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Well Home Loans

Well Home Loans (page 4 of 4)

4.8 from 130 reviews · View Statistics

Reviews

4.8

57 reviews
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Brenton M.
Brenton M.Greater Melbourne (Metropolitan), VIC

Best Rate & Great Service

published

Really happy with our experience so far with Well Home Loans. Mick and the team made the loan application process nice and easy. What more can you really ask for other that one of the lowest rates around. Defiantly worth the move away from the big banks

Satisfied Customer
Satisfied CustomerGreater Melbourne (Outer), VIC

A breath of fresh air

published

After dealing with big banks for the last thirty years, I now know what a professional, competent, friendly and good value experience looks like. Well Homes have been a pleasure to deal with, and bent over backwards to make things work for us. Highly recommend.

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jwij
jwijGreater Melbourne (Metropolitan), VIC

Professional service and diligent team - operating at a level well above their competitors

published

The team at Well Home Loans offer a unique combination of highly competitive rates coupled with excellent customer service - so often hard to find in the market. I am a chartered accountant and work with many finance professionals and was pleased by the diligence, knowledge and responsiveness of Glenn and Patryk in particular over the refinance process. This is a professional team operating at a level well above their competitors. Highly recommend.

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ben.buena
ben.buenaGreater Melbourne (Outer), VIC

Grateful for excellent customer service and low interest rate

published
Sam
SamMetropolitan Adelaide, SA
  • 3 reviews
  • 3 likes

Hopeless

published

My experience with Well Home Loans was horrible, I just wasted my time & effort. Even though they offer cheap rates, this finance provider cater for selected clientele. Good for people who work Monday to Friday with fixed salary. They don't consider people work on rosters / on wages / on fringe benefits. Also, they consider only desktop valuation. They don't conduct a physical valuation.

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CKX
CKXGungahlin 2912, ACT
  • 4 reviews
  • 2 likes

Excellent service setting up refinance loan

published

I dealt with Brett and John to organise a refinance of my home loan (previous lender would not match Well's rates). The service was excellent, above expectations. They made the effort to progress my application while I was on holiday, and kept me updated throughout the process, and were quick to respond to any questions. I have been recommending Well Home Loans to others, which is imho, the highest form of praise. Please keep up the brilliant work!

Dev
DevPerth, WA

Excellent service and rate

published

Very pleased to refinance investment loans with well home loans. Communication with Glenn and response time was excellent and pleased with service. Glenn was advising every step and involved process by email.

Mark.S - Melbourne
Mark.S - MelbourneGreater Melbourne (Metropolitan), VIC

Excellent experience all round

published

We refinanced our home loan and investment loan with Well Home Loans and it was a completely smooth and stress free experience. Glenn and his team did an excellent job taking care of everything from start to finish.
Glenn kept us updated throughout the whole process and was completely professional and upfront about everything.
The end result is that we are now saving thousands of dollars each year.
A huge thanks to Glenn and the whole team at Well Home Loans

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MHW
MHW
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best home loans we have found to date

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Well Home Loans
Well HQ.Well Home Loans
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Roland
RolandSydney, NSW

Now that's customer service

published

Just wanted to say a big thank you to Well Home Loans for assisting us with our refinancing requirements. We were professionally looked after by Glenn who kept us in the loop throughout the process. Highly recommend Well Home Loans. Keep up the good work.

Ben H.
Ben H.Murrumbidgee Region, NSW

Perfectly helpful and excellent mortgage rate.

published

Glenn was very helpful from the outset, and the Well Home Loans online portal is very easy to use. I got an excellent mortgage rate and the process was far easier than I expected, and certainly easier than other experiences I've had with other organisations.

Well Home Loans

published

Well Home Loans has a great rate and loan features. In addition, their customer service is excellent - they were always available to answer my queries.
Most importantly Well Home Loans is transparent and clarified anything that wasn’t clear to me at every step throughout my refinance.
Thank you John and the rest of the crew at Well.

JJras

Page 4 of 4
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Questions & Answers

Cody
Codyasked

HI, we are looking to refinance approx. $150,000 but split, part variable and part fixed with several offsets on the variable and redraw capabilities. Is this scenario something you can package?

3 answers
Well Home Loans
Well HQ.Well Home Loans

Hi Cody,
On our Well Balanced home loan we can accommodate split loans (part fixed, part variable) and we also allow multiple offset accounts (though each one will attract the standard offset fee). The only issue we would have with your scenario is that our current minimum loan amount is $200,000.

Cody
Cody

Thank you, how much are the standard offset fees? We currently enjoy fee free offsets accounts.

Well Home Loans
Well HQ.Well Home Loans

No worries Cody,

Our 100% Bank-backed offset account attracts a $10 per month fee and you also get access to a Visa Debit card for using your offset. The offset account itself sits with a major bank so it's protected as per the Financial Claims Scheme and not a sub-account like other non-bank providers. There's also no change to our interest rates to include an offset account.

Hope that helps!

Rosemarie
Rosemarieasked

I’m just wondering if you can pay more off the home loans as they are all fixed. Thanks, Rosemarie

4 answers
Dave
Dave

Yes you can. Adelaide Bank allow $20K per year in extra payments over and above the monthly minimums if you want to do that.

Well Home Loans
Well HQ.Well Home Loans

Hi Rosemarie, as Dave has pointed out (thanks Dave!) you can make up to $20k in extra repayments per year on a fixed rate loan. One unique feature of our fixed loan is also the ability the add a 100% bank backed offset account too! Not many other lenders will let you do that but you can with a Well fixed rate home loan.

Rosemarie
Rosemarie

Ok thanks but do you pay a charge for paying extra?

ayasalah89
ayasalah89asked

Hello,
I'm planning to buy a house and land package and I wonder if Well has home loans for this purpose.

1 answer
Well Home Loans
Well HQ.Well Home Loans

Hi ayasalah89, unfortunately we don't have house and land package loans available.

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