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Westfield

Westfield

1.7 from 59 reviews

Reviews

(5)
(3)
(3)
(5)
(43)
  • Product Quality
    1.8 (8)
  • Return Claim MadeYes (2) · No (8)
  • Customer Service
    1.6 (10)


Peter C.

Peter C.Sydney, NSW

  • 2 reviews

Very handy all the shops we need under one roof

published

Rather shopping from one place to another we found that our local Westfield's had verything we needed in one place plenty of free parking very handy for the family for all occasions

Customer Service
Product Quality
Return Claim MadeNo

Alex

AlexSydney, NSW

Westfield Gift Cards Rip off

published

I agreed with others. Westfield (SCenter Group) is ripping off the consumers.
They do not accept the expired gift card which was a gift from friends.
Very dissatisfied with their behavior, said T&L expiry crap. The little plastic is useless when past the expiry date and they keep the free cash money. ASIC should investigate them and fines them for such unethical behavior.

Customer Service
Product Quality
Return Claim MadeNo

Bec

BecSydney, NSW

EXPIRY OF VOUCHERS

published
Customer Service
Return Claim MadeYes
Store LocationSYDNEY PITT ST WESTFIELD
Steve

SteveSth Gippsland

  • 3 reviews

Gift card rip off.

published

We bought a gift card for Westfield. At Coles they charged a 12% fee for the card. Unfortunately the fee is written in small letters. Corporate Greed and deception to bleed the battlers. Fees apply for this card directly from Westfield.

Customer Service
Product Quality
Return Claim MadeNo

Matt

MattSydney Surrounds, NSW

expiry date on a card?

published

Why does a Westfield card have a expiry , I know we should use these things in time when they do have expiry date!
But I would still like to know were my daughters $85.05 went.
Fueling a yacht somewhere maybe..

Customer Service
Product Quality
Return Claim MadeNo

BPS

BPSMetropolitan Adelaide, SA

  • 2 reviews
  • 5 likes

All talk and zero action

published
Customer Service
Return Claim MadeNo

Spuzzum

SpuzzumSydney, NSW

  • 2 reviews

I try to avoid..."The Mall"

published

Never heard one good thing about this organization. Shops have to charge plenty to the consumers because of the massive rents and I've heard no end of complaints about it. Give the mall a miss and go to your local markets. Less than two stars. Not real good.


GlennSyd

GlennSydSydney, NSW

  • 9 reviews

Don’t buy a gift card from Westfield

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationMiranda
See all answers

Wayne

WayneQueensland

Don’t Waste Your Money on a Westfield Gift Card

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWestfield
See all answers
Michelle

MichelleSouth East Queensland, QLD

Terrible Service if card expires

published

Gift card given for christmas 18mths ago and assumed it was for 2yrs until expiry. Unfortunately it was only for 1yr and when asked about a grace period of an extra month( as I had not found anything I wanted to purchase) - they declined - so $50 into their pockets. As a previous big buyer of Westfield gift cards for friends and employee's - I will now be looking at other alternatives and will never buy another gift card from them. I will be asking that no one purchase me another gift card from Westfield either - there are so many more options out there to choose from now

Customer Service
Product Quality
Return Claim MadeYes
Store LocationWestfield Gift Cards
See all answers

Sam

SamSouth East Queensland, QLD

  • 38 reviews
  • 2 likes

Needs more security

published

Westfield garden city
While it looks great heaps of shops etc.
I have had 3 rather bad experiences at garden city in the past 12 months
I have had delivery drivers abuse me for driving in my lane.......
I have seen a man peeking in parked cars windows.....

I have just had my 3 yr old boy told off for crying by a lady in the shops there today aswell......

What the hell
I had thought this was a safe place but not anymore.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationKmart
See all answers

Gail smith

Gail smithSydney, NSW

  • 4 reviews

Shopping

published

Westfields is a awesome shop youcanget nearly every thing you want fromwestfields all stores carry a great variety of items westfields has many different shops and coffee shops food shops


Paddoboy

PaddoboySydney, NSW

  • 11 reviews

Westfield Gift Card Rip Off

published

Joanne Smith

Joanne SmithSouth East Queensland, QLD

  • 4 reviews

Westfield should donate their cash cow from expired gift cards to charity

published

Money never expires though Westfield think it's a reasonable policy that gift cards do.
What if Grandma gave you $50 in a card which you filed in your undie drawer for a couple of years. It may not buy as much as 2 years ago but it's still real currency which you can spend anywhere. Imagine if the bank said Oh sorry we printed that 2years ago....you've had plenty of time to spend it!!
Someone has already paid extra for the actually card above the $50. I want to know what Westfield does with my two $50 gift cards?? If they're not going to do the right thing and honour them it's time for all revenue from unused Gifts cards was given to a Charity. It's free money for them which they haven't earned or entitled to.


Kirsten

KirstenAdelaide

  • 5 reviews

Stylist Westfield Marion

published

Gift card rort.

published

Will not be purchasing a Westfield gift card ever again. There is a $5.95 purchase fee on top of the value on the card. We bought it at an Aldi store and didn't realise it until we got home. What a rip off for an organisation that is well known.


A $50 Westfield gift card costs $55.95.

published

I should check these reviews before buying a Westfield gift card. A $50 Westfield gift card costs $55.95. Other gift cards don’t have this charge. Will never purchase this card again.


Nay

NayGold Coast

  • 3 reviews
  • 4 likes

They robbed our money!

published

I tried to contact their customer service team 4 times to seek help with an expired gift card, and they never replied to my queries. They could have at least acknowledged my emails, but they just ignored them. Very rude and unprofessional!


Westfield Bondi Junction

published

What has happened to Events Cinema and Westfield Bondi Junction. Taps soap dispenser broken in ladies toilet. No toilet paper in some stalls. Sticky floors at ticket Counter Disgraceful Escalator broken outside Myer. Is not a top class centre anymore And that was all in one day. What has happened to general maintenance?


Monika

MonikaSydney Surrounds, NSW

  • 8 reviews
  • 3 likes
  • Verified customer

Customer UN-friendly (overcharging)

published

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Questions & Answers

Ilone

Iloneasked

Does anyone know if you can use Westfield XS gift cards online? It’s the eftpos one

1 answer
Fired Up
Fired Up

Yes. Westfield


Paul

Paulasked

Can i use my red westfield gift card outside of westfield centers?

2 answers
Pauline V
Pauline V

As far as i know you can't.

Kylie V.
Kylie V.

Yes that is now possible


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