16 questions from our users
Hello. I bought this fridge March 2020. It seems to be running ok BUT it makes loud popping/cracking noises throughout the day. Last night there was as big bang. I just want to know what the noises are and if I should be concerned?? I have a long warranty. Thanks Anne
Hi Anne, mine seemed to be running very loudly. not many cracks and pops from memory. More so louder than normal. And then one day there was no noise coming from the fridge at all meaning that it was no longer running.
I'd suggest getting a technician in to have a look since you are still under warranty. I would do so asap before the fridge actually stops working and all your food goes off while waiting for a replacement.
Ever since I’ve had this fridge the crisper at the bottom has frozen up all my veges and anything in the very back of the fridge. Is there anyway to fix this. So much money spent on wasted fruit and veg
Can the door of the fridge open left to right
the one I bought is already hinged L to R ie facing it, it opens from the left and swings right, but by the look of it located on top of the fridge is a plastic cover (top left hand side) which I assume are probably mount bracket holes allowing the door to be hinged on the left hence swinging R to L, same with the freezer door. There are also handles in both fridge and freezer doors to open them from either side
Adjusting the freezer temperature to try and get -15oC so my ice cream is solid seems to cause the fridge temperature to increase over 10oC. Has anyone else had this problem? I spoke to Westinghouse/Electrolux and they mentioned in summer to slide the temperature gauge to "less cold" which is counter-intuitive and didn't help with my freezer temp. It can't find any mention of summer/winter temps in the manual
How do I stop the fruit and veg from freezer have freezer section turned to low and vent open but still having veg freeze in crisper./
Can I download a reference booklet for Model WTB3400WG?
How to change to left hand door? Have ACC096 Kit,but howls in left top have no thread, tried 5mm tap but hard paint or???
is blocking. Been told it cost $115.00 for service to look at it.
IS this noisy?? & do i trade ins?
Just bought it seems not cold in fridge does it take a while to get cold plus running all the time?
The model when transported upright, will reach desired temperature very quickly. When transported or stored on it's side or an angle and then not allowing the fluids to settle prior to turning the power on, is one cause for fridges to not perform.
Linda from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at firstname.lastname@example.org attention Linda?
We would really like to try to assist you.
The LED light is not that bright, and seems to be only lighting up one third of the light cover. It appears very dark when looking in the fridge. Is there a problem with it?
Can you turn it off without unplugging it?
Am 4 months over warranty. Fridge mot working and all basics ok. Am defrosting as someone suggested. Trying to troubleshoot. The manual is not helpful.
There is water in rear resovoir ... Is tmis from defrosting. Is it normal.
Is there a technical manual i can download?
Well the last time my fridge was playing up freezer still cold as but the fridge wasn't, it turns out it was my thermostat and it needed replacing. Only other way I can think of is that it might need regassing. But I would ring around and get a quote from a fridge technician.
This is all I could find, hope it helps :)
I don't know what State you are in but in Victoria Consumer Affairs still believe you have a right to warranty even when it expires (not years after) but months certainly
from that web page
"Acceptable quality" Which means you would assume that a fridge should last quite a few years (not just until it is out of warranty)
All goods supplied to consumers must be of “acceptable quality”. They fit this description if they are:
fit for the purpose for which they are commonly supplied; that is, they do the job that type of thing is usually used for
they will be safe, durable and free from defects, and
acceptable in appearance and finish.
So get in touch with Westinghouse, tell them what is wrong, if they don't want to know about it, get all the particulars of who you are talking to etc etc etc. Tell them you are
going to Consumer Affairs. If that doesn't get a response contact CA with all the details and they will contact Westinghouse on your behalf.
My freezer is working but the fridge is not cold. Fridge is a year old. ANy ideas?
Neil have you used a fridge thermometer to get an exact reading? It can be a bit tricky getting the right temp with this fridge. If it is not cooling at all then
you are going to have to ring Westinghouse, you should have a 2 year warranty.
Has anyone noticed if this fridge has a 'new' smell or any strong odour from the materials it offgassing when it is new?
Other then the new smell, can't smell anything more from it, once I get my fridges I always use vanilla spray first as its cooling down. Then once foods and other stuff goes in all I smell is food, left overs and vanilla.
Just bought a WBB3400WG and need a kit to change to left hand doors.
Is the ACC096 the correct part for this fridge?
I haven't tryed to change my door but need to as it hits the wall when I open it I'll have to look into that myself , great question
How many loaves of bread could fit in the freezer of this model? Thankyou to anyone who can answer this question
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