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White Fox Boutique

White Fox Boutique

4.5 from 929 reviews · View Statistics
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Reviews

1.3
12 reviews
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Mei
Mei
  • 4 reviews
  • 1 like

Poor quality

published

Poor quality clothing (worse than eBay - trust me!), big flag when refunds are not part of the policy, surprisingly only credit notes - so be careful! The clothes was
Literally extremely thin and looked so cheap!

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
White Fox Boutique
Grace G.White Fox BoutiqueSend a private message
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crystal k.
crystal k.Sydney, NSW
  • 2 reviews
  • Verified

Worst customer service.

published

Pretends not to receive your returns so they don’t have to refund you. Make sure you take a photo of the receipt if you make a return as they scam anyone that doesn’t. It’s happened to many people

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
White Fox Boutique
Grace G.White Fox BoutiqueSend a private message
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Really doo doo

published
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Chaz’ Mum
Chaz’ MumSydney, NSW
  • 3 reviews

One star is way too many. DO NOT BUY FROM HERE

published

DO NOT BUY FROM HERE. They will not refund your money even though goods have been sent back. Our only hope is Paypal will sort it.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
Similar opinion? Write a review on ProductReview.com.au!
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Tori
Tori
  • 2 reviews
  • 1 like

Thieves

published
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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Chez
Chez South East Queensland, QLD

Great fun fashion Returns not keeping up with the market

published

Beautiful fun clothing! Love it ! Great brand! However if it doesn't fit or not a good style for my body type and I return an item, I am only given a credit. No refund available even if in brand new condition and returned straight away. No other online merchant does this. I've had to return things three times now it's very frustrating, I would have preferred my money back.
Returns lady was lovely snd was only following company policy. I truly think the company needs to get with the times and provide refunds. I would buy more if they did. Now I'm just trying to use up my credits and not shop again.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
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Maddy
MaddyGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Worst customer service ever!!!

published

Do not shop here. Their customer service is an absolute joke. I was promised that my return would be processed within seven days it has now been over a week and the item I wanted is sold out. I asked the team if they could please put this item aside since they’re experiencing delays with processing their returns but they couldn’t even do that for me. To top it off this company won’t even give you your money back they will only give you a store credit which is such a joke considering they sell out of the item you were wanting. And also they do not respond to emails especially when you are not happy.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Genie G.
Genie G.Greater Melbourne (Inner), VIC

I would give 0 stars if I could. Do not buy from them

published

Do not order from White Fox Boutique. Terrible quality and customer service. I ordered a dress that was the length of a top. It was extremely misleading and they would not agree to a refund. Instead I had to pay for my shipping to send it back and they sent a credit note back. Customer service was not helpful at all. Seems like they don’t care and don’t even have quality control. Spend your money elsewhere. Would not recommend.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Similar opinion? Write a review on ProductReview.com.au!
Jo RADISIC
Jo RADISICGreater Melbourne (Metropolitan), VIC

scammers

published

Returned garments but they wont issue refund!!! Scammers!!! dont but from them and they dont issue refunds??? Just list $150.00 unethical company will never buy from them again. !! Why cant they give refund? Other companies do

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Grace
GraceHunter Region, NSW

Horrible customer service. Item was overpriced and shrunk after one wash.

published

I will not be shopping with the boutique again. The item I purchased shrunk in the wash and is not unwearable. This is unacceptable. I paid $65 for the item

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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Ferres W.
Ferres W.
  • 2 reviews

sales items are all can't be returned or exchanged

published

be careful of the sales items on this website
I got one piece dress $80 still not cheap with 10% off only then they don't allow me to exchange and asking me to pay postage to let it be shipped back .
terrible service and no one can talk to without waiting for email

Product Quality
1/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
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Questions & Answers

shirin s.
shirin s.asked

I would like to make my first order. I am 136 lbs and 5'4 what size should I order my clothes? I wear between 4 & 5 in jeans or size 27.
Shirts/ blouses a size Small. My bra size is 34 DD.

No answers
Sharon C.
Sharon C.asked

I’m looking at the oversized hoodie but unsure what size to get. I’m usually a size 12/14 should I go M/L or L/XL?

2 answers
Chloe L.
Chloe L.

I find that M/L is a great fit, it’s not too big but it gives somewhat of an oversize fit. But if your looking for a bigger jumper that’s more baggy definitely go L/XL

Sharon C.
Sharon C.

Thank you

Kristelle S.
Kristelle S.asked

im a size 6.5 in shoes. Should I get a size 6 or 7 in their heels?

1 answer
White Fox Boutique
Grace G.White Fox BoutiqueSend a private message
See all White Fox Boutique questions

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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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