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Westpac Global Currency Card

Westpac Global Currency Card (page 2 of 5)

1.7 from 95 reviews

Reviews

1.7

95 reviews
5
(9)
4
(3)
3
(7)
2
(7)
1
(69)
  • Transparency
    1.6 (20)
  • Competitive Exchange Rate Yes (5) · No (7)
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Reviewer Photos & Videos

Absolute rubbish!

published

The app doesn't work. Couldn't access my account via any device without activating my card each time with new password each time. I am so frustrated and angry that I was sold such a dud. Westpac have the wrong website on the paperwork and wasn't until I called the contact centre that I was informed the correct address to login. I have wasted so much time, including on the phone and in a branch trying to get the cards to work as they should. Even the Westpac call centre couldn't get it to activate via the app. Totally regret going to Westpac!!! I now have 2 days left before I leave for my trip and no time to get another card delivered.

Transparency
Ripped off

Ripped offGreater Melbourne (Outer), VIC

Rip off, crap rates

published

Lost several hundreds of dollars due to crappy exchange rates! Save you money and just use a exchange service. Also money was sent to US then back to AUS took ages to receive! Crap crap crap!

Transparency
CurrencyTHB
Competitive Exchange Rate No
Matthew D.

Matthew D.South East Queensland, QLD

  • 5 reviews

Couldn’t even get a card without being Westpac customer

published
Transparency
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Westpac Global Currency Card - Catch 22 Customer service

published
Gary M

Gary MSouth East Queensland, QLD

A useless piece of plastic

published

I have been travelling in Europe. In fact we have travelled throughout Europe for the past seven years , four months each time. We have used the Westpac normal debit and credit cards and found them to be fair..albeit the 3% charges etc . We tried the global card and to our disgust it was at a higher rate than what we were paying and still had transfer fees if it was not one of the affiliated banks. To test it...we withdrew the SAME amounts at the SAME time from the two cards...then checked the transaction statements. So the currency card is not worth it...it cost more !! In addition ..it is NOT linked to my normal Westpac accounts and sign in procedure, which in itself is a pain . Will be ripping it up.

Transparency
CurrencyAUD, EUR, GBP and USD
Competitive Exchange Rate No
Raj

RajGreater Melbourne (Metropolitan), VIC

Westpac Global Currency Card

published
Transparency
CurrencyEUR and GBP
Competitive Exchange Rate No
Where's my money

Where's my moneyGreater Melbourne (Outer), VIC

Very good during the trip, the trouble came later

published
Paul G.

Paul G.Sydney, NSW

  • 9 reviews
  • 4 likes

DONT. Just dont.

published
Transparency
CurrencyEUR and USD
Competitive Exchange Rate No
Sarah W.

Sarah W.Metropolitan Adelaide, SA

Not good

published
CurrencyUSD
Competitive Exchange Rate Yes
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The Wanderer

The WandererSydney, NSW

  • 2 reviews

Horrible Customer Service!!

published
trompfy

trompfyGreater Melbourne (Outer), VIC

  • 188 reviews
  • 56 likes

The best way to use your money whilst travelling

published

I purchased a card on Monday afternoon so I could pay for things whilst I am on holidays anywhere in Australia or Overseas since it is more secure and I don't need to worry about being scammed.

CurrencyAUD
Competitive Exchange Rate Yes
Eddy A

Eddy ASydney, NSW

  • 2 reviews

Unable to use as EFT card in Chile

published

Have used Westpac Global cards in a few overseas destinations with no problems. However just recently in Chile found the card would NEVER work in EFT machines. No problem withdrawing cash at ATMs though, (This also applied in trying to use QANTAS cash card too). So had to resort to paying larger amounts such as accommodations and car rental on a standard credit card (with the associated foreign exchange fees). Suggest if you're travelling in Chile to make sure you have a few payment options available.

Charis

CharisPerth

Amazing

published

Was hesitant to use this card due to all the bad reviews. It was amazing!! I used it over 4 weeks in the US, Mexico and Canada. Instead of transferring all of my money in one hit I just topped it up when I needed to and the money went over straight away. No problems with the APP. Most places I had to sign. Getting money out of an atm was easy using a Bank of America machine there was no fees. As I was only left with a couple of $$ left on my card I didn’t have to worry about transferring back to Australian dollars that way I didn’t lose money. Deffantly recommend using this overseas!!

maddo63

maddo63Narrabri

  • 6 reviews
  • 3 likes

Pathetic

published
Looking Elsewhere

Looking Elsewheregrb2310@gmail.com

What a joke

published

Used Global Card to pay for onboard purchases on cruise. Did not know it would take 30 days for the pre authorisation amount to be credited back to card after total account had been paid. Unable to use MY MONEY for 30days. Westpac can't or won't tell me why it takes 30days to get back. It must be coming on foot. Hello there at Westpac it is 2018. Computers are in use everywhere. Will be cancelling card the day the refund arrives. Be aware don't use on a cruise.

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Jimmy G

Jimmy GSydney

Avoid at all costs

published
dmcallis73

dmcallis73South East Queensland, QLD

  • 15 reviews
  • 11 likes

Horrible - Customer service whilst overseas was a joke

published
lil_les789

lil_les789Greater Melbourne (Outer), VIC

  • 9 reviews
  • 4 likes

DO NOT get this card if you are travelling to Hawaii

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Sandra

SandraELIZABETH HILLS

Worse travel card I have ever had. Do not risk it

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Mannie

MannieBulli

Takes 2 weeks to redeem unspent monies

published

Used this card around Europe. Several times had issues with PIN not working. Also cost approx 5 Euros per transaction ($8)
When you transfer money from account to card it is instantaneous BUT when transferring money you didn't spend back from card to your account it takes 10 business days. JOKE

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Questions & Answers

Yusef

Yusefasked

How do I get the 50 dollars Westpac owe me. See my review on this issue

No answers
Evie S.

Evie S.asked

Whydo you suck

No answers
Kristopher R.

Kristopher R.asked

I transferred $200 onto the global currency card but it has not appeared on the card yet! Is there a delay or has something gone wrong?

No answers

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