We refinanced our home loan and investment loan with Well Home Loans and it was a completely smooth and stress free experience. Glenn and his team did an excellent job taking care of everything from start to finish.
Glenn kept us updated throughout the whole process and was completely professional and upfront about everything.
The end result is that we are now saving thousands of dollars each year.
A huge thanks to Glenn and the whole team at Well Home Loans

John was really professional and helpful after I contacted Well Home Loans to refinance. Customer service is something lacking in many financial institutions these days, so it made a real pleasant change!

My first time dealing with an online lender. John was great to deal with - more responsive than even my conveyancer and agent.

Thanks for your help and making things easier - and thanks for a great product.

John from Well Home Loan is very responsive to clients enquiries, and for one of the urgent enquires, John made every endeavour to provide same day response even by working late with a response sent out at 10PM, with a second follow-up, very impressive, and perhaps also rare, among lenders. Thank you for your prompt assistance! John

The services Well homeloans provide are very unique and personable. You have direct contact with a person managing your loans and you receive responses very quickly to your query. The contact process is very helpful for busy working life people & families. They actually send you thank you gifts and not advertise it. So, far the experience has been amazing and I’ve been recommending them to my friends and family for the low interests and the positive experience I’ve had. Well done, Well Homeloans *thumbs up*

Glenn from Well home loans was taking a lot of my "first home pressure" off from me. Great - Thank you again, Glenn. They had the best rates and the best services. He answered all my questions in a timely manner and was very patient with me. I had a lot of question as I was buying a home for the first time. I really recommend well home loans in case you want to save money and get a good service. My settlement happened in less than 14 days ( in fact most of those days came from my side ). And guess what? I just got a .25 per cent RBA cut fully passed on which make the interest rate to 3.24 per cent.

Just wanted to say a big thank you to Well Home Loans for assisting us with our refinancing requirements. We were professionally looked after by Glenn who kept us in the loop throughout the process. Highly recommend Well Home Loans. Keep up the good work.

Glenn was very helpful from the outset, and the Well Home Loans online portal is very easy to use. I got an excellent mortgage rate and the process was far easier than I expected, and certainly easier than other experiences I've had with other organisations.

Best rate of home loan at the time of purchasing my first investment property. John Ardilles is my loan manager and he's been nothing but exceptional in service. No questions were left unanswered and he has been keeping us updated every step of the process and has been very prompt in communication. A very nice surprise gift makes it even more personal. Hard to find a company with good customer service these days!

Well Home Loans has a great rate and loan features. In addition, their customer service is excellent - they were always available to answer my queries.
Most importantly Well Home Loans is transparent and clarified anything that wasn’t clear to me at every step throughout my refinance.
Thank you John and the rest of the crew at Well.

JJras

I applied for a loan for my first home through Well Home Loans on the basis that their rate was the most competitive at the time in the market and was very pleasantly surprised to find that in addition, their customer service is first rate. I was a premium banking client with one of the majors and while I loved that service level, I couldn’t justify the additional interest rate cost to stay with them. John’s service level has been every bit as good as premium banking and he’s been an absolute pleasure to deal with every step of the way through the stressful parts of buying a house and getting a loan in place. There have been no surprises or hidden fees and everything has gone smoothly at every stage. Very happy I found this lender!

Glenn and the team had been really responsive and professional throughout the journey.
Their exceptional service and response time really make them stand out. I highly recommend them to the folks and wish them success in the years to come. The rate offered was market competitive and there were no hidden costs revealed later on.

John and the Well Home Loans team have been fantastic through every stage of the home loan process. This was my first home loan, and the application with them was really smooth. The team was very supportive and always willing to answer my questions in great detail. They offer amazing rates and service. I highly recommend Well Home Loans!

Glenn, John and the team were super helpful with the many complicated questions I had. Very competitive rates. Coming from a previously very messy loan with one of the larger banks they helped clean everything up and get me on a much better rate. Would happily recommend to anyone I know. 10/10 across the board.

I truly amaze with the response and the turn around time with this guys (special mention Glenn Cremin) .. really satisfied as a customer exceptional 3.49 rate with excellent customer service ... highly recommended

I have recently settled my property. I would like to thank the Well Home Loans team for its excellent service, and especially my contact agent, John A.

John is always responsive to my inquiries and is patient in explaining situations. John has displayed great professionalism and has given me confidence in the timely settlement of my property.