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White Fox Boutique
- 2 reviews
- 4 likes
Loungewear, great. Customer service, not so great.
I love the loungewear! It's super nice quality and super comfy. Website is easy to navigate.
Edit: Customer service needs improving. My last order took 2 weeks to dispatch. I understand Covid may have been a factor, however, I tried emailing them a week ago and no one responded. It would have been nice to recieve a courtesy email to inform me of the excessive delay.
The reviewer stated that an incentive was offered for this review
Slightly annoyed
I had received an email at 8:51am 25/06/2021 in regards to 40% off and as I was purchasing at 9:04 it changed to 30% off. Slightly misleading.
The reviewer stated that an incentive was offered for this review
Beautiful but broke within minutes of arrival
One of the straps broke on the “Stay Young” bustier top (Tan colour) within 2 minutes of wearing it, I had to stressfully sew it back on myself before I had to go out. It is very stunning but disappointed in the quality.
- 3 reviews
- 2 likes
Bad quality
The first pair of workout tights I ordered from white fox had a stain on either leg that did not wash out, yes they gave me a refund but the pants were sold out so I couldn't get a replacement pair. Next pair was a pair of tracksuit pants that arrived with a whole in. Thirdly I have another pair of workout pants with coloured stripes down the side that have already strayed to crack after only wearing 3 times. Awful quality for the price you pay!
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Questions & Answers
I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx
Hi Ava!
As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!...
Read more https://whitefoxboutique.com.au/pages/shipping You will receive a tracking email once your order has been dispatched. Please feel welcome to contact our Customer Service team if you have any questions!
I just ordered for a standard of 20 bussiness days... do they take that long to deliver?
Hi Beth!
If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way! ...
Read more Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help! Love WF xx
what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size
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Details
| Category | Online Shops and Clothing Shops & Brands |
|---|---|
| Offers Free Standard Shipping | Yes |
| Free Standard Shipping Minimum Order Amount | $100.00 |
| Mens / Womens Clothing | Womens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | AfterPay |
| Clothing Type | Activewear, General / Everyday and Swimwear |
Extra Information
White Fox Boutique is a ProductReview.com.au Awards Winner for 2022
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