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AntocoMetropolitan Adelaide, SA
- 129 reviews
- 17 likes
Door cracking and does not cook well, faulty clock
I have had so many issues with this oven, it's built poorly, the door hinge has stretched and won't close correctly, had it repaired already twice. The door frame has cracked on use and the glass looks like it will fall through any minute. Clock timer has had problems with the touch control and does not work half the time. I have had 3 repairs and it can't get sorted out. I'm going to replace this asap because half the time I can't even get it to work.
1 comment
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mariaSydney
- 6 reviews
Big siZe oven
Big siZe oven so it's perfect when you have to cook more than 1 dish, down side u cannot turn one on only, has to turn on the whole both sides. Also when the power is off the fan is still going and if you leave the food in then it'll turn to hard
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Jean Carlos
- 3 reviews
Great oven
This was a replacement oven in my apartment for an old one. It is easy to use, fast baking, grill, safe to use. It is really easy to cook in it. I like the finishing of it, it looks neat on my kitchen. Easy to clean also and fast cools down. Happy with it!
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CharlieSydney
- 4 reviews
Great oven and cooks food well
This was quite expensive compared to the other ovens on sale. It is great quality and has lots of space. Great for baking lots of cakes. It cooks fast but well and the heating is even and well done. You get what you pay for and this oven is really good value for money if you cook a lot.
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V WAU
- 4 reviews
Don't have any complaints
I am particularly impressed with the fast heat up mode which I use all the time. The size is great so we can bake plenty at once. We actually bought two of the same one.
We have yet to use the self cleaning function yet. The glass insulates heat quite well as you can barely feel the heat from the glass
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red7489AU
- 13 reviews
- 6 likes
Pretty good oven but does have an issue.
I have just the oven component of this in the electric version. We have no issues in cooking in it but we find that the electronics goes a bit silly when you open the oven that requires cooking at a high temperature even when you are just opening the oven to say put something else in that requires less time cooking.
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Graham SMelbourne
- 5 reviews
- 4 likes
- WVE916SA
- Verified purchase
Extremely Well Designed and Huge Capacity
This oven (and its Electrolux cousin made in the same Australian factory) has the largest internal volume (125l) and width (750mm) capacity on the Australian market - and probably the world market. I checked at a large appliance store - Gaggenau, Miele, Smeg, Bosch and numerous others - and none of them come close. There was one Miele oven with a reasonably wide internal rack/shelf (700mm vs the Westinghouse 750mm), but its internal height was much lower, which is a real nuisance if you want to cook something high like meat/roast/turkey etc....Read more
with something else in the oven at the same time. And price - these European ovens range from 50% more to double to four or even five times the price of the local unit. And their spares and service - if you can get it for some European brands - are priced accordingly. My sparky hates fixing European ovens because their parts are so hard to obtain - and often super expensive - eg. Smeg gas cook top spark igniter $450, $600 fitted. You can buy a new cook top for that price. The house I recently purchased was originally fitted with a 3 year old Italian brand 90cm wide (externally) oven - but its controls were on the side and its internal capacity was only 70 litres. I also needed a warming space for Christmas dinners etc., so I purchased two Westinghouse WVE916SAs and I am very happy with the results. I like baking bread, and with the new ovens I can easily cook full size (750mm long) baguettes and large loaves without any problems. Impossible with any other domestic oven. This is a very well designed oven - it should be a candidate for an Australian Design award in my opinion. The cabinet airflow system works extremely well. It draws cool air in from a slot at the bottom and discharges the cabinet cooling air through a wide slot 115mm down from the top of the oven. The warm air discharge slot does not extend close to the edges of the metal oven cabinet in any direction. This means that the kitchen timber cabinetry - including the front decorative panels - never gets even warm. This is a sensitive issue with me as I had to replace a couple of vinyl wrap cabinet panels that had de-laminated around the edge by heat from the previous, less well designed, European oven. I have run the new oven up to 250 deg. C and felt the metal oven cabinet with my hands through a kitchen cupboard slot near the rear of the oven. It remains cucumber cool due to the wide tangential cabinet fan (yes, being an engineer, I was curious and removed the top panel from the oven - only a few screws - and looked inside it). Because of its large size and slow speed, this is the quietest oven cabinet fan I have heard. It is hard to understand the complaints of noise from some other reviewers - perhaps their fans had been damaged/stressed in transit and were rattling? The dual oven cavity fans are also very large and slow revving - so they are very quiet as well. The cabinet fan remains running for a few minutes after the oven is turned off in order to keep the cabinet cool during the cool down cycle - this is normal for most modern ovens and this one sounds about as loud as my fridge - so I do not find it at all annoying - just a gentle low hum for a few minutes. The controls are all electronic capacitive touch panel type (like a smart phone). The controls are very simple and intuitive and the mode button displays the various oven element and fan configurations via a small graphic for each mode as it is selected. I had it up and running with the clock set in 30 seconds after the power was first connected to the oven. An electronic clock start/stop timer is also provided as part of the panel.Similar opinion? Write a review on ProductReview.com.au!
