Well Home Loans

The products and business model itself are uncomplicated, they clearly communicate the features of each product as well as the process. Well Home Loans need to be on your list.

Well home loans have been nothing short of amazing. After my initial enquiry I was referred to Glenn who was very helpful, I was walked through the offerings available and Wells Home loans worked with me on selecting the best option based on my situation.
The home loan pre-approval process was very straight forward, I knew exactly from the start what documentation was required from to beginning and Glenn was more than happy to take calls to answer any questions I had.
Phone calls and emails were handled promptly and efficiently and at all poin...

First time getting a home loan. Michael & Glenn have made this a a very easy process for me. Patient, transparent and informative. I can not recommend these guys highly enough. Plus I got an excellent fixed loan WITH an offset account AND I can do extra repayments up to $20, 000 a year at no extra charge. You can"t beat that. Thanks Boys

Overall a painless process. Started the application with Well on the 1st of November, and settlement occurred on the 9th of December. Excellent communication throughout the entire process by both of the loan officers involved.

Only downside was the valuation which was done in person came in lower than my build cost, but that is a reflection of the market and not the company itself, something to take into account not to completely trust the estimates of domain for the suburb and property.

Application was far smoother than my previous lender, and would definitely recommend for anyone seeking a new lender

We have been supported by Glenn during our home loan process and he has been super responsive, open, honest and helpful. Our broker couldn't beat their rates and the whole process, from first enquiry to final approval, was a breeze.

I'm very happy with my experience obtaining finance from Well Home Loans. The rates are great and the application process is very straightforward. But it's the amazing personal customer service which is the real icing on the cake. Michael was brilliant all the way through. He made the process very easy and kept me informed at all times. I highly recommend Well Home Loans!

Our refinancing experience was made very pleasant and easy by Michael. We got a great rate and process was very quick and simple to understand. Highly recommend Well and Michael to anyone looking to refinance.

I have enjoyed working with the Well Home Loans team for the past 4 years. They have done a couple of mortgages for me and I find the team very knowledgeable, responsive, and incredibly customer service focused. The underwriting process is quite seamless and the Well team remains in constant communication throughout the underwriting process. Their rates are quite competitive and I find the team to be quite genuine, a rarity in the commoditized mortgage sector.

Michael Lazari assisted my husband and I with out home loan from start to finish. He offered helpful advice, personalised and professional service and went above and beyond in all our encounters. He got a great rate for us and we were very satisfied with the whole service provided.
We hightly recommend Well Home Loans and rate Michael 11/10.

First time buying a house and Mick held our hand the whole way, couldn’t have been a nicer and more helpful guy really. Additionally they have really good rates which is why we originally went with Wells. I have been recommending both Wells home loans and Mick to my friends.

Easy to access a person when required. no waiting on phone. Friendly customer service, everything streamlined and an easy online process to settlement. Michael Lazari was fantastic, always there to explain and guide on what is happening and required. The rate changed during my application process. Mick updated it during the process and got me a better rate. Strongly recommend Well Home Loans and Mick.

Very obliging and cooperative team; they don't leave working customers at the mercy of business hours to get a response. Application process seems a bit long winded but is worth the wait. Web based document submission makes things easier. Just remember to keep all your source doc's in one folder to make it easier when you go to re-fix.

We applied the loans online and throughout the process, our loan consultant Michael Lazari has been really helpful and service is so professional. We especially feel much appreciated given the timely service during the Xmas holidays period. Recommended this loan provided 10 out of 10.

Great service which guided me through the process. Very low rates and very low fees, and Well tried to ensure that costs were kept low the entire way through. Compared to competitors such as tic:toc this was much easier and felt like there was a human at the end of a line.

I did the full application on line which is very thorough, the website said congratulations I meet the criteria and a consultant would be in touch. Great. so far so good.
The next business day I got a call saying that I was too old. Even with a constant income stream to cover the loan. Age is one of the first things asked for on the application.
A waste of time applying.