Westside Management Pty Limited

Westside Management Pty Limited

 Verifiedwestside.net.au
Westside Management Pty Limited
4.4

144 reviews

PositivevsNegative
88% · 12618 · 13%

Reviews

144 reviews
Anthony
AnthonySydney, NSW
 

Next level!

Our strata Manage Rebekah has been nothing but a pleasure to deal with! Her professionalism and efficiency has helped our strata committee stay on top of things. Rebekah calls back when she says she will, she will follow up on things for us, answers all our questions and does so with a smile. I highly recommend Rebekah and westside strata.  Show reply
Paula P.
Paula P.Sydney, NSW2 posts
 

Business is poor but 1 staff are great

I have been dealing with Lucy for over 13 years and if you need something done she is the go too person, all my strata managers at recent have been completely useless. All you need is a competent repairs manager
Westside Management Pty Limited
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Dear Paula, We are sorry that you are not happy with the Strata Managers that you have at present, please feel free to contact our office to raise your concerns and we will be more than happy to try and resolve any issues you may have.

Craig
CraigSydney, NSW
 

Time saving Strata Management

Recently had Vincenza take over as our Strata Manager .. wouldn't hesitate to recommend Vincenza as her professional and precise attention to detail have allowed our complex to not only put realistic budgets in place, but also given us confidence in solutions for any future matters that may arise...
thanks again Vincenza  Show reply
Li r.
Li r.Sydney, NSW
 

My thankfulness to Mrs. Petra Walker

My family has been through the disastrous flooding caused by neighbor's neglect, my kids even couldn't use the bedroom because of the wet floor. Mrs Petra showed us sympathy and sent building manager Mr. Rem to check and report the situation several times. Mrs. Petra also helped me to deal with the wrongful bill. I feel very warm from bottom of my heart. To be perfectly honest, this is not the first time Mrs. Petra helps my family. Therefore, I sincerely send my best wishes and thanks to her.  Show reply
Paul Mystakidis
Paul Mystakidis Sydney, NSW4 posts
 

Always a good expereince

Westside Strata are professional, responsive, and diligent in the services they provide. Over the past few years I have come to really trust their approach to what can only be described as a difficult and often thankless task. I find that they respond well to enquiries, and are fair minded in their dealings. Of particular mention is Petra Walker, who does an outstanding job - well done!  Show reply
Alex
AlexSydney, NSW
 

Thank you Vincenza :)

Vincenza from Westside Management is my strata manager for my block of units. I'm very happy with her services, she is always helpful and knows her job. I recommend Vincenza to anyone that's looking for a Professional Strata Manager. Show reply
Teck
Teck
 

Super stars of westside management

Thanks for strata manager
Melanie for her friendly and patience towards my doubts and prompt fas replies to my enquiries.
The reception staffs are too also friendly and action fast to my requests.
You all are the superstars of the westside management and keep up your excellent works.
 Show reply
BelG
BelGAU2 posts
 

Thank you Lucy in repairs and maintenance

Thank you for coming to my rescue regarding a long term problem with drainage..I cannot give you enough praise for your amazing ability and for the caring and thoroughness you displayed re attending to the situation so quickly and professionally..I am so very grateful..plus you have been such a delightful lady to deal with, which was very much appreciated.. Show reply
Pansy
PansySydney, NSW2 posts
 

This’s perfect . Can’t live without them

Wesrside is the five star Strats Management company! Staffs in there are Responsibilities, lawful, honest. They changed low management fees but provides 5 star service. We were from other Strata transfer to Wesrside. Every owners are very happy with them.  Show reply
Nelson
Nelson
 

Professional service and knowledge delivered

Westside Strata have managed our complex for over 10 years and we've been fortunate to have Rebekah as our Strata Manager for the past few years. Professionalism and good advice with added suggestions are traits that spring to mind from the many interactions I've had with Rebekah. Thank you and keep up the great work.  Show reply
sikstallion
sikstallion3 posts
 
russell trotter
russell trotter
 

STM to Westside

Our strata committee made a change from one Company of Managers to Westside I would have to say on behalf of the Committee that so far the swap over has been very smooth and done in a very professional manner. Long may that remain the case.
Russell Trotter
Committee Chairman Show reply
Angela J.
Angela J.
 

Caring, knowledgeable and efficient service!

Required practical, wise advice on the rights and responsibilities of strata management. I was provided this from a knowledgeable and caring staff member. Petra took the time to listen and explain issues carefully.  Show reply
Amanda
AmandaSydney, NSW
 

Tarna is amazing!