TracyPeel, WA
- 5 reviews
- 2 likes
Really disappointed
Just moved in to a new build house. Used 2 of the hobs maybe three times each. Cleaned once with wet cloth and stainless steel wipe and hob all tarnished. Oven working ok and as a whole it looked great. Have never had a hob tarnish before. So disappointed with it.
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Exploding glass on Westinghouse oven!
The glass on our oven has just spontaneously exploded - it's a mere 4 years old but of course out of warranty. This is not good enough. It seems to be a very common problem and I'm very unhappy. We've recently undertaken other extremely costly repairs, after it kept cutting out while cooking. Very unhappy!
2 comments
ELECTROLUX ..Westinghouse
Hi Carolyn
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the oven door. ... Read more
While Westinghouse was brilliant initially, sending someone out the next working day, the oven is still not fixed, with the glass on back order! We have not had a working oven now for 8 days and still... Read more
no word from Westinghouse as to when this might be sorted!Similar opinion? Write a review on ProductReview.com.au!
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BrunoWollongong/Perth
Another case of Exploding glass! (WVE916SA)
Like some other comments this oven was installed in a newly built house as part of the build contract by Redink homes and the Tenant moved in Dec 2014. A few days ago the glass exploded and now Westinghouse have said that they will not fix it as its out of warranty. Clearly looking at these comments there is an issue with this model and the glass.
Under the Australian Consumer Law (ACL), automatic consumer guarantees apply and the ACCC website states that these consumer guarantees apply regardless of any warranties and apply for a reasonab...Read more
le time depending on the nature of the goods or services. Essentially this means that the consumer guarantees may continue to apply after the time period for the warranty has expired. Surely an oven is expected to last longer than 2 years and surely its expected to be of high enough quality such that it doesn't have safety issues like exploding glass? Hopefully someone can assist in resolving this issue.2 comments
ELECTROLUX ..Westinghouse
Hi Bruno,
Leslie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse WVE916SA. If you wish to discuss this further please feel free... Read more
Hi Leslie, Thank you for your comment. I have sent an email but are yet to receive a reply. Could you please follow this up.
Thanks
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LeeMelbourne
Long Research But Good
Ok, l have had my Westinghouse oven for 18 months+ now and l cook for four and myself, yes (5) plus extras everynight or quite often. I researched a lot of wall ovens and found the reviews and 'Choice' tests were spot on. I am a self confessed over researcher when it comes to products but that's my way and l'm sure a lot of you guys are the same.
Good points- Cooks well, MASSIVE space especially for a big family like mine, l got the 900 not the 600.
Bad points- Takes a long time to heat up even with the FHU (fast heat up) option and noisy...Read more
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HarpreetBrisbane
- 11 reviews
- 7 likes
Takes ages to Heat up and Model is not Flush with the cabinet
Takes ages for it to heat up. Light is off when the food is getting cooked. Over all its just an average owen. The front panel is not flush with the cabinet and it sticks out. Technician said it is the way they are designed. Westinghouse customer service is excellent.
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lurchandbillySmithton
- 2 reviews
Stylish and Functional
This oven not only looks great but it cooks great! Has different function modes so you can automatically choose what suits your food type. Has fast heat up which is awesome in saving time when in a rush. Its large capacity is great for big families or even small families. Best function is the pyrolitic self cleaning, everyone hates cleaning the oven especially after fatty, splattering roasts. This function can be used and at the end of its cycle you just simply wipe away a tiny bit of white powdery ash....sooo easy. I are not the best cook and this oven is fool proof. I love it.
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MalSannieYanchep
WESTINGHOUSE WVE916SA - Exploding glass
This oven was installed in a newly built house as part of the build contract - moved in Dec 2015. Before tonight I would have given it a 4 - 5 star as I loved my oven, and it still looked like new. But the glass all of a sudden exploded while there was a joint roasting in the oven at 180C. It was such a shock, but I'm just thankful that no-one was hurt. Not really sure where to go from here to be honest - I will have to get in touch with Westinghouse and will be sure to report back.
2 comments
ELECTROLUX ..Westinghouse
Hi MalSannie,
Leslie from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Leslie? ... Read more
Thanks..... our builder RedInk was on it straight away and got a response before I did from Westinghouse who fixed it for free about 2 weeks later.
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DimsymWa, 6164
- 7 reviews
- 3 likes
Great oven- really impressed.
This oven was standard inclusion when we built our house, really impressed with it. Cooks a mean roast - setting one applies heat from the top plus fan forced heat - always makes great pork crackle on that mode! Love the width, can fit 6 pizzas in at once. Plenty of room. Also like the auto modes - you can set start time and finish times - great time saving feature. Impressed! Looks fancy too with the digital touch screen display.
