Poor quality clothing (worse than eBay - trust me!), big flag when refunds are not part of the policy, surprisingly only credit notes - so be careful! The clothes was
Literally extremely thin and looked so cheap!
Worst customer service.
Pretends not to receive your returns so they don’t have to refund you. Make sure you take a photo of the receipt if you make a return as they scam anyone that doesn’t. It’s happened to many people
Really doo doo
I was so keen to buy from this store considering I had seen it all over instagram, only for me to try on my clothing and the sizing be EXTREMELY inconsistent with me being an XS in one product and Medium in another?. Quality was disappointing as hell, like worse than your typical SheIn or extreme budget website. Refunds that charge you and terrible policy with you not being able to receive a full product refund on a store credit that EXPIRES???. Customer Service didn't even sort my case out until 2 months after my initial email, after I had sen...t several over the months. I work in retail so I'm usually a very forgiving person when it comes to clothing brands, but god was this experience is awful. Tell me if any of you want my $47 store credit because I certainly don't xx
One star is way too many. DO NOT BUY FROM HERE
DO NOT BUY FROM HERE. They will not refund your money even though goods have been sent back. Our only hope is Paypal will sort it.
So I ordered one of their red mini dresses for my birthday nearly a month ago. It came and it was way too small (said on the sizing chart it would fit a medium (size 10)) and was not even close.
I returned it within a couple of days in perfect condition and they have had my return sitting in their warehouse for 2 whole weeks. I have emailed them twice asking if they could please give me my store credit as they originally said I would receive a confirmation email within 3-4 business days of receiving the return which I have not. It’s been two w...
Great fun fashion Returns not keeping up with the market
Beautiful fun clothing! Love it ! Great brand! However if it doesn't fit or not a good style for my body type and I return an item, I am only given a credit. No refund available even if in brand new condition and returned straight away. No other online merchant does this. I've had to return things three times now it's very frustrating, I would have preferred my money back.
Returns lady was lovely snd was only following company policy. I truly think the company needs to get with the times and provide refunds. I would buy more if they did. Now I'm just trying to use up my credits and not shop again.
Worst customer service ever!!!
Do not shop here. Their customer service is an absolute joke. I was promised that my return would be processed within seven days it has now been over a week and the item I wanted is sold out. I asked the team if they could please put this item aside since they’re experiencing delays with processing their returns but they couldn’t even do that for me. To top it off this company won’t even give you your money back they will only give you a store credit which is such a joke considering they sell out of the item you were wanting. And also they do not respond to emails especially when you are not happy.
I would give 0 stars if I could. Do not buy from them
Do not order from White Fox Boutique. Terrible quality and customer service. I ordered a dress that was the length of a top. It was extremely misleading and they would not agree to a refund. Instead I had to pay for my shipping to send it back and they sent a credit note back. Customer service was not helpful at all. Seems like they don’t care and don’t even have quality control. Spend your money elsewhere. Would not recommend.
Returned garments but they wont issue refund!!! Scammers!!! dont but from them and they dont issue refunds??? Just list $150.00 unethical company will never buy from them again. !! Why cant they give refund? Other companies do
Horrible customer service. Item was overpriced and shrunk after one wash.
I will not be shopping with the boutique again. The item I purchased shrunk in the wash and is not unwearable. This is unacceptable. I paid $65 for the item
sales items are all can't be returned or exchanged
be careful of the sales items on this website
I got one piece dress $80 still not cheap with 10% off only then they don't allow me to exchange and asking me to pay postage to let it be shipped back .
terrible service and no one can talk to without waiting for email
Questions & Answers
I would like to make my first order. I am 136 lbs and 5'4 what size should I order my clothes? I wear between 4 & 5 in jeans or size 27.
Shirts/ blouses a size Small. My bra size is 34 DD.
I’m looking at the oversized hoodie but unsure what size to get. I’m usually a size 12/14 should I go M/L or L/XL?
im a size 6.5 in shoes. Should I get a size 6 or 7 in their heels?
We recommend going for the size 7 as the shoes do run slightly smaller and to give yourself a bit of room. ...Warm Regards, White Fox Team x
Get an answer from our members and White Fox Boutique representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Activewear, General / Everyday and Swimwear|
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