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Safety Hazard - Should be recalled
Can't fault the 19mj wok burner, however as per the other reviewer, after two months of use the tempered glass top spontaneously shattered (more like exploded) while boiling water in a kettle on one of the small burners. Shards flying across the kitchen and Livingroom. Good thing no one was facing the cooktop when it happened - Could have easily injured an eye.
Thankfully, after much prodding and pushing Electrolux (The supplier of said cooktop) and more than one month without a cooktop, got a full refund Thanks to the seller (Appliances Onl...ine) assisting. Initially Electrolux were insisting on a replacement. No thank you - not putting my family in that sort of danger again. Product should most definitely be recalled as a safety hazard. Sadly, I still see it sold online and at appliance stores.
Purchased in February 2021 at Appliances Online for $837.00.
Terrible and scary product
I bought this model and installed it. After two weeks, the glass top exploded without warning while we were cooking and sent glass fragments flying across everywhere. Luckily, our kids were not around and not get injured. The customer service in Westinghouse was bad. DO NOT buy this product for your safety as it has quality problem and you don’t know your luck.
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|Manufacturer Warranty||2 year(s)|
- MPN: WHG638BC
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