Reviewer Photos & Videos
Cooling perfectly - 2 years old now
We bought this Westinghouse 501L fridge WBR5004SB (stainless) 2 years ago (after the bushfires).
So far we are very happy with cooling performance. Actually - as always on my fridges and freezers - I added a digital thermometer outside (with its sensor at the end of a long wire inside: Sometimes I have it running on the highest level (5) and this gives me 2°C, sometimes on level 4, which gives me about 4-5°C.
And it definitely looks good (stainless steel).
Good also, that I never have to defrost.
I deducted one star, because the bottom ...plastic tray really should have been designed to slide heaps easier. Obviously, the purpose of the tray is to put stuff in there, and as our fridge is always very full, so is the bottom tray, i.e. it is heavy. It would be impossible to open this full tray with one hand only. The tray would be guaranteed to break. Thus, I always have to go down onto my knees and carefully open that tray with both hands. That is a clear design-failure. Bearing-wheels on the bottom of the fridge would be the solution.
Purchased in January 2020 at Harvey Norman Retail Stores - Electronics.
Inside casing started to crack after 2.5 years
We bought teh fridge in December 2017. Cooling is acceptable but the internal casing started to crack below vegetable crisper(bottom of fridge) and sides (see photo). We hope cracks don't open up in coming years.
Very good fridge. Bought the matching freezer at the same time. Had to put the door handles on went delivered which was easy for the freezer but the fridge was a different story. The screww holes are full of insulation stuff that made it hard to get the screws in. The end result was a service call to fix the door handle.... The westinghouse service agent fixed the door handle but a bit of a rough job i.e. made modifications tonthe door as he didn't have the right size screws and put a minor scratch in the door. So no faith in their service agents, but the fridge works and works well. The vegetable crisper doesn't open or close easily. Hence the 4 stars.
My 20-year old fridge went on the blink, with frozen fruit, vegetables and smallgoods a common occurrence. Now with this new fridge, we've only had a couple of minor freezes of fruit - and that's only been when they're actually touching the back of the fridge - so we make sure the melons never touch the back/side of the fridge! Apples and citrus fruits seem fine touching the sides of the fridge without freezing, I guess melons are a bit more temperamental.
Now we have cold jars in the fridge door, too - I like! The temperature control is GOOD ...
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Love my fridge - when I can open it!
I purchased this fridge nearly 12 months ago and while I love the design and space the fact that the fridge won't open again straight away is a total nightmare. In our hot Qld climate, we have to wait up to 20 - 30 minutes on some days to be able to re-open the fridge. Needless to say this is very inconvenient and impractical.
What can be done to fix the flaw in the design? We are at our wits end!
Great fridge !!
This fridge works so well in our kitchen ! So quite and keeps all the food nice and cool. Has a great humidity drawer in the bottom but can get a bit sticky to open sometimes. Love that it has a matching freezer and we will be purchasing that too !
A good looker with a few flaws
We bought this model mainly for its good looks, but have found that it has a few flaws.
On the plus side, the interior of the fridge is thoughtfully designed with adjustable "Spill Safe" glass shelves, which mean that any spillage is contained.
On the negative side, the door seal is incredibly tight, which means that you need to wait a minute or so after closing it before re-opening it. Another flaw is the limited size of the crisper drawer; I would prefer an option to upgrade to two crisper drawers the same size as the existing one. Also, while cleaning the crisper drawer, I've noticed a groove between the sides of the drawer and the transparent front panel which makes it difficult to clean.
Had to call in an electrician this morning after our 22 yr old 2-door American assembled Whirlpool fridge almost caused a fire. We had noticed a smokey kitchen and an overpowering chemical burning smell. The safety switch in the mains was triggered and our electrician advised us that the old models have an unhealthy design with a board covering the rear at the base which limited ventilation. Dust had accumulated and clogged up the blades of the fan which could not turn but electricity cont to flow, causing heat and what we smelled. Had the ...safety switch not triggered, a fire would have erupted. My stubborn husband ignored my brother-in-laws' advice and mine to get rid of this old model on the basis of poor energy efficiency as he wanted to retain this as the "stinky" fridge which could store food with odours that did not appeal to him, like seafood. Well, it almost cost us our house. Off we went to Harvey Norman, wary that Westinghouse has closed its manufacturing doors in NSW to move to Thailand. We wanted a single door fridge only unit so that left limited choices. So despite my review on WRM4300WB last yr, we took the plunge on WRB5004SA with a 2 yr warranty as the other models appear to have equally flimsy hinged joints. Fingers crossed, esp with a made in Thailand product and hopefully I do not have to make another post to amend the star rating for at least 5 yrs
Questions & Answers
I have never used separate fridge and freezer before and am considering buying this one-just want to know if overall people are ok-concerned with doors beeping and internal cracks noted by some users
I would avoid this one. The Fisher and Paykel is more expensive, but seems to be much better built.
My fridge is just 3 years old and it appears to be running both compressor and internal fan but it is not getting cold the thermal overload has been replaced please advise Colin
Please can you advise whether the dimensions include all protruding pieces like handles, chiller piece behind fridge etc? My current Westinghouse said the width was 626mm but is actually nearer 660mm. I have a confined space and need to ensure the measurements are accurate.
Also how much space should I allow around this model for air circulation? My current one says 3cm each side, 5cm behind fridge and 9cm above fridge.
Get an answer from our members and Westinghouse representatives
|Category||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators||Upright Fridges / Refrigerators|
|Dimensions||1725 x 699 x 720 mm||1725 x 699 x 769 mm||1746 x 595 x 700 mm||1746 x 595 x 700 mm|
|Energy Rating||3 star(s)||3.5 star(s)||3 star(s)||3 star(s)|
|Household Size||4-5 people||4-5 people||2-3 people||2-3 people|
|Features||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm, Foldable/Retractable Shelf and Frost Free||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||5||5||2||2|
|Number of Fruit & Vegetable Bins||1||1||1||1|
|Door Hinge||Reversible Door Hinge and Right||Reversible Door Hinge and Right|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||White||Stainless Steel||White||Stainless Steel|
|Total Capacity||501 L||501 L||355 L||355 L|
|Fridge Capacity||463 L||501 L||335 L||335 L|
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