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Whirlpool 29L Convection, Crisp & Grill Microwave JQ280IX

Whirlpool 29L Convection, Crisp & Grill Microwave JQ280IX

MPNs: 36395072 and JQ280IX
4.0 from 28 reviews · View Statistics
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28 reviews
  • Build Quality
    1.0 (1)
  • Value for Money
    1.0 (1)
  • Ease of Use
    5.0 (1)
  • Cleaning & Maintenance
    5.0 (1)
  • Noise Level
    5.0 (1)
  • Verified

Microwave JQ280IX Whirlpool


we were very happy with our new purchase, after less than 1 year it broke down. Everything still worked but whichever function you used, it automatically turned off after + - 2 minutes.
Having a technician come on site but he could not fix the defect either, with our extended insurance we could get a new one. No, it is not that simple because this device was no longer available ...

Purchased in October 2019 at Media Markt ES for $299.00.

Build Quality
Value for Money
  • 23 reviews

Guess Whose Mum Doesn't Have a Whirlpool?


Whirlpool were once a very reliable American made appliance. Now they are made in China and assembled with LG components. Ours broke down after just 1 year. The microwave looks nice and has many features but they seem to be cutting corners with the electronics inside. Very disappointing given it was not a cheap no name brand.

Date PurchasedSept 2016

Other Microwaves



Very disappointed


Was looking forward to finally getting hold of a whirlpool crisp and grill- hard to come by so found one on eBay that had been "used once".
Don't know if they had the same problem as me, but on the crisp function flames were visible inside coming from the top element. Immediately turned off the power and the flames continued. When I opened the door black smoke poured out. I'm still able to use the microwave function but not sure if the unit is damaged and in time will get worse. After 1 week looking for a replacement already.

Date PurchasedDec 2016

Questions & Answers


Hi, this will be our first purchase of a combo convection + microwave.
Question 1 : can you use the convection oven function separately without using any microwaves?
Question 2 : some brands that have been reviewed note that there is quite a bit of condensation inside the microwave. How does this model fare? Much condensation on the inside when cooking?
Thanks so much.

1 answer

Q1. yes you select function of oven you need.
Q2. not much condensation on microwave function, so far I love this oven with all I have cooked in it with all types of functions. I got my at Harvey Norman and saved heaps compared to Good Guys.

Robbie V.
Robbie V.asked

We purchased this microwave yesterday then read that it needs 30cm open ventilation above it. We have an underbench microwave cabinet where we planned to install it. Does anyone have theirs in a cabinet and did it cause any issues? We'd only have a 10cm gap above. I'm wondering if that would be sufficient.
Thanks in advance

4 answers
Anthony F.Whirlpool

Hi Robbie,
Due to the heat emitted from this microwave, it needs to be placed on a bench to ensure adequate ventilation. Enclosed spaced like cabinets are not recommended as there is not enough room around and above the microwave.

Robbie V.
Robbie V.

Oh no. Not the answer I was hoping for. I watched every tutorial and not a mention of it needing to be on a bench. Nothing in the specs sheet either. I just stumbled across it when I downloaded the instruction book. I certainly don't have anywhere on a bench top to store this so a very costly underbench adjustment would be needed. I'm going to have to return it. Im so disappointed as this looks like THE most amazing microwave on the market


Ours is on the bench

Jennifer D
Jennifer Dasked

My crisp and grill wont let me set seconds for over 10 seconds cooking time .how do i fix this

2 answers
Anthony F.Whirlpool

Hi Jennifer,
To change the cook time setting, just turn the knob after selecting the function that you want to use.
If you are turning the know and the time isn't changing, then there may be an issue with the microwave. It would be a good idea to give Arisit Technical Support a call on 1300 762 219 to see if they can recommend a solution or if they think the microwave needs repairs.

Jennifer D
Jennifer D

Thank you so much tried that didnt work

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Price (RRP) $699.00
Type Convection
FeaturesGrill Function and Sensor Cooking
Dimensions 333 x 548 x 525 mm
Turntable Diameter320 mm
Door MechanismPull Handle
Power950 W
Manufacturer Warranty2 year(s)
Colour / FinishStainless Steel
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  • MPN: 36395072 and JQ280IX
  • GTIN13: 8003437211096

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