We have had Tarna as our Strata Manager for a few years now and I am so thankful that we have her. From the first time she was introduced as the new manager she has shown a high level of professionalism and consistently demonstrates both the knowledge and confidence to discuss, sometimes tense, issues with all owners. She quickly follows up any concerns that are raised as well as offering possible solutions. Show reply
SMMJ
SMMJ
 

Strata management superstar Rebekah

Rebekah is a fantastic asset to Westside Strata. As our strata manager she was such a pleasure to deal with and just got.things.done! Nothing was ever too much trouble, she patiently and actively listened to each owners concerns and input at our sometimes challenging strata meetings and genuinely strived to assist us to improve the condition of the building. Thank you Rebekah! Show reply
Mukesh K.
Mukesh K.Sydney, NSW
 

Excellent Service

I recently bought an apartment in one of the complex managed by Westside. Very happy with all the discussions till now.

Melanie was very professional and helpful. All the accurate information was provided and on time. As a new owner we felt welcomed and had all the info we needed.All of this when she's herself recently taken over this complex.

Amazing experience. Thanks Melanie!! Show reply

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Happy client
Happy client2 posts
 

Professional Service

Westside Strata are an excellent strata management company. Our strata manager Rebekah is consistently professional and reliable. She is always willing to go the extra mile. Not only is she personable in her dealings with people but she always acts with integrity. You are a real asset to Westside.
Vio
VioSydney, NSW
 

Good Strata Management company

Westside Management Pty Limited is a good Strata Management Company. Highly recommend their services. We been with them for many years and still very happy with their service.
Mariah A. is our senior Strata Manager/Administration Supervisor and she does an excellent job of managing our Body Corp. Mariah proactively interact with the relevant participants and actively seek out the best and most cost-effective outcome. Thank you Mariah and team for your wonderful work. Show reply
Michael
MichaelSydney, NSW
 

No communication from Rebekah

I struggle to believe the reviews below about Rebekah. They appear to be fake as I have left multiple messages for a call back regarding a repairs and maintenance issue and I receive no response. Not happy and will be taking this matter to fair trading.
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Gabriel
GabrielSydney, NSW
 

Very happy with Westside

Tarna is a great strata manager, providing quality support and making sure our strata run smoothly. She promptly assists with any issues and problems, quickly returns calls and replies to emails. I would highly recommend her to any prospective clients. Show reply
Kim
KimSydney, NSW2 posts
 

Strata Management

We have had Rebekah manage our complex for approximately the past 5 years. Rebekah is very professional, effeicent, polite and friendly. She has looked after the complex very well. I would highly recommend her to any prospective clients. Show reply
Matthew
Matthew9 posts
 

Terrible company

Do not use these guys for your strata management! Terrible communication and the turnover don’t help these guys! Find someone better for your own sake if you want a better service.
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Samar
SamarSydney, NSW
 

Strata

Georga has been a good strata manager and assisted with problems I faced at my rental with parking and rubbish thank you very much and will recommend Georga to all Show reply
Kathryn P.
Kathryn P.Sydney, NSW2 posts
  Verified

Very Professional

We are very fortunate to have Rebekah as the Strata manager for our property. We appointed Westside Strata 4 1/2 years ago. I have always found Rebekah very pleasant to deal with but her strongest asset is her consistency. Her advice is always very clear and her prompt handling of issues is very much appreciated. I appreciate that the current COVID situation we have all been dealing with since March has slowed the process of getting trades people on site but this has not stopped Rebekah from consistently supplying a high level of service and communication. I would not hesitate to recommend Rebekah and the Westside Strata Team to manage a property. Show reply
Rin
RinSydney, NSW3 posts
 

Helpful and professional

Appreciate the assistance and services from Rebekah of Westside Management. Very prompt, professional and friendly to communicate with. She has been very helpful with all queries since purchasing our property. Very happy having her manage our site. Show reply
Bahia H
Bahia HSydney, NSW2 posts
 

Prompt service by strata

Georgia went above & beyond to promptly sort out glass repair at my rental, having little kids around I really needed this repaired quickly as it was dangerous and Georgia got this done for me so quickly... thanks again Show reply
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Sheena Pham
Sheena PhamSydney, NSW
 

The best Strata Manager!

