Great rate and helpful customer service
We dealt with Glenn for everything, this was a purchase of our home and we were between moving states and jobs. Glenn was very helpful in answering all of our many questions! We got a great rate and would highly recommend Glenn and the company!
Helpful and prompt responses
Steven helped my loan refinance process and then Mick took over. They both made the whole refinancing process so easy. Mick was always responsive via emails and was in contact via phone when needed. Mick explained the whole process and was always happy to answer my queries. Would recommend.
Great customer service and low interest rates
From start to finish Michael at Well Home Loans made the online application very easy by keeping me updated throughout the process.
His customer service and simple explanations of how far through the application I was, fees to be expected and wait time for the refinancing to finalize made it a relaxed experience.
The rates I now have are the lowest I have ever had (2.47% variable and 2.69% fixed 5 years) or even heard of, many thanks to Michael and Well Home Loans
That’s how refinancing a home loan should be...
I am not going to write about how competitive their products are, that is easy to confirm with just a little amount of research. What I would like to say is that my whole experience with Well has been and a very easy and pleasant one. The personal treatment was outstanding with Mick and the team, I have always had the feeling that they only wanted what was best for us.
Professional, helpful and with excellent customer skills, I have no doubt that this young company has a bright future ahead... I am already recommending them to my friends and workmates.
Give them a go and see for yourself.
Find out how Well Home Loans compares to other Home Loans
Know better, choose better.
Great rates, products and I have been very impressed with their service. I have been recommending it to friends.
Great offering without hidden costs. I have also found the service impressive and above my expectations.
I have been very satisfied and as a result recommending it to my friends since.
John from Well Home Loans was excellent and I highly recommend him. John is very professional, a great communicator and is very knowledgable about the industry. John has been extremely helpful during my refinancing and I am very happy with the level of service I received.
Compare lenders with Lendi
Questions & Answers
Can I still borrow (First Home Buyer)even if I have a saved deposit amount that is less than 20% of the property price? ty
As a First Home Buyer, we understand that it can be tough to keep saving for that deposit. We have options that allow for up to a 10% deposit (that is a 90% LVR). To help you out and crunch some numbers so you can see what your options are, it might be best to get in touch with our home loan experts and you can book an appointment direct with them at this link: https://wellmoney.link/book-pr
hi there no variable homeloans with your compnay
Hi Daz, we certainly do have variable rate home loans - they are actually our most popular home loan type! We have variable rate offerings for both Investment and Owner Occupied home loans. You can see our variable rates on the website - https://www.wellhomeloans.com.au/home-loans/low-rate-owner-occupier/
Hope that helps!
HI, we are looking to refinance approx. $150,000 but split, part variable and part fixed with several offsets on the variable and redraw capabilities. Is this scenario something you can package?
On our Well Balanced home loan we can accommodate split loans (part fixed, part variable) and we also allow multiple offset accounts (though each one will attract the standard offset fee). The only issue we would have with your scenario is that our current minimum loan amount is $200,000.
Thank you, how much are the standard offset fees? We currently enjoy fee free offsets accounts.
No worries Cody,
Our 100% Bank-backed offset account attracts a $10 per month fee and you also get access to a Visa Debit card for using your offset. The offset account itself sits with a major bank so it's protected as per the Financial Claims Scheme and not a sub-account like other non-bank providers. There's also no change to our interest rates to include an offset account.
Hope that helps!
Get an answer from our members and Well Home Loans representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.