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White Fox Boutique

White Fox Boutique

4.5 from 797 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.2
30 reviews
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Mary Ball
Mary BallSouth East Queensland, QLD

Terrible company due to the lack of customer service. DO NOT SHOP HERE

published

I ordered some pants (jeans) from last month, they delivered the order to the wrong address then the order got sent to a local post office. I went to get it and they said I didn’t have enough prove tht it was mine. They told me the order will be shipped to the sender. I tried contacting their customer service team through emails, Instagram messages but not a single respond. It’s been a weeks almost a month without a respond from them. I don’t know if I need to go their headquarters and ask for a refund because at this point I don’t those jeans anymore. I am appalled by the lack of customer service. Will not be shopping here ever again

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Liana
LianaSydney, NSW

Slow and unresponsive

published

The products are ok quality, I bought sweatshirts. The process of returning them too over 2 months and multiple emails from my end to chase them up. They always deducted 19.95 from my order to cover the shipping. It was one jumper, seems very expensive!! Needless to say they do not refund so now I am forced to spend more money to use my credit. Won’t ever be buying from them against

Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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olivia
oliviaGreater Melbourne (Metropolitan), VIC

4 out of 5 stars

published

I have had good and bad experiences with White Fox but they seem to be very accepting with complaints and inquires. I have received several things from white fox ranging from jumpers and tops to pants. I love their jumpers and they are an item I can not live without. The quality is amazing and something I was really looking for. Overall they are able to meet any inquires they receive and are more than happy to help when you need it.

Product Quality
4/5
Shipping
3/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Best quality clothes!!!!

published

I have bought from white fox so many times! each time I have been amazed by the quality of the clothes I have received. The same day delivery option saved my life many times when I needed an outfit asap. I now only shop here online as I know I can trust the service and product I will be receiving.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Wanted it for ages and didn't disappoint!

published

The quality is incredible! I got the sarahs day x wf milkshake coloured shorts and cropped sweater. Not only are they a really cute set, but they fit perfectly!

Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

AMAZING QUALITY!! Can't wait to show it off!

published

Amazing material and quality, looks exactly as advertised, true to size, app was easy to navigate and use, can't wait to show off my new fit!

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Favorite shop for leisure and active wear

published

Active wear, in particular the seemless range is an amazing fit & quality. White fox is my go to for all things comfy and cute.

Product Quality
5/5
Shipping
4/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Chez
Chez South East Queensland, QLD

Great fun fashion Returns not keeping up with the market

published

Beautiful fun clothing! Love it ! Great brand! However if it doesn't fit or not a good style for my body type and I return an item, I am only given a credit. No refund available even if in brand new condition and returned straight away. No other online merchant does this. I've had to return things three times now it's very frustrating, I would have preferred my money back.
Returns lady was lovely snd was only following company policy. I truly think the company needs to get with the times and provide refunds. I would buy more if they did. Now I'm just trying to use up my credits and not shop again.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Tyla D.
Tyla D.Sydney Surrounds, NSW

Absolutely amazing

published

Navigating through the site is very easy. I’m in love with all the products especially the lounge wear!! The quality is to die for

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Brooke
Brooke Illawarra, NSW

So soft and comfy!

published

- the online store is very clear and easy to navigate
- Whitefox is my number one go to online online boutique

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

I love it!! Can’t live without it

published

Was so easy to navigate and find what I was looking for online. There’s such a wide range of different styles of clothing which i love and clothes are so comfortable. The quality of the clothing is amazing!!

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

This is perfect!!!

published

Shipping is so fast the quality is amazing and there’s never a time I’ve bought from white fox and was disappointed it’s always perfect!!

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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  • Verified

This is everything !!

published

I’m obsessed with the brand and all the product available. Quality is spot on. Couldn’t recommend it highly enough, amazing.

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Eryn H.
Eryn H.Greater Melbourne (Inner), VIC

Amazing service team and products

published

the team are amazing lovely and helpful, the quality of the items are amazing warm and comfy couldn’t recommend more :)

Product Quality
5/5
Shipping
4/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

  • Verified

Shipping, Quality, Sizing, Service

published

Fastest shipping I’ve ever gotten! My new favourite store to shop from, most gorgeous clothes and sizing is perfect. Love love love

Product Quality
5/5
Shipping
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Page 1 of 2

Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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