Bad temperature control
It is very difficult to maintain a constant temperature throughout the machine. Food at the front doesn't cool very well or stay cool. Food at the back freezes. Food at the bottom doesn't stay cool. Food at the top freezes. The crisper doesn't keep fruit and vegetables fresh for very long.
- Verified purchase
Gas leak! Broken down after just 3 years
The fridge broke down after 3 years, temperature never really right. Either too cold on top or too warm for the bottom.
I'm here because my fridge broke down recently and I was looking for anyone else having the same issues. And it is a shocking find!! They must be making this fridge not to last long because I won't believe it is a coincidence. Talked to customer service and advise a check with paying $145 call out fee and extra fee and parts, after negotiation came down to just call out fee. After checking on site then told me the fridge ha...d a gas leak and needed to be taken to the repair center and it would cost more than 300 for labor cost. What a sneaky move but you guys won't get anymore business from us for sure. Anyone wants to launch a class action against them?
Not worth your money
3yrs old and had it not worth money, nothing good to say about this product. Live in a rural area, no refrigeration repair near here. Would not buy anything from Westinghouse ever again. $700 of pension money gone in a blink and [name removed] wants to cut us back.
They don't make 'em like they used to!
Fridge stopped cooling after six years. Based on these reviews, seems like this is not an isolated case and that this model fridge is a lemon. Why is that fridges don't last like they used to? I bought a fridge second hand in 1992 and later gave it to the tennis club where it is still running perfectly. You would think with advances in technology and naufacturing methods that a fridge would last longer, not shorter. Are products now manufactured with built-in obsolescence so that after a few years you have to go and buy another one?
The...repair man says that for the cost of investigation and repair, you are better off to buy a new one (something about Chinese rubbish). If that is the case it will definitely not be a Westinghouse. Also have an Electrolux oven that is less than perfect, but that is another story. A big fail for Westinghouse.
Should have lasted longer
Bought September 2013 - stopped cooling couple of days ago. Electrolux Service man been this morning and part of problem is compressor damage. Replacement parts are covered under warranty but the fridge has to be taken away to be repaired and customer has to pay for pick-up and return delivery, labour to repair fridge and this morning's service call - total will be about same as price paid for fridge. Freezer purchased at same time as fridge broke down in January - not covered by warranty - and that cost a few hundred dollars to get fixed. I certainly would not rush out and buy another Westinghouse product.
Purchased on the 3/3/2013, failed on 15/8/2016. Unit has a slow gas leak and so does not cool anymore. Called Electrolux service, not helpful. Need to pay $140 for a service call so that a tech can tell me its broken and not worth fixing. He will then give me an $80 voucher for another Electrolux product. She also mentioned that the tech may offer a pro rata price for a replacement fridge. So lets see. $535-$140=$395. So if he offers me a replacement fridge for $395 or less then may be its worth it.
Bottom line: Electrolux just do not stand behind their products anymore. This model is a lemon, walk away.
Dead at 45 months
Worked well for 45 months then froze up. Tried to adjust temp. but had to turn off to get rid of ice at back panel. Turned on but didn't cool contents at all. A DUD fridge if only lasts this very short time. While working properly we had no issues with its operation but 45 months is not good enough.
What a terrible disappointment!!
I bought this fridge for my mother...thinking I was buying a quality product...was I wrong!!! The fridge hasn't been able to maintain temperature for the last 12 months...what a pleasure (not) of having to clean up smashed bottles all the time!!! We will NOT be buying a Westinghouse EVER AGAIN!
Bought this fridge in May 2012 and its now dead. Fridge mechanic said it had a pinhole leak and it wasn't worthwhile fixing. Cant believe that a fridge in this day and age lets me down so soon. Called the service center in Sydney and they said because i didn't get their fridge mechanic to look at it they were not prepared to assist. Dud service all round, Will never Buy a Westinghouse appliance for the rest of my life!
I purchased this refrigerator in October 2011. In December 2015 it began freezing up.
1. No it does not maintain a good temperature in any compartments.
2. It was louder than it should have been while it was freezing everything, then it quietened and stopped cooling altogether.
3. Easier to clean is subjective - easier than what? There were never leaks/spills that were not instantly cleaned up.
Not impressed with Westinghouse fridges at all - were good once but not anymore!!!!
Purchased the above (not sure of model no as I am at work) but apparently Westinghouse WRM2400WD is the latest model to our - Our fridge was only purchased in January 2013 - just as well I took out additional warranty as the fridge died first week in October and when the technician called to inspect he said he didn't think it was repairable and would be replaced (computer program). Today I received a phone call from the Good Guys (whom we purchased it from) to advise that it was not repairable and we would be receiving a credit of $501 to purch...ase another fridge so it is going to cost us around $300 to replace with the difference in the cost (fridge is now $629 plus for additional warranty and delivery) - you would expect a fridge to last longer than 2 years and 9 months. I think I will be looking at another brand as this the second Westinghouse fridge we have had trouble with - WHS 200L only lasted about the same time, so now we are looking at buying a third fridge to go next to the freezer (shock horror the freezer is still going) - yes we originally started out with a pigeon pair BUT THE NEXT FRIDGE WE BUY WILL DEFINATELY NOT BE A WESTINGHOUSE.!!
A fridge that only lasts 2 years!
Purchased in November 2012. The temperature control of the fridge has always been poor but it did the basic job.
Lasted two and a half years. Warranty only lasts for 2 years. How convenient.
Like many others, the compressor was running 24/7 but not cooling the interior.
This fridge must be made to last two years only
I thought the Westinghouse brand meant quality. Obviously they do not care about the consumer!!
