Glenn was very helpful from the outset, and the Well Home Loans online portal is very easy to use. I got an excellent mortgage rate and the process was far easier than I expected, and certainly easier than other experiences I've had with other organisations.

Best rate of home loan at the time of purchasing my first investment property. John Ardilles is my loan manager and he's been nothing but exceptional in service. No questions were left unanswered and he has been keeping us updated every step of the process and has been very prompt in communication. A very nice surprise gift makes it even more personal. Hard to find a company with good customer service these days!

Wow. Where do I start? From the beginning to the end the service from John and his team at Well Home Loans was awesome. They were constantly in communication and I was always kept in the loop and well informed on the progress of my refinancing. Things were acted upon swiftly and professionally. Unfortunately I couldn't say the same for the finance company I previously held my home loan with. Those big players just don't care which is just as well because John and his team now deserve my custom. Now I have a low interest rate with great customer...

Well Home Loans has a great rate and loan features. In addition, their customer service is excellent - they were always available to answer my queries.
Most importantly Well Home Loans is transparent and clarified anything that wasn’t clear to me at every step throughout my refinance.
Thank you John and the rest of the crew at Well.

JJras

I applied for a loan for my first home through Well Home Loans on the basis that their rate was the most competitive at the time in the market and was very pleasantly surprised to find that in addition, their customer service is first rate. I was a premium banking client with one of the majors and while I loved that service level, I couldn’t justify the additional interest rate cost to stay with them. John’s service level has been every bit as good as premium banking and he’s been an absolute pleasure to deal with every step of the way through the stressful parts of buying a house and getting a loan in place. There have been no surprises or hidden fees and everything has gone smoothly at every stage. Very happy I found this lender!

Glenn and the team had been really responsive and professional throughout the journey.
Their exceptional service and response time really make them stand out. I highly recommend them to the folks and wish them success in the years to come. The rate offered was market competitive and there were no hidden costs revealed later on.

John and the Well Home Loans team have been fantastic through every stage of the home loan process. This was my first home loan, and the application with them was really smooth. The team was very supportive and always willing to answer my questions in great detail. They offer amazing rates and service. I highly recommend Well Home Loans!

Glenn, John and the team were super helpful with the many complicated questions I had. Very competitive rates. Coming from a previously very messy loan with one of the larger banks they helped clean everything up and get me on a much better rate. Would happily recommend to anyone I know. 10/10 across the board.

I truly amaze with the response and the turn around time with this guys (special mention Glenn Cremin) .. really satisfied as a customer exceptional 3.49 rate with excellent customer service ... highly recommended

I have recently settled my property. I would like to thank the Well Home Loans team for its excellent service, and especially my contact agent, John A.

John is always responsive to my inquiries and is patient in explaining situations. John has displayed great professionalism and has given me confidence in the timely settlement of my property.