Same door problem as old one, that they replaced for me
Fridge works just fine, the problem is the door, this fridge is only 18 months old at the most. Westinghouse replaced my 6 yr old fridge with this one because the door hinges just disintegrated & the door dropped. I was told not to put anything heavy in the door shelves?! What?! Now we see the same thing happening! Quite clearly Westinghouse are STILL using cheap unreliable parts on their doors & have not learnt the lesson from having to replace a whole heap of appliances with this problem. I only keep 1 x 2 litre bottle milk plus a couple of ...1 litre bottles of water in fridge door now. I really should be able to keep much more in the door than that. This company is pathetic, they do not care that we the customer have spent up to a couple of thousand dollars for a product that does not live up to expectations. Next fridge, or any appliance will be any brand BUT Westinghouse.
Purchased in November 2018.
My 20-year old fridge went on the blink, with frozen fruit, vegetables and smallgoods a common occurrence. Now with this new fridge, we've only had a couple of minor freezes of fruit - and that's only been when they're actually touching the back of the fridge - so we make sure the melons never touch the back/side of the fridge! Apples and citrus fruits seem fine touching the sides of the fridge without freezing, I guess melons are a bit more temperamental.
Now we have cold jars in the fridge door, too - I like! The temperature control is GOOD ...
Love my fridge - when I can open it!
I purchased this fridge nearly 12 months ago and while I love the design and space the fact that the fridge won't open again straight away is a total nightmare. In our hot Qld climate, we have to wait up to 20 - 30 minutes on some days to be able to re-open the fridge. Needless to say this is very inconvenient and impractical.
What can be done to fix the flaw in the design? We are at our wits end!
Excellent except can't open the door
Bought this fridge and complained about the door within 2 weeks, three minutes before you can open it each time it is closed. A service man came out and contacted Westinghouse a new seal was order and never saw him again. He put some holes in the rubber and it worked better 15 secs to open, this was manageable. Now the days are hotter it does not want to open and sometimes I have to turn it off for awhile. Where I bought the fridge now have no record of my complaint.
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Had to call in an electrician this morning after our 22 yr old 2-door American assembled Whirlpool fridge almost caused a fire. We had noticed a smokey kitchen and an overpowering chemical burning smell. The safety switch in the mains was triggered and our electrician advised us that the old models have an unhealthy design with a board covering the rear at the base which limited ventilation. Dust had accumulated and clogged up the blades of the fan which could not turn but electricity cont to flow, causing heat and what we smelled. Had the ...safety switch not triggered, a fire would have erupted. My stubborn husband ignored my brother-in-laws' advice and mine to get rid of this old model on the basis of poor energy efficiency as he wanted to retain this as the "stinky" fridge which could store food with odours that did not appeal to him, like seafood. Well, it almost cost us our house. Off we went to Harvey Norman, wary that Westinghouse has closed its manufacturing doors in NSW to move to Thailand. We wanted a single door fridge only unit so that left limited choices. So despite my review on WRM4300WB last yr, we took the plunge on WRB5004SA with a 2 yr warranty as the other models appear to have equally flimsy hinged joints. Fingers crossed, esp with a made in Thailand product and hopefully I do not have to make another post to amend the star rating for at least 5 yrs
Questions & Answers
I have never used separate fridge and freezer before and am considering buying this one-just want to know if overall people are ok-concerned with doors beeping and internal cracks noted by some users
I would avoid this one. The Fisher and Paykel is more expensive, but seems to be much better built.
My fridge is just 3 years old and it appears to be running both compressor and internal fan but it is not getting cold the thermal overload has been replaced please advise Colin
Please can you advise whether the dimensions include all protruding pieces like handles, chiller piece behind fridge etc? My current Westinghouse said the width was 626mm but is actually nearer 660mm. I have a confined space and need to ensure the measurements are accurate.
Also how much space should I allow around this model for air circulation? My current one says 3cm each side, 5cm behind fridge and 9cm above fridge.
Get an answer from our members and Westinghouse representatives
|Category||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators|
|Dimensions||1725 x 699 x 720 mm||1725 x 699 x 769 mm||1746 x 595 x 700 mm||1746 x 595 x 700 mm|
|Energy Rating||3 star(s)||3.5 star(s)||3 star(s)||3 star(s)|
|Household Size||4-5 people||4-5 people||2-3 people||2-3 people|
|Features||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||5||5||2||2|
|Number of Fruit & Vegetable Bins||1||1||1||1|
|Door Hinge||Reversible Door Hinge and Right||Reversible Door Hinge and Right|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||Stainless Steel||White||Stainless Steel|
|Total Capacity||501 L||501 L||355 L||355 L|
|Fridge Capacity||463 L||501 L||335 L||335 L|
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