Westinghouse 501L Upright WRB5004SC (Stainless Steel) has been discontinued. See all Westinghouse Upright Fridges / Refrigerators.
Poorly made door for the old model and it seems the new one
Westinghouse seems to have incredibly poor construction in the doors which creates failures. My 2 year old daughter opened the fridge and the door fell right off. The bottom mount had been eaten away with the cheap plastic rubbing on the metal and the styrofoam it sits in without any real bracing gave way, dropping the door down and out. Luckily the door fell towards my wife and she caught it, so nobody was seriously hurt except some cuts and bruises.
To add insult to this, they don't make their parts available for the lifetime of their pro...ducts. They offered us a replacement fridge of the new model for a discount of around 25% off what you can buy it for (about 45% off RRP, but nobody pays that). However, it is a pigeon pair and means we would have a different fridge and freezer, unless we buy a replacement freezer and sell the old one ourselves. In considering what to do, I came here and reading other reviews, it seems the door issues have not been fixed in the new models, so I am not sure that getting this model is the right decision. A frustrating experience all around.
Dents in door of two different fridges!
Ordered from Appliances Online and the fridge come and it had two knuckle dents in the front of the door that could be seen in shining light. I just thought it was a one off or damaged in warehouse and asked for a replacement. The second fridge came in its box and it had even more knuckle dents visible in the light. Unbelievable. It’s Covid and Appliances Online blamed it on quality control in the Warehouse but I really would like tot know if it was Appliance Online buying seconds or it is Westinghouse!!!!! Have contacted Westinghouse with no response of course. Not paying $1900 for a fridge with visible dents.
Purchased in September 2020 at Appliance World Online for $1,900.
Same door issues as others - don't buy unless you enjoy frustration
See other reviews. bought this fridge Xmas 2016 and I have similar issues - is this a manufacturing flaw? Once the door is shut, make a coffee or feed the cat, because you need to wait far too long before you can open it again. I've owned many fridges and have never had a problem like it on any previous fridge, nor has anyone I know. The door also now sags and scrapes when it is more than say 50% full, particularly if you have milk or heavy items on the bottom shelf of the door. The other reviewer's comment about scraping your floor is also correct. If you try and open the door before the fridge is ready to let you, the whole fridge moves and could damage your floor. I expected much better from a Westinghouse product.
Purchased in December 2016 at The Good Guys.
Worst fridge I’ve ever had!
This is the worst fridge I’ve ever owned. I’m kicking myself that I’ve left it this long to write a review. Fridge was purchased 2 years ago literally and from the start it has been awful. You literally can not open it once it has been opened already for ages after. It gets dragged along the floor in any attempt to get it open. The door has dropped down also about 6-8 months ago so you have to push it up with your foot so it closes properly. And from the start bits have fallen off or broken off the veg drawer at the bottom. The front of the dra...wer is now hanging off it. It was bought just 1 week before Christmas 2 years ago and life got busy and now I’m sick of my family complaining about the fridge. I’ve never had one like it. So disappointed and when I called about it I was brushed off and told to call the local repairer. Costing me more money. Don’t buy this fridge.
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Questions & Answers
The door has dropped a little. Can this be fixed? Can I do myself or do I need a service person. The fridge is not even 2 years old
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|Category||Upright Fridges / Refrigerators|
|Dimensions||1725 x 699 x 769 mm|
|Energy Rating||3.5 star(s)|
|Household Size||4-5 people|
|Features||Door Alarm, Foldable/Retractable Shelf and Frost Free|
|Number of Shelves||5|
|Number of Fruit & Vegetable Bins||1|
|Door Hinge||Reversible Door Hinge and Right|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||Stainless Steel|
|Total Capacity||501 L|
|Fridge Capacity||501 L|
- GTIN13: 9315540413748
- MPN: WRB5004SA, WRB5004SB, WRB5004SBL, WRB5004SBR, WRB5004SC-L and WRB5004SC-R
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