1 photo
White Fox Boutique

White Fox Boutique

4.5 from 801 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by White Fox Boutique

Reviews

4.4
28 reviews
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Mary Ball
Mary BallSouth East Queensland, QLD

Terrible company due to the lack of customer service. DO NOT SHOP HERE

published

I ordered some pants (jeans) from last month, they delivered the order to the wrong address then the order got sent to a local post office. I went to get it and they said I didn’t have enough prove tht it was mine. They told me the order will be shipped to the sender. I tried contacting their customer service team through emails, Instagram messages but not a single respond. It’s been a weeks almost a month without a respond from them. I don’t know if I need to go their headquarters and ask for a refund because at this point I don’t those jeans anymore. I am appalled by the lack of customer service. Will not be shopping here ever again

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Liana
LianaSydney, NSW

Slow and unresponsive

published

The products are ok quality, I bought sweatshirts. The process of returning them too over 2 months and multiple emails from my end to chase them up. They always deducted 19.95 from my order to cover the shipping. It was one jumper, seems very expensive!! Needless to say they do not refund so now I am forced to spend more money to use my credit. Won’t ever be buying from them against

Product Quality
2/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Rach.k
Rach.kGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Worst quality hoodie for price

published

I love white fox and have a heap of their clothes but this would have to be the worst hoodie I have bought from them! Has anyone else had an issue with this material?
I have only worn it 5 times and handwashed it 2 times as per the instructions and the pilling is ridiculous. I emailed them about it and was basically fobbed off, stating it was my fault for overwear. Yet I didn't realise 'overwear' was from 5 times use and only around the house. I would be interested to know if anyone else has experienced this pilling from their same jumper. Thanks

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +1Thumbnail
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Disappointed AF
Disappointed AFGreater Melbourne (Metropolitan), VIC

rip off!

published

Faulty product with no offer of replacement or refund or credit. Customer ‘service’ don’t care or have time for complaints. Extremely disappointed and sick of excuses. Massive rip off. Cheap Chinese made clothes with massive price tag

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
White Fox Boutique
Grace G.White Fox Boutique
Similar opinion? Write a review on ProductReview.com.au!
Clothing Shops & Brands

Find out how White Fox Boutique compares to other Clothing Shops & Brands

Know better, choose better.

Compare all

Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.