AVOID; Multiple faults in 4 years, difficult service.
First fault 2017 within ‘manufacturers warranty’. Fixed, but delays ++; wait times on call centre, wait on repairer, wait on parts, wait on installation. Long down time without compensation.
Now same fault again - out of ‘manufacturers warranty’. Elextrolux (manufacturer) advises I will be paying for parts / labor. I will take it up with ACCC under consumer guarantee. It is not reasonable for a mid - high range oven to function < 4 years.
Only an ok oven, not amazing. Pyrolitic not as amazing as made out to be. Still had to clean ++.
Average oven, repeated faults, difficulty with service ++ make this a product I would AVOID.
Purchased in January 2016.
- Verified purchase
Very happy with this oven
We had one of these in our previous house (same oven, just with manual controls rather than the electronic touch screen). Being very happy with that one, we had no hesitation in buying another for the new house. We are just as satisfied with this new one.
The controls are very easy to use, it is quiet in operation (especially in the cool-down period after you turn it off) and it cooks well. The only complaint is that there is a hot spot in the lower-left-back of the oven. Not seriously hotter, but enough to warrant rotating some dishes ...once or twice through their cooking period. We do not regard this as a serious problem as we are get to find any oven that does not have a hot spot somewhere. Overall, we are very satisfied with the oven, and if we move again, we would get another.
Was good initially but didn't last long
When I purchased this oven in November 2014, I was very happy with it - cooking and baking all works well.
but a few months later the fan started making a terrible noise. Westinghouse repaired it under warranty and the fan has been fine since then.
More recently the door has stopped closing properly and needs repair.
Also I find the pyrolytic cleaning not effective. The oven does not look clean after using it.
So all in all I don't find this to be a high quality product and I won't be getting another Westinghouse when this one needs replacing.
I have had a lot of trouble with the temperature and cooking times. Have to increase the temperature by 40 degrees at least to get things to cook and brown and increase cooking time. Grill takes 10 mins to heat up. Fan cuts in and out. Is this normal? Feeling dissapointed.
We love how beautifully our food is cooked by this oven! We bought it just in time for Christmas and had a beautiful roast dinner and desserts for 20 people from it.
My favourite features are that it is extremely roomy, it fits all of my biggest baking dishes without any problem whatsoever, and the pyrolitic function.
Heats up quick and easy to clean.
This oven replaced my old Miele and I love it so much. It is a lot easier to clean as the side bits can be removed so you can scrub underneath them instead of stuff building up. the grill heats up super quick as well so no need to wait a million years to put something under it. Very happy with this purchase, was recommended Westinghouse as I was told they stock the parts for longer so I wont have any trouble repairing it in the future if needed.
FAST HEAT UP MODE is really good
good size oven
includes two extra large baking trays
grill is built in oven. heats up really quick- ideally place grill tray in second rack to control grill cooking, especially if toasting bread
the fast heat up mode is the best feature
also, releases hot air quickly through front vent
Love this oven, it looks very nice, is very deep, the sliding trays are amazing for getting food in and out. The pyro clean is an amazing feature! Im very pleased with the whole unit. The food cooks like a chef's oven lol. Im absolutely loving it!! Thank you Westinghouse for making a lovely oven.
Questions & Answers
Hi we have wvep618s pyrolytic. We had an issue a few weeks ago when cooking a roast and we thought it was us.
Today while cooking our roast, on function 2, the oven just switched off by itself and gave us an F105 error. Oven then switched back on when I used the on/off switch. Now 10 minutes later it has switched off again and given us an F102 error. Oven has again started when I've pushed the on/off switch and put it back to function 2
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