13 questions from our users
I have a Weber 4 burner bbq that is over 10years old and the ignition switch isn't working. It doesn't say genesis on it, but it is about the size/shape of that model. is this repairable or not?
Hi Kiz, this is definitely something we can help with. If you give us a call on 1300301290 and have your barbecues serial number handy, we can confirm the model you've got and organise a new igniter :)
Thanks. I had a quick look for id, but couldn't find one. Where would the serial number or model number be please?
Is the genesis range used like a normal bbq with lid up
As far as I know all Webers are normally used lid down, but often cook breakfast lid up. Cooks a steak better lid down anyway. Hope this helps.
Thanks for that
All of our barbecues are designed to be used with the lid down. This helps with a few things, like being more gas efficient, even cooking of your food and of course, that delicious Weber flavour comes from the smoke being circulated around the food- that wouldn't happen if the lid was open :)
Gooday people in Weber land! So I’m a Weber fan and finally decided to upgrade and today picked up my Genesis II LX E440 which I’ve now assembled. Now I’m pretty practical but I don’t mind going slowly to make everything go together perfectly, and it did. Most impressive engineering. Tested fine too. HOWEVER at the conclusion of assembly I had one small circlip over - the one that’s in bag B for this model. The only other circlips in this assembly are larger, there’s two of them, they’re in bag C and they fit on the axles of the fixed wheels. I’ve gone through the book over and over, cannot find the answer to this question!! Can anyone help? I’m Rob Anderson from Melbourne, on email [email removed]
I think what you're talking about is the little circle pins? There are bigger versions for the wheels, but there are also smaller versions for the lid?
This link should be for the model bbq you have- if you look at number 39, there is a pin & bolt that hold the lid onto the bbq? https://www.weber.com/AU/en/help/schematics/browse/62014324
If you've already got one of these on each side, then this would be a spare :)
think its been answered. Hope it works out well for you.
Hi Charlie. I'm sorry, I missed the first answer but in my case I don't think it's right. There were no "spares" in the kit with the new weber, everything was very precise, however in Bag B (and listed in the instructions) there is this one small circlip. Now the clue that I have is that everything has gone together beautifully, the main burners run, no problem, however the push button start doesn't seem to work on the side burner. There is gas to this burner but no push-button piezo start. The only items I have left over are the 1X small circlip in "Bag B" AND a AA Battery... now there's the clue but I still can't nut it out. I appreciated the message from Weber, however the lid on mine came pre-assembled so that's not it. Do appreciate the help and apologies to Weber for missibg the return info - thx for your efforts.
Does the Genesis 11 E 310 LP have a sear station?
This model here: https://www.weber.com/AU/en/barbecues/premium-gas-range/genesis-ii-series/61011324.html?cgid=40#start=1 (Genesis II E310) does NOT have a sear station.
It does have a GS4 burner system and High+ feature which essentially turns each burner into a sear station though.
Let us know if you have any further questions :)
Not sure if the cheaper one has it. Mine is the LX I have an extra high setting for doing the steaks. I do notice the bottle empties a lot quicker than my old weber BBQ, but guess I should expect that.
Sorry just checking this comes with the igrill 3?
Hi Hadi, the Genesis II LX E440 Premium comes with the iGrill 3 and rotisserie; the Genesis II LX E440 does not. The premium barbecue comes as a kit, which includes the above.
Does this model have a side burner for wok stir fry?
Hi Col, thanks for your question. This model does not have a side burner; if you're looking for one specifically, then the E440 is what you're after https://www.weber.com/AU/en/barbecues/premium-gas-range/genesis-ii-series/genesis-lx-e440-lp-black/62014324.html?cgid=40#start=1 :)
I know this model is designed to be movable but I really like the idea of cooking on cast and not stainless steel, and given the rave reviews I have seen, I am interested if this model can be modified to suit as a "built in" design in an alfresco, being part of the cabinetry etc?
Weber has cast iron grills and grill plates. You would need to let the weber folk know when you buy or just buy them as accessories later. The bars I have are cast and work fine. I also have a cast iron plate and a cast iron BBQ pan with removable handle, all work great.
If you talk with Weber they have options to build their BBQ's in. I am not sure if this applies to all their models but it is possible the same as with any trolley mounted BBQ.
I have always found the Weber folk extremely helpful when I have asked for help and Im sure if you contacted them they would help you work through their products to meet your needs.
I hope this helps.
The Genesis II range has porcelain-enamelled cast iron cooking grills, as well as a heavy duty porcelain-coated cast iron hotplate.
There is no built-in option for the Genesis II range at this stage, but we appreciate your feedback on the matter and will pass it on. You can view our range here:https: //www.weberbbq.com.au/browse-barbecues/
Hi, I read somewhere that this bbq is discontinued and I don't see it on the weber web site. And if it is why?
People complained there was no sear capability so the new replacement model now has a sear burner. If you cook thinner cuts of meat, a sear capability would be nice. I typically cook thick cuts and never really required a sear capability.
Hi Lou, that is not correct. We still have and sell these barbecues currently in most Australian and NZ stores. You can find information on it here: https://www.weberbbq.com.au/barbecues/premium-gas/genesis-ii-lx/genesis-ii-lx-e440/
The new Weber Genesis 2 models are expected to arrive in Australia around July/August. They have been available in the US since November 2018. The LX models were expensive in the US compared to the E-310, which also made them less popular.
I just read online somewhere that the LX E440 was replaced due to complaints there wasn’t enough heat to seat steaks and there is now a genesis model with a dedicated sear station called E435?
Admittedly when grilling thinner steaks or lamb chops a searing burner would be beneficial. I typically grill 1in thick steaks and use max heat on the burners with no problems cooking the perfect steak. You can overcook the thinner steaks if you wait for the outside to have that seared appearance. Having said that, the total power of the 440 was 52k btu vs 48k for the 435 so not sure how that affects roasting. I have made the perfect pork roasts with excellent crackling on my 440.
Haven’t come across either the e435 or the problem. I have had zero problems with my bbq. I cook steak, roasts, sausages, in beef, pork, chicken. I do the veggies and I have Cooke pizzas all with no problems at all.
I do allow the bbq to get to 250 before I put my meat on, that is plenty to sear the meat.
I am unsure if best to purchase natural gas (it is plumbed to BBQ space) or LPG. Does anyone have experience? Is NG as hot as LPG? Thanks
I’ve never ran a Weber on LPG, I’ve always had mine plumbed into the natural gas mains. When I bought my first bbq, they told me the natural gas burns a bit cooler.
I have had zero problems with heat, I follow the provided instructions and all the times and temperatures seem to work. The convenience of not having to worry about how much gas I have left far outweighs any concerns I may have had.
Flame Temp: Fº LPG 3573 Natural Gas: 3542, not a big difference. For the same type of burner (or BBQ) the result will be approx. the same.
LPG has significantly more BTU's so you use less to produce the same heat (the jets for LPG are smaller), However Natural Gas is typically significantly cheaper and the net effect is Natural Gas is cheaper to run. Plus the benefit of not having to change bottles.
Hi Peter, both gas types produce an almost identical result and heat levels. It is more up to personal preference as to which one you choose. Thanks!
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