Same door problem as old one, that they replaced for me
Fridge works just fine, the problem is the door, this fridge is only 18 months old at the most. Westinghouse replaced my 6 yr old fridge with this one because the door hinges just disintegrated & the door dropped. I was told not to put anything heavy in the door shelves?! What?! Now we see the same thing happening! Quite clearly Westinghouse are STILL using cheap unreliable parts on their doors & have not learnt the lesson from having to replace a whole heap of appliances with this problem. I only keep 1 x 2 litre bottle milk plus a couple of ...1 litre bottles of water in fridge door now. I really should be able to keep much more in the door than that. This company is pathetic, they do not care that we the customer have spent up to a couple of thousand dollars for a product that does not live up to expectations. Next fridge, or any appliance will be any brand BUT Westinghouse.
Purchased in November 2018.
Same door issues as others - don't buy unless you enjoy frustration
See other reviews. bought this fridge Xmas 2016 and I have similar issues - is this a manufacturing flaw? Once the door is shut, make a coffee or feed the cat, because you need to wait far too long before you can open it again. I've owned many fridges and have never had a problem like it on any previous fridge, nor has anyone I know. The door also now sags and scrapes when it is more than say 50% full, particularly if you have milk or heavy items on the bottom shelf of the door. The other reviewer's comment about scraping your floor is also correct. If you try and open the door before the fridge is ready to let you, the whole fridge moves and could damage your floor. I expected much better from a Westinghouse product.
Door is painfull - (quick simple fix - service made had it fixed in 5 mintues) no more door issues
I Agee with everyone, the door is a nightmare with lots of kids and people going in and out of the fridge its a pain to have to wait for up to a min to reopen the door and it has scratched the floor as we tried to pull the door open.
OMG! MIRACLE CURE FOR IMPOSSIBLE TO OPEN DOOR. The other day we had a 41 degree day and the fridge wouldnt open at all, not even with trying to wedge a knife to break the seal. previously since buying the fridge it would take anywhere from 1-3 minutes to get it open. We phoned Electrolux on that 41 degree ...day. The lady on the phone was great, she had a person to our house within a few hour. Can you believe the problem was some tiny piece of plastic that is installed during manufacturing to prevent something I think during transport (cant explain exactly what it was, but the size of your thumb nail). Now no door issues, we close it and we can reopen again in seconds. If people are having door issues they need to get a service person from Westinghouse/Electrolux to come and remove this piece of plastics Thanks for the great service. We definitely will always look at your brands first when buying products. Thanks
Purchased in August 2019.
Worst fridge I’ve ever had!
This is the worst fridge I’ve ever owned. I’m kicking myself that I’ve left it this long to write a review. Fridge was purchased 2 years ago literally and from the start it has been awful. You literally can not open it once it has been opened already for ages after. It gets dragged along the floor in any attempt to get it open. The door has dropped down also about 6-8 months ago so you have to push it up with your foot so it closes properly. And from the start bits have fallen off or broken off the veg drawer at the bottom. The front of the dra...wer is now hanging off it. It was bought just 1 week before Christmas 2 years ago and life got busy and now I’m sick of my family complaining about the fridge. I’ve never had one like it. So disappointed and when I called about it I was brushed off and told to call the local repairer. Costing me more money. Don’t buy this fridge.
- WRB5004SA (Stainless Steel)
- Verified purchase
bloody brilliant fridge, huge capacity, controls easy to operate, and the added bonus of Electrolux extended warranty. door opens very easily after closing so the problem of the door being hard to open must of been fixed. maybe an Electrolux representative can confirm. Crisper draw is easy to use as well. i am very very happy with this fridge.
I've always wanted a fridge big enough to store food AND booze as most do one or the other.... This has HEAPS of room for BOTH! The temperature consistency throughout the whole fridge keeps the booze in the bottom icy, takes care of my fruit & veg in Tupperware Ventsmarts in the middle, and well the top is a who's who of foodstuffs as the fridge is that big. Fridge is very easy to open and soft closes for you. Design is practical for your condiments, milk, juice etc in door shelves. We accompanied ours with the matching freezer which we are equally happy with.
Everything about this fridge is perfect! The temperature, it's quiet and easy to clean. I love that it's just a fridge, there is so much space and the adjustable shelves on the side are great . There is also a safety compartment for medicine...a bonus. I love the stainless steel model...easy to clean and looks great!
Excellent except can't open the door
Bought this fridge and complained about the door within 2 weeks, three minutes before you can open it each time it is closed. A service man came out and contacted Westinghouse a new seal was order and never saw him again. He put some holes in the rubber and it worked better 15 secs to open, this was manageable. Now the days are hotter it does not want to open and sometimes I have to turn it off for awhile. Where I bought the fridge now have no record of my complaint.
A good looker with a few flaws
We bought this model mainly for its good looks, but have found that it has a few flaws.
On the plus side, the interior of the fridge is thoughtfully designed with adjustable "Spill Safe" glass shelves, which mean that any spillage is contained.
On the negative side, the door seal is incredibly tight, which means that you need to wait a minute or so after closing it before re-opening it. Another flaw is the limited size of the crisper drawer; I would prefer an option to upgrade to two crisper drawers the same size as the existing one. Also, while cleaning the crisper drawer, I've noticed a groove between the sides of the drawer and the transparent front panel which makes it difficult to clean.
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