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White Fox Boutique

White Fox Boutique

4.5 from 800 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Chelsea J.
Chelsea J.Sydney, NSW

Horrible quality

published

I spent $120 on a set to only wear it once for then all the stitching to come out. I now have loose strands hanging everywhere and looks like I got it from shein. Quality use to be ok but in the past 6 months eveything I have bought from there is poor quality. Will not buy from white fox again!

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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mel
melGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes

Loungewear, great. Customer service, not so great.

published

I love the loungewear! It's super nice quality and super comfy. Website is easy to navigate.
Edit: Customer service needs improving. My last order took 2 weeks to dispatch. I understand Covid may have been a factor, however, I tried emailing them a week ago and no one responded. It would have been nice to recieve a courtesy email to inform me of the excessive delay.

Product Quality
5/5
Shipping
1/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Black Friday fail

published

Ordered on the 23/11/21 for the Black Friday sale and still have not received my order (nearly a whole month later). Very annoyed I will not be receiving my swimsuit before going away on holiday.

Incentivised Review No
Return Claim MadeNo
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Great quality, terrible customer service.

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Trackies

published

Bought XS sweat pants, I am quite a small person but the cuffs on ankles were so tight and uncomfortable.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly small
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Jada
Jada Greater Melbourne (Metropolitan), VIC
  • Verified

Low quality activewear

published

I bought white bike shorts which are completely see through and ride up while running. Disappointing quality from such a big brand

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
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Bella
BellaPerth, WA

Slightly annoyed

published

I had received an email at 8:51am 25/06/2021 in regards to 40% off and as I was purchasing at 9:04 it changed to 30% off. Slightly misleading.

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Beautiful but broke within minutes of arrival

published

One of the straps broke on the “Stay Young” bustier top (Tan colour) within 2 minutes of wearing it, I had to stressfully sew it back on myself before I had to go out. It is very stunning but disappointed in the quality.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
TanyaKane
TanyaKaneGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Bad quality

published

The first pair of workout tights I ordered from white fox had a stain on either leg that did not wash out, yes they gave me a refund but the pants were sold out so I couldn't get a replacement pair. Next pair was a pair of tracksuit pants that arrived with a whole in. Thirdly I have another pair of workout pants with coloured stripes down the side that have already strayed to crack after only wearing 3 times. Awful quality for the price you pay!

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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