Great fun fashion Returns not keeping up with the market
Beautiful fun clothing! Love it ! Great brand! However if it doesn't fit or not a good style for my body type and I return an item, I am only given a credit. No refund available even if in brand new condition and returned straight away. No other online merchant does this. I've had to return things three times now it's very frustrating, I would have preferred my money back.
Returns lady was lovely snd was only following company policy. I truly think the company needs to get with the times and provide refunds. I would buy more if they did. Now I'm just trying to use up my credits and not shop again.
Love this shop BUT...
I really find it unfair to the customer the need to pay for returns.
Twice now I've ordered an item that in my opinion fit very small for a normal size xs. I don't normally have so many sizing issues but in saying that now I've paid to return because of this issue twice/ I am forced to accept store credit rather than a refund...
There are a lot of online retailers who will pay for the return shipping label and in addition, offer you extra credit for not taking a refund- I find them much more desirable and trustworthy retailers.
Returned garments but they wont issue refund!!! Scammers!!! dont but from them and they dont issue refunds??? Just list $150.00 unethical company will never buy from them again. !! Why cant they give refund? Other companies do
Questions & Answers
I just ordered for a standard of 20 bussiness days... do they take that long to deliver?
If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!
Please feel welcome to contact us at firstname.lastname@example.org if you have any questions, we can always help!
Love WF xx
what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size
Get an answer from our members and White Fox Boutique representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Activewear, General / Everyday and Swimwear|
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