5 questions from our users
What is the correct setting for the thermostat to stop loss of drinks/food through freezing? Thermostat control is hard to see and generally confusing.
Westinghouse fridge WRM2400WC icing up around fan. Runs continually. Seal looks OK. Drain clear. Turned off to deice but after 30 mins panel top left starting creaking and bowing into the fridge. Turned fridge back on and rear panel went back into place. Still icing up. Have checked rear is clear of fluff etc. Is there anything I can do? Or is a case of new fridge? I live in a rural area so it will be expensive to get technician and looking at comments, likely that it will be a new fridge required. It's not that old either.
If it's already out of warranty, bad luck, get a new one. Not worth fixing at all. It will come back after you get it fix anyway.
My saga would take too long to type but, errmm, buy a new fridge.
I paid for the service call to determine the fridge was buggered, it was a year out of warranty. Too'd and fro' and accepted a replacement unit for a tad under $300, plus $130 service call. Same week Aldi had 240ltr fridge identical to old Westinghouse (new one isn't the same and isn't as useful) for the disgusting price of ******, and a hundred or so less than the total I paid out to Electrolux.
The point of the exercise is not service or response times, it's the fact that a cheap product that is highlighted as having a light, great lol, will only last a very short time. A product that, and I quote from an Electrolux representative that costs thousands cannot be expected to last long either because of all the bells and whistles included means that it will guarantee that it will fail within or without the warranty period and nobody is surprised in either case.
Our fridge is creating a build up of ice on the back wall around the fan. Would you please advise the likely cause and best option for resolving the problem. The fridge is around 3 years old.
Hi Alan, My Mums Westinghouse WRM2400WC White fridge had the same issue with the back wall icing up around the Fan area.I think their is nothing you can do about it, thats just the normal operation of this fridge. My Mums Westighouse WRM2400WC fridge only lasted just over 2 years and 2 months so you doing well getting past 2 years with your Westinghouse WRM2400WC fridge
Purchased 2012 not a problem, until now have been away fro 4 weeks came back to find Fozen back panel near Fan assembly compressor hasn't turned off tried turning power of for it to melt ice of back wall, have turned power back on after ice melt and left temp gauge lowest setting compressor will not turn off. After hours turned on...?????? Not Defrosting
Nicole from Electrolux here.
Electrolux will be able to assist you with this query. Can you please email me your contact details at email@example.com attention Nicole. We look forward to hearing from you soon.
Electrolux Customer Care
Hello Nicole... I had to replace it after service check found the pipes were blocked, as i had extra cover I had to purchase a new Fridge due to the model was dicontinued. I have now purchased a Fisher & paykel... not happy due to the price difference and i did have a perfectly running fridge until i came back ... thanks anyways. regards Graham Bayly
My fridge is on, and the freezer one is working but for some reason I can't get the fridge to cool. It's still warm, when I open the door the light and fan are working, what can I do to fix it so it actually refrigerates?
Marina from Electrolux here.
Electrolux will be able to assist you with this query. Can you please email me your contact details at firstname.lastname@example.org attention Marina
We look forward to hearing from you soon.
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