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White Fox Boutique

White Fox Boutique

4.5 from 928 reviews · View Statistics
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Reviews

1.3
18 reviews
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Strange Sizing and Bad Customer Service

published

After having a $500 order placed without my knowledge due to a glitch on the White Fox website I was only given store credit as compensation. I then returned all the items and at least 3 weeks later I finally got the store credit. Also, the sizing is really strange - I am always a size 6 (XS) but the clothes on White Fox can at times be huge on me or tiny.

Product Quality
3/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing Very large
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Chez
Chez South East Queensland, QLD

Great fun fashion Returns not keeping up with the market

published

Beautiful fun clothing! Love it ! Great brand! However if it doesn't fit or not a good style for my body type and I return an item, I am only given a credit. No refund available even if in brand new condition and returned straight away. No other online merchant does this. I've had to return things three times now it's very frustrating, I would have preferred my money back.
Returns lady was lovely snd was only following company policy. I truly think the company needs to get with the times and provide refunds. I would buy more if they did. Now I'm just trying to use up my credits and not shop again.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
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Questions & Answers

shirin s.
shirin s.asked

I would like to make my first order. I am 136 lbs and 5'4 what size should I order my clothes? I wear between 4 & 5 in jeans or size 27.
Shirts/ blouses a size Small. My bra size is 34 DD.

No answers
Sharon C.
Sharon C.asked

I’m looking at the oversized hoodie but unsure what size to get. I’m usually a size 12/14 should I go M/L or L/XL?

2 answers
Chloe L.
Chloe L.

I find that M/L is a great fit, it’s not too big but it gives somewhat of an oversize fit. But if your looking for a bigger jumper that’s more baggy definitely go L/XL

Sharon C.
Sharon C.

Thank you

Kristelle S.
Kristelle S.asked

im a size 6.5 in shoes. Should I get a size 6 or 7 in their heels?

1 answer
White Fox Boutique
Grace G.White Fox BoutiqueSend a private message
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Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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