Glad I made the switch
Excellent loan rate, much better than what my Big 4 bank could offer. The online application process was straight forward. Michael Lazari was great to deal with and very helpful with the application process and the approval went very smoothly.
Smooth pain free proecss
Overall a painless process. Started the application with Well on the 1st of November, and settlement occurred on the 9th of December. Excellent communication throughout the entire process by both of the loan officers involved.
Only downside was the valuation which was done in person came in lower than my build cost, but that is a reflection of the market and not the company itself, something to take into account not to completely trust the estimates of domain for the suburb and property.
Application was far smoother than my previous lender, and would definitely recommend for anyone seeking a new lender
Fantastic service and attention to detail right the way through refinancing my home loan.
Well home loans have been fantastic right from the beginning. They offer cut throat low interest rates - the best in the market, and their service was exceptional. They answered emails promptly and called you right back if they missed your call. The entire refinancing of my mortgage was painless and easy to navigate. I can highly recommend refinancing with well home, they step you through the entire process and to reiterate again…their rates are the best on the market.
Best Lender I have ever had
I have had the best experience with Well Home Loans and would definitely recommend to others. Their efficiency and communication is soo much better than other financial institutions. Easy to deal with and makes the process easy.
I'm very happy with my experience obtaining finance from Well Home Loans. The rates are great and the application process is very straightforward. But it's the amazing personal customer service which is the real icing on the cake. Michael was brilliant all the way through. He made the process very easy and kept me informed at all times. I highly recommend Well Home Loans!
Well Home Loans made refinancing very easy
Our refinancing experience was made very pleasant and easy by Michael. We got a great rate and process was very quick and simple to understand. Highly recommend Well and Michael to anyone looking to refinance.
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Couldn't be happier!
Not only the best interest rate I could find but also has more features than any other product with similar rates. Financially backed by Adelaide bank so you have peace of mind. Very helpful customer service
Great rate and helpful customer service
We dealt with Glenn for everything, this was a purchase of our home and we were between moving states and jobs. Glenn was very helpful in answering all of our many questions! We got a great rate and would highly recommend Glenn and the company!
Good service and product
We found Mick to be friendly and helpful and quick to respond. Process seemed a bit lengthy but got a great product and rate at the end so very happy customers.
A fantastic customer service.
Easy to access a person when required. no waiting on phone. Friendly customer service, everything streamlined and an easy online process to settlement. Michael Lazari was fantastic, always there to explain and guide on what is happening and required. The rate changed during my application process. Mick updated it during the process and got me a better rate. Strongly recommend Well Home Loans and Mick.
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Helpful and prompt responses
Steven helped my loan refinance process and then Mick took over. They both made the whole refinancing process so easy. Mick was always responsive via emails and was in contact via phone when needed. Mick explained the whole process and was always happy to answer my queries. Would recommend.
Very helpful and supportive with our home loan.
The Well Home Loans team was fantastic and supported us both through the whole process. Glenn was brilliant. We would highly recommend him and the company it was a very smooth process.
Home loan refinance
Very obliging and cooperative team; they don't leave working customers at the mercy of business hours to get a response. Application process seems a bit long winded but is worth the wait. Web based document submission makes things easier. Just remember to keep all your source doc's in one folder to make it easier when you go to re-fix.
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Easy to switch home loan, Great service
I was introduced to well loan by my colleague. I did submit my form to refinance my 2 loans. Online submission is easy and Well loan lender officer Glenn was very helpful throughout the process. He provided regular update. Will use them again.
Great service and great interest rate from Well Home Loans
I applied and was approved for a variable home loan from Well Home Loans. The online loan application process was easy , quick and straight forward. I dealt with Glenn from start to finish. Glenn is responsive, trustworthy and a great communicator. I needed a quick conditional loan preapproval prior to auction and Glenn managed to process my loan application and provide conditional approval within 2 business days. Well Home Loans cannot be beaten - lowest variable interest rate in the market, full featured loan with redraw and 100% offset accou...nt for only $10 per month. Great service, interest rate and loan features. I have already recommended Well Home Loans to my friends and one has recently refinanced with Well Home Loans. Great work Glenn and Well Home Loans. Michael
Questions & Answers
Can I still borrow (First Home Buyer)even if I have a saved deposit amount that is less than 20% of the property price? ty
As a First Home Buyer, we understand that it can be tough to keep saving for that deposit. We have options that allow for up to a 10% deposit (that is a 90% LVR). To help you out and crunch some numbers so you can see what your options are, it might be best to get in touch with our home loan experts and you can book an appointment direct with them at this link: https://wellmoney.link/book-pr
hi there no variable homeloans with your compnay
Hi Daz, we certainly do have variable rate home loans - they are actually our most popular home loan type! We have variable rate offerings for both Investment and Owner Occupied home loans. You can see our variable rates on the website - https://www.wellhomeloans.com.au/home-loans/low-rate-owner-occupier/
Hope that helps!
HI, we are looking to refinance approx. $150,000 but split, part variable and part fixed with several offsets on the variable and redraw capabilities. Is this scenario something you can package?
On our Well Balanced home loan we can accommodate split loans (part fixed, part variable) and we also allow multiple offset accounts (though each one will attract the standard offset fee). The only issue we would have with your scenario is that our current minimum loan amount is $200,000.
Thank you, how much are the standard offset fees? We currently enjoy fee free offsets accounts.
No worries Cody,
Our 100% Bank-backed offset account attracts a $10 per month fee and you also get access to a Visa Debit card for using your offset. The offset account itself sits with a major bank so it's protected as per the Financial Claims Scheme and not a sub-account like other non-bank providers. There's also no change to our interest rates to include an offset account.
Hope that helps!
Get an answer from our members and Well Home Loans representatives
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