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EXPLODING GLASS
I bought this product Nov 2013 and have been cooking in it successfully until now. Just this morning when baking a loaf of bread at 200 deg, within 10mins of putting the tin in the oven, I heard an almighty explosion coming from my oven. I was standing in front of the door only a few seconds before. The inner glass door shattered completely into pieces and it also scattered glass onto the floor in front of the oven. Very dangerous to say the least. From reading other reviews it's obvious this has happened to other owners of this product. ...Read more
I do ask the question, does this fault have the potential to cause serious injury or fatality to a person? If I had a small child in the facinity of the oven when it exploded they could have quite easily been showered with glass. I had no choice but to shut the power off at the main power board in frear that the other door may explode too and have the potential to cause a fire or damage to other property. Has anyone experienced this issue and what was the outcome when you came to make a claim?1 comment
ELECTROLUX ..Westinghouse
Hi Cook,
Leslie from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the Westinghouse WVE916SA. ... Read more
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Ros MSydney
Westinghouse Pyro clean - Very Disappointing Purchase
On the whole the oven cooks well although we do have an issue with the stove top BTU being not strong enough for cooking stir fry. Our major complaint is that we have had two issues with the oven in three years. It has been costly, we had to pay for 2 service calls plus a part on this last occasion totally nearly one third the cost of the oven new. Our last oven was a different brand and we had no need of a service call in over 10 years. Though the new part fitted today is guaranteed for 12 months, if there is a problem after 3 months we have...Read more
to pay another $150 for a service call. Despite extensive research prior to purchase, we feel very disappointed and would never recommend anyone buy this product. I won't consider purchasing any other Westinghouse products in the future.Similar opinion? Write a review on ProductReview.com.au!
FunnyfarmWooroloo, wa
Dissapointed
Most of the oven has been ok but my biggest problem is I can't use bake every time I do it smokes out the house it's horrible also the bulb has blowen and there difficult to find we have only had the oven maximum 18 months This is disappointing :(
1 comment
ELECTROLUX ..Westinghouse
Hi Funny Farm ,
Catherine from Electrolux here.... Read more
We are sorry to hear you are experiencing problems with your Electrolux appliance. If you wish to discuss this further please feel free to contact Catherine at customercare@electrolux.com.au Thanks CatherineSimilar opinion? Write a review on ProductReview.com.au!
fefe
- 4 reviews
- 2 likes
Love at first bake
Have only had this oven for a short while now, but i am so impressed with it. All our meals come out perfectly cooked and the ample space provided within the oven is perfect to cook different components on the same level and get an even spread of heat. The oven itself is so simple to use, the settings are pretty self explanatory for what cooking process they should be used in and i love the digital screen to display temperature, i am able to get a far more accurate temp and you really can tell how it affects your cooking. Another positive is how well this oven holds heat, I've experienced many large ovens that just cannot hold heat but this Westinghouse oven is perfect.
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WVE 615S Extremely poor product. Non existent customer service
Can't agree more with all you have to say on this. I have had nothing but NON SERVICE from Electrolux. Oven replaced, but 2nd oven has same problem. Shelves sit scew in oven. Oven rails not level. Service man came twice and was extremely rude telling me he would contact the office about contining problem " at my own leisure"! I cantacted them again and client services supervisor booked a service call by " technical supervisor " . Serviceman didn't turn up! Complained again, but I'm still waiting from promised call back. Don't have anything to do with this company.
1 comment
ELECTROLUX ..Westinghouse
Hi Esther,
Leeanne from Electrolux here.... Read more
We are sorry to hear you are experiencing problems with your Electrolux oven. If you wish to discuss this further please feel free to contact Leeanne at customercare@electrolux.com.au Thanks LeeanneSimilar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Lea Oasked
My oven is in safe mode. How do I reset this?
1 answer
Hi Lea have you tried turning the power off at the trip switch leave it off for a minute then turn power back on, give it a go.
Good luck.
Steve Kasked
Not all the time, but the oven temp will be set for an amount and reach that temp. when the oven door is opened and closed the temp indicator will automatically go up to the highest amount. we have to manually reduce the temp. why is this happening?
1 answer
Hi Steve can't help with that one mine doesn't do that but if I set it to more than 220c it will stay on that temp for a short while then just switches off then have to let it cool down to reset.
Kirsteyasked
Hi, I have a Westinghouse Oven Model WVE916SA. I last used my oven on Thursday 22nd of Oct and then went to use it gain on Sunday 25th and it wouldn't heat up. Can you please advise what might be the issue.
Kind regards
No answers
Details
Westinghouse WVE916SB3.6(20) | ||
---|---|---|
Category | Wall Ovens | Wall Ovens |
Price (RRP) | A$3,099.00 | |
Oven Fuel | Electricity | Electricity |
Type | Conventional (Conduction) | Conventional (Conduction) |
Size | Single | Single |
Capacity | 125L | 125L |
Colour / Finish | Mark Resistant Stainless Steel | Stainless Steel |
Dimensions | 596 x 895 x 572 mm | 596 x 895 x 572 mm |
Manufacturer Warranty | 2 year(s) | 2 year(s) |
Release date | Aug 2012 | |
Replaced by | Westinghouse WVE916SB |
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ELECTROLUX ..Westinghouse
Hi Antoco,
lux.com.au and in subject line place: “Assistance Required | WVE916SB | Reference Antoco." Please include your full name and number and once received, we'll give you a call.Zaida from Electrolux here.
Sorry to hear of the issues re your WVE916SB oven. Would love the opportunity to discuss this further with you. Could you please email us at customercare@electro... Read more