Same door problem as old one, that they replaced for me
Fridge works just fine, the problem is the door, this fridge is only 18 months old at the most. Westinghouse replaced my 6 yr old fridge with this one because the door hinges just disintegrated & the door dropped. I was told not to put anything heavy in the door shelves?! What?! Now we see the same thing happening! Quite clearly Westinghouse are STILL using cheap unreliable parts on their doors & have not learnt the lesson from having to replace a whole heap of appliances with this problem. I only keep 1 x 2 litre bottle milk plus a couple of ...1 litre bottles of water in fridge door now. I really should be able to keep much more in the door than that. This company is pathetic, they do not care that we the customer have spent up to a couple of thousand dollars for a product that does not live up to expectations. Next fridge, or any appliance will be any brand BUT Westinghouse.
Purchased in November 2018.
Excellent except can't open the door
Bought this fridge and complained about the door within 2 weeks, three minutes before you can open it each time it is closed. A service man came out and contacted Westinghouse a new seal was order and never saw him again. He put some holes in the rubber and it worked better 15 secs to open, this was manageable. Now the days are hotter it does not want to open and sometimes I have to turn it off for awhile. Where I bought the fridge now have no record of my complaint.
Questions & Answers
My fridge is just 3 years old and it appears to be running both compressor and internal fan but it is not getting cold the thermal overload has been replaced please advise Colin
Please can you advise whether the dimensions include all protruding pieces like handles, chiller piece behind fridge etc? My current Westinghouse said the width was 626mm but is actually nearer 660mm. I have a confined space and need to ensure the measurements are accurate.
Also how much space should I allow around this model for air circulation? My current one says 3cm each side, 5cm behind fridge and 9cm above fridge.
The door has dropped a little. Can this be fixed? Can I do myself or do I need a service person. The fridge is not even 2 years old
Get an answer from our members and Westinghouse representatives
|Category||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators|
|Dimensions||1725 x 699 x 720 mm||1725 x 699 x 769 mm||1746 x 595 x 700 mm||1746 x 595 x 700 mm|
|Energy Rating||3 star(s)||3.5 star(s)||3 star(s)||3 star(s)|
|Household Size||4-5 people||4-5 people||2-3 people||2-3 people|
|Features||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||5||5||2||2|
|Number of Fruit & Vegetable Bins||1||1||1||1|
|Door Hinge||Reversible Door Hinge and Right||Reversible Door Hinge and Right|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||Stainless Steel||White||Stainless Steel|
|Total Capacity||501 L||501 L||355 L||355 L|
|Fridge Capacity||463 L||501 L||335 L||335 L|
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