I can guarantee the following:
1. No more Westinghouse fridges (and I will tell everyone I know the same)
2. Before I buy another fridge I am going to read reviews first rather than just listen to some saleperson in the store
2 year fridge
Like many others, I've found this fridge is substandard, not fit for purpose, and suspect it is designed to fail completely shortly after the 2 year warranty expires. Just three weeks after the warranty ran out the compressor began making noise, ran continuously, and didn't cool the food..and prior to failure?
According to the booklet you get with the fridge the moisture that appears on the 'wet wall' cooling system should 'evaporate normally' - but it didn't..it leaked out the front of the fridge and ran out all over the kitchen floor - as t...
Absolutely an unreliable fridge absolute rubbish
We brought a Westinghouse WRM2400WC fridge 29 January 2013
It is impossible to keep this fridge within the correct temperature range . We used a Fluke digital readout to monitor the temperature on this WRM2400WC fridge for many months. The fridge was always to cold or to warm. At 0.3 Deg C causes the vegetables to be destroyed / Glass bottles cracking / eggs freezing or the temperature increasing to 7 Deg C and then the milk curdles before the use by date.
Adjusting the thermostat so gently causes a large difference in temperature to this W...
The worst fridge purchase we ever made
Bought the pigeon pair in 2010. Have had nothing but trouble with them both. Temperature very hard to control, either too hot or too cold. Freezer drawers all broken due to the cold temperatures. The REAL Problem is now the Fridge has stopped working. The Motor and fan still works but we think the thermometer is gone. Considering we have only had it for 4 and a half years this is really disappointing. To replace new is over $600 which I don't have and I don't think we should pay a repair man at least $300 to repair it when it is not our fault and the fridge has been well looked after. Would not buy one again
Purchased late 2012 keep freezing the food had thermostat changed still freezing early 2013 replaced with new fridge now after still freezing the food and exploding the beer seeking refund will not take a replacement sick of throwing out food... and just over it! This fridge really needs work! Rang company they want to send out techs! Guess the journey just goes on and on...
fridge not a freezer..time to get money back
Will never buy this brand again!
We purchased the WFM1800WC upright freezer in 2010. It has been 'repaired' twice under warranty as it freezes too much at the top, and not enough at the bottom. Apparently that is what they are supposed to do?? Obviously now that it is out of warranty the store that I bought it from has washed their hands of it. Anyway, when our fridge needed to be replaced because we already had a freezer it was logical just to get the matching pigeon pair fridge, yes? NO!! We purchased the WRM2400WC in 2012 I think and have no end of trouble with it either! T...he temperature switch is not accurate - you either freeze everything or it is not cold enough and the milk goes off. The drain in the bottom is constantly blocked because it swaps from icy to thawed out on a daily basis, so the water builds up and leaks out the front. I cannot take it back to the store as it was the same store where we bought the freezer and they now no longer service our rural area. We can't afford to replace these appliances, so I just have to continue to wipe out the bottom of the fridge daily and defrost the freezer every two months until we can! Just wanted to let everyone know.... touchy temperature controls on both fridge and freezer
Questions & Answers
Westinghouse fridge WRM2400WC icing up around fan. Runs continually. Seal looks OK. Drain clear. Turned off to deice but after 30 mins panel top left starting creaking and bowing into the fridge. Turned fridge back on and rear panel went back into place. Still icing up. Have checked rear is clear of fluff etc. Is there anything I can do? Or is a case of new fridge? I live in a rural area so it will be expensive to get technician and looking at comments, likely that it will be a new fridge required. It's not that old either.
If it's already out of warranty, bad luck, get a new one. Not worth fixing at all. It will come back after you get it fix anyway.
My saga would take too long to type but, errmm, buy a new fridge.
I paid for the service call to determine the fridge was buggered, it was a year out of warranty. Too'd and fro' and accepted a replacement unit for a tad under $300, plus $130 service call. Same week Aldi had 240ltr fridge identical to old Westinghouse (new one isn't the same and isn't as useful) for the disgusting price of ******, and a hundred or so less than the total I paid out to Electrolux.
The point of the exercise is not service or response times, it's the fact that a cheap product that is highlighted as having a light, great lol, will only last a very short time. A product that, and I quote from an Electrolux representative that costs thousands cannot be expected to last long either because of all the bells and whistles included means that it will guarantee that it will fail within or without the warranty period and nobody is surprised in either case.
Our fridge is creating a build up of ice on the back wall around the fan. Would you please advise the likely cause and best option for resolving the problem. The fridge is around 3 years old.
Hi Alan, My Mums Westinghouse WRM2400WC White fridge had the same issue with the back wall icing up around the Fan area.I think their is nothing you can do about it, thats just the normal operation of this fridge. My Mums Westighouse WRM2400WC fridge only lasted just over 2 years and 2 months so you doing well getting past 2 years with your Westinghouse WRM2400WC fridge
Purchased 2012 not a problem, until now have been away fro 4 weeks came back to find Fozen back panel near Fan assembly compressor hasn't turned off tried turning power of for it to melt ice of back wall, have turned power back on after ice melt and left temp gauge lowest setting compressor will not turn off. After hours turned on...?????? Not Defrosting
Nicole from Electrolux here.
Electrolux will be able to assist you with this query. Can you please email me your contact details at firstname.lastname@example.org attention Nicole. We look forward to hearing from you soon.
Electrolux Customer Care
Hello Nicole... I had to replace it after service check found the pipes were blocked, as i had extra cover I had to purchase a new Fridge due to the model was dicontinued. I have now purchased a Fisher & paykel... not happy due to the price difference and i did have a perfectly running fridge until i came back ... thanks anyways. regards Graham Bayly
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