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White Fox Boutique
Wouldn't recommend. Bad return policy and jeans.
Found it all easy to navigate however they do not do refunds!!! Ordered jeans and they were just not what they looked like online. Returning products for store credit takes months and is such a hassle. They keep changing their policy from 7 days to 14, what else? Also, you have to pay for shipping to make a return and then again to get a new product. Absolute joke.
Order cancellation
Amazing and consistent communication for a cancellation of an order.
Thank you for your help and assisting me with a smooth process.
Absolute JOKE OF A COMPANY
Took over two weeks to process a refund due to an item being faulty. Was super rude on the chat, lied about the returns process telling me that it should have taken 4 days to return but it took almost 10. Then accused me of wearing an item that I didn't even wear, that still had tags.
Too hard to get into contact with, quality is crap. Do not buy from this store.
Questions & Answers
I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx
Hi Ava!
As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!...
Read more https://whitefoxboutique.com.au/pages/shipping You will receive a tracking email once your order has been dispatched. Please feel welcome to contact our Customer Service team if you have any questions!I just ordered for a standard of 20 bussiness days... do they take that long to deliver?
Hi Beth!
If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way! ...
Read more Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help! Love WF xxwhat other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size
Get an answer from our members and White Fox Boutique representatives
Details
Category | Online Shops and Clothing Shops & Brands |
---|---|
Offers Free Standard Shipping | Yes |
Free Standard Shipping Minimum Order Amount | $100.00 |
Mens / Womens Clothing | Womens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | AfterPay |
Clothing Type | Activewear, General / Everyday and Swimwear |
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