My committee appointed Westside Management to look after our complex the last couple of years and to be honest- why did we NOT do this sooner!
Rebekah is our manager and she has made our experience unbelievably amazing. She is easy going, prompt, sharp, professional and super friendly to deal with.
Turnaround time with all our inquiries are within a few hours and best of all- she gets the answers and "job done".
It is a wonderful experience to have such a friendly and knowledgeable manager, who I can easily rely on and chat to as well.
We would have no issues renewing our contract with Westside due to this. Thanks Rebekah! Show reply
Najwa
NajwaSydney, NSW2 posts
 

Great and reliable service

My strata manager Rebekah has been a great help, in the past few weeks a few of the lights in the staircase have been blown out, I emailed Rebekah and within a couple of days the request was actioned, I appreciate all her time and efforts and I know I can rely on her. Show reply
Liz
LizSydney, NSW
 

Fantastic manager

Georgia is a fantastic strata manager!! Great dealings so far and happy with her service and professionalism to owners/residents. Prompt response times and very efficient. Thanks again Georgia and team Show reply
marina chachko chard
marina chachko chard
 

Nadine Vigouroux - Westside Strata

Nadine has always been extremely attentive and helpful each and every time I have made contact with her. Great communication, prompt responses, knowledgeable, understanding and professional.
Nadine has great customer service skills.

Thank you Show reply

Phill
PhillSydney, NSW2 posts
 

Long term client

Westside strata have been our strata management for over 5 years now with no issues work order get done straight away. Trades people they use respond and make sure that a executive committee member on site for any other issues. The bills get paid straight after the executive committee checks them. Apart of the agreement say that it takes 1-2 from email reply normally I get them in 24 hrs. People have to understand that each strata manger has plenty of our stratas to manage just not 1 I believe that if you have a strong executive committee or a person appointed it makes life easier for everyone.
P.s I have had Kathy Nadine Wiki as my strata mangers all 3 are very capable of doing a great job. Show 2 replies
Bo Song
Bo SongNew South Wales
 

Great strata management service

The strata manager Petra is very responsive, always taking care of owner's. I would recommend this strata manager to every landlord or any building that need a good strata manager! Show reply
Sophie
SophieSydney, NSW6 posts
 

Cladding issue

I found Westside management of our cladding issue to be well researched, prompt and decisive. I particularly appreciated the transparency and inclusiveness to owners and tenants in keeping us abreast of developments, costs and risks. Show reply
Yv H
Yv H
 

Efficient Strata Management Service

We have just recently appointed Westside Management as our new strata management for our building. Thanks to Petra for meeting with us. Georgia is our strata manager and I can see that already we have a few issues resolved from our list. Georgia is professional in her communication as well as helpful and efficient. I look forward to working with her and making our building even better :) Show reply
Roscoe
RoscoeSydney, NSW3 posts
 

Excellent service

Petra has been a great manager helping us to change our strata management company. Has put in a lot of work and has been a pleasure to work with looking forward to working with her in the future Show reply
Samantha Lam
Samantha LamSydney, NSW3 posts
 

Going extra mile

Thank you so much for your help and service Petra from Westside. Our change of management wouldn’t have been possible without your dedication and follow ups with fair trading.
Really appreciated.. Show reply
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Vincent
VincentSydney, NSW
 

Great Strata manager

Georgia was appointed to manage our complex not long ago and so far she has sorted out multiple outstanding issues that the owners have been dealing with for well over 1 year, thanks for easing the pressure off the owners shoulders Show reply
Tony
Tony
 

The worst ever

bunch of crooks and scammers. They charge the highest levies and deliver the very bad services. They are non responsive to emails when following up and are rude and abusive when speaking over the phone.
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Tom Dayao
Tom DayaoSydney, NSW3 posts
 

Westside Strata is very good!

I would like to praise Wiki Apiata for his professionalism in handling my queries and other important matters relating to my units in SP76490. I found Wiki very reliable and whenever I try to reach him, I feel confident that he will return my call or email very soon. I happened to have had some past dealings also with Nadine Vigouroux & Bernadette Khoury whom I found to be also professionals in their own ways. It is gratifying to know that the building complex is in safe hands. More power to WESTSIDE STRATA ! Tom D. Show reply
Brendan L.
Brendan L.Sydney, NSW2 posts
 

Westside are the gold standard in Strata Management

Westside are the gold standard in Strata Management, that all Strata Management companies should benchmark themselves against.
Our building has complex issues and a ferociously hostile committee/ owners corp. Westside stayed impartial, propose solutions and look out for everyone's well-being.

Their #1 trait is their integrity. In dealing with the director Franck, you can tell this the key value he holds his team to.

If you ever need a Strata Manager that has integrity, has the knowledge and people skills to deal with complex issues (and hostile committees) and gets the basics right (like returning phone calls) then Westside is your best option. Show reply

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