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White Fox Boutique

White Fox Boutique

4.6 from 587 reviews · View Statistics
See the Best Clothing Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by White Fox Boutique

Reviews

3.0
7 reviews
5
(3)
4
(0)
3
(1)
2
(0)
1
(3)
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Strange Sizing and Bad Customer Service

published

After having a $500 order placed without my knowledge due to a glitch on the White Fox website I was only given store credit as compensation. I then returned all the items and at least 3 weeks later I finally got the store credit. Also, the sizing is really strange - I am always a size 6 (XS) but the clothes on White Fox can at times be huge on me or tiny.

Product Quality
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing Very large
Nikki
Nikki
  • 5 reviews
  • 1 like

Terrible returns process

published

I don't mind whitefox only offering a credit, but it's been over 2 weeks since my return item arrived at their warehouse and I still haven't received the credit. I've missed out on the swimwear sale because of this and customer service won't honour it... I won't be rushing to shop at whitefox again. There's other better brands who are friendlier, faster and have better clothes. Not to mention the standard zip front sweater S/M is HUGE and it's the smallest size available. Their sizing guides are slightly off and the quality isn't great.

Product Quality
2/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very large
Product Appearance Not as advertised

BEST QUALITY AND STYLES!!!

published

The site is so easy to navigate to try and I always what I want and is new that I haven't seen before. The quality is AMAZING and is the absolute best ever I have ever purchased and there is a large variety of styles. And the shipping is great. Can not say a bad thing about this brand

Product Quality
5/5
Shipping
5/5
Sizing Very large
Product Appearance Not as advertised
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The reviewer stated that an incentive was offered for this review

Penelope
PenelopeGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like
  • Verified

Terrible fit on jeans and bad return policy

published

Got a pair of XS jeans and they’re so long and baggy they go up to my neck (I’m 160cm)
The description for the jeans don’t say how long they are and customer service takes days to respond to you.

Return policy will only give you a store credit and will deduct $10 off for shipping.

Not shopping from here again

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Sizing Very large
Product Appearance Not as advertised
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Anna S.
Anna S.Perth, WA

Love my trackies!

published

No issues navigating the site. Plenty of products to choose from however lots of items are already sold out. I bought a matching tracksuit set and absolutely love it. Great quality and looks exactly as shown in the photos. Very happy with my experience.

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Nicole P
Nicole PGreater Melbourne (Outer), VIC

Have always loved the Whitefox style but what makes it even better is having a website that's easy to navigate!

published

The Whitefox website works well and is super easy to navigate, making it pretty simple for anyone buying products from them, even those who are not used to online purchases. The range of products they have is pretty good, and you are able to get a notification for restocks which is great! Products are simple enough to find as they have categories & sub-categories within that, as well as 'search by colour' options. I absolutely love the products I have bought and I have to control myself so that I don't buy everything else I want all at once. I'm in Melbourne, Australia and shipping is super fast which is fab!

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Poor quality

published

Quality is poor and products are way overpriced The hoodie we purchased was bally before it was even washed Customer service was not great and they wouldn’t allow a refund of faulty garment

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very large
Product Appearance Not as advertised

Questions & Answers

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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