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White Fox Boutique

White Fox Boutique

4.5 from 928 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Ana-Marija G.
Ana-Marija G.Sydney, NSW

horrible customer service

published

I ordered an item on the 3rd march, they are an Australian based company and i am yet to receive my items (13.04) or a refund. I have gone back and forth with customer service and all they would tell me is that AUS POST is looking into it and this dragged for over 20 day. I had to keep chasing them up as they never took the initiative to contact me with answers. [Name Removed] the customer service rep that iv been emailing never so much as apologised for the inconvenience and straight out refused any of my requests for a refund or a replacement even though i asked multiple times. It is disgraceful how i was treated as a customer so if youd like to avoid the headache id recommend finding another store

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Dismal Customer Service

published

Order never came, when I enquired weeks later they just refunded my order with no explanation, ( I’m guessing they forgot my order?). no reply to emails, found 1 contact number, no reply to message. Non existent service!

Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Worst fabric ever

published

Purchased main events pants and its the worst fabric ever washed then once following hand wash care instructions and the fabric ripped in multiple places

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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Questions & Answers

shirin s.
shirin s.asked

I would like to make my first order. I am 136 lbs and 5'4 what size should I order my clothes? I wear between 4 & 5 in jeans or size 27.
Shirts/ blouses a size Small. My bra size is 34 DD.

No answers
Sharon C.
Sharon C.asked

I’m looking at the oversized hoodie but unsure what size to get. I’m usually a size 12/14 should I go M/L or L/XL?

2 answers
Chloe L.
Chloe L.

I find that M/L is a great fit, it’s not too big but it gives somewhat of an oversize fit. But if your looking for a bigger jumper that’s more baggy definitely go L/XL

Sharon C.
Sharon C.

Thank you

Kristelle S.
Kristelle S.asked

im a size 6.5 in shoes. Should I get a size 6 or 7 in their heels?

1 answer
White Fox Boutique
Grace G.White Fox BoutiqueSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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