we need to clear with a pin regularly. The BBQ is used with a gas bottle.
Questions & Answers
I have weber q 2200 I think it is....the one in between baby and family and no temp gauge on lid.....I was coming a boneless roast pork tonight with both grill on a trivet and disposable tray under it with the holes in it.....now it was cooking for about 35 minutes on high...now I was inside chopping vegetables to also go on weber....i went back outside and there was more smoke then usual....I opened the lid and there was fat fire....inside lid was black and the plastic on frame in couple places had melted is this covered under warranty or an I up for another weber at my expense .....it is only 7 months old any information is greatly appreciated....I'm located in Melbourne Victoria Australia TIA
Hi Joe, we're sorry to hear of you experience and we will be able to work through with you to determine what has happened and how we can best help you under warranty.
Could you please send us an email via email@example.com with some images of your barbecue and the serial number and we can look into this for you.
I have just assembled my new Weber 3100 Q BBQ. I am unable to install a battery. Instructions state a AAA battery. Clearly this will not fit. Tried the smaller battery but couldn't get it in as springload would not allow it to close. Am I missing something??
Hi Tony, if you have a Q3100, there is no need for a battery in your ignition system. The instruction manual covers both models (Q3100 & Q3200)- the 3200 requires a battery behind the ignition button.
Hi we have just bought this bbq and we noticed that the screws inside the bbq from the lid have started to melt. I questioned hubby maybe he didn’t set it up right but there would be no other way I could see for lid to be positioned without the screws in the inside of the bbq. Please let me know what we should do
Hi Michelle, did you still need a hand here?
My question would be, are you talking about the screws themselves, or are you talking about the spacers that come with the screws? As these are meant to be on the outside of the lid, not inside.
If it's easier, please feel free to send some photos to firstname.lastname@example.org and we can figure out the issue there.
Get an answer from our members and Weber representatives
- There are two types of BBQs to choose from. One type is fuelled by LPG bottles (liquid petroleum gas), with one bottle lasting over 20 hours. The other is powered by natural gas, which is incompatible with any gas bottles
- There’s a standard range and premium range but the price difference isn’t significant. For example, the Weber Family Q Standard LPG BBQ costs $789, while the Premium version of the LPG BBQ is $799, making it only $10 more expensive. Unlike the standard range, the premium range features an electronic ignition and built-in thermometer.
- The BBQs have a large surface area for cooking on, with two removable folding side tables, which make it easier to prepare food
- Stainless steel burners prevent rusting and ensure longevity
Points of praise for the Weber Family Q:
- Reviewers found this range of BBQs to be versatile. They’re optimum for cooking a variety of foods, such as meats or vegetables
- They’re decent size BBQs that are large enough for cooking for family and friends, yet portable as well, allowing them to be taken on holidays or camping trips
- The BBQs are easy to dismantle, making cleaning a simple process
- A reliable warranty means that many reviewers reporting getting their BBQ fixed or replaced without a fuss.
With a solid 4.6-star rating and consistent winning streak, it’s not surprising that the Weber Family Q has won the award for Best Gas BBQ in 2021, taking out the top position two years in a row. Reviewers lauded the range of BBQ’s ease of use and outstanding build quality.
|Category||Gas BBQs||Gas BBQs||Gas BBQs||Gas BBQs|
|Cooking Plate / Grill Material||Cast Iron||Cast Iron||Cast Iron||Cast Iron|
|Features||Grill, Hooded and On Wheels||Grill, Hooded and On Wheels||Grill, Hooded, On Wheels and Temperature Gauge||Grill, Hooded, On Wheels and Temperature Gauge|
|Dimensions||1090 x 1400 x 740 mm||1090 x 1400 x 740 mm||1105 x 1276 x 534 mm||1105 x 1276 x 534 mm|
|Weight||34 kg||34 kg||35 kg||35 kg|
|Gas Type||LPG||Natural Gas||LPG||Natural Gas|
|Number of Burners/Zones||2||2||2||2|
|Gas Rate||22.9 mJ/hr||22.9 mJ/hr||22.9 mJ/hr||22.9 mJ/hr|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Colour / Finish||Black, Titanium||Black, Titanium||Black, Red, Titanium||Black, Titanium|
Other Gas BBQs
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