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White Fox Boutique

White Fox Boutique

4.7 from 755 reviews · View Statistics
See the Best Clothing Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

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Asya
AsyaPeel, WA

I like it

published

The website is a nice aesthetic and I found what I needed, quicky - easy. My products have not even been shipped yet so a little sad about that but hopefully they arrive by next week ;(. Once again the products have not arrived so I cannot comment on quality of products.

Product Quality
4/5
Shipping
3/5
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The reviewer stated that an incentive was offered for this review

Love it

published

Easy to navigate website, really good categories. Amazing range of products, could improve the size range. Amazing quality of products. Would be even better if they could include a customer review section

Product Quality
5/5
Shipping
4/5
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The reviewer stated that an incentive was offered for this review

Trendy shopping site

published

White fox always has the best and trendiest clothes my favourite things to purchase is the loungewear as they always make the coolest styles!

Product Quality
5/5
Shipping
3/5
Ally
AllyCentral Queensland, QLD
  • 2 reviews
  • 1 like

Rip offs and terrible quality

published

I received two items that were faulty and I emailed immediately and sent photos. Customer service responded and said they will promptly refund me as this is not there standards so i sent back to the warehouse and they started ignoring my emails and sending generic messages and they owe me over $100 for faulty items

Product Quality
1/5
Shipping
1/5
White Fox Boutique
Grace G.White Fox Boutique
Ally
Ally

This went on for 2 months, the items have not been refunded, nothing has been sent back to me and both items were sent to me EXACTLY how they were returned

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Beachman
BeachmanSouth East Queensland, QLD
  • 13 reviews
  • 12 likes
  • Verified

Refused to refund on faulty item

published

I bought my daughter bought a skirt with a matching top online. When the items arrived, the skirt had missing parts which rendered it unwearable. It was returned through the online portal after requesting the return address numerous times which the seller attempted to avoid disclosing. When the goods were returned they refused a refund on the basis that my daughter should have read the "frequently asked questions."
These operators are obviously are attempting to delay, frustrate and avoid refunding the cost of the faulty item which is unethical and illegal. My daughter is lodging a complaint with Fair Trading.

Product Quality
1/5
Incentivised Review No
White Fox Boutique
Grace G.White Fox Boutique
Beachman
Beachman

As the item is obviously faulty, please issue a refund to avoid legal action. Avoid using tactics to avoid issuing a refund as they won’t work with us, but probably work with gullible people.

Absolutely love but sizing is a little hard to follow

published

I’m giving you a 4 out of 5 because the quality is always the best and will last forever! Although I find the sizing difficult. Models are always wearing a size XS which I look to be the same fit but I’m really a M when purchasing your products. Overall I absolutely LOVE!

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Brittany
BrittanyMetropolitan Adelaide, SA
  • 2 reviews
  • Verified

Love the emails alerting me of a sale! Always easy to use the website and clothes are great quality.

published

I regularly look through white fox for items I want. I then wait for an email about a potential sale so I can get the clothes I love that usually aren’t in my budget.

Product Quality
4/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Lauren Hannan
Lauren HannanSouth East Queensland, QLD

Easy navigation around website.

published

I am very satisfied with the layout of the website as it is very easy to navigate and use. The website is also very aesthetically pleasing and provides a great amount of photos for each clothing piece.

Product Quality
4/5
Shipping
4/5
Kaz
Kaz
  • 13 reviews
  • 17 likes

White Fox emails

published

Once you start ordering, emails calling you ‘babe’ and ‘honey’ etc come thick and fast. Very disrespectful and unprofessional way to address older shoppers footing the bill for their childrens purchases!

Incentivised Review No
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SummerD
SummerDPerth, WA

Not size inclusive

published

I love the clothing at White Fox and have tried to order from them quite a few times now, but every time I’ve ordered I’ve had to return the clothes because they only seem to be made for one type of body regardless of what size you get. I’m typically a size 8-10 but on the curvier side with larger hips, bum and boobs and none of the dresses or skirts have covered my bum or been able to zip/button around my hips even when I’ve tried a size M or L - the returns also take longer than most stores to be processed so it’s a bit discouraging wanting to bother to reorder. There are so many clothes I’d love to wear from this store, but unfortunately it just isn’t made practical.

Incentivised Review No
Sizing Very small

SUPER CUTE

published

Bustiers are my fave thing to buy right now! They are perfect! The app is super easy to navigate. One thing that didn't work was Afterpay. Wouldn't allow me to log in to it at all which took away some convenience.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Ebony
EbonyVictoria

Always Good Quality

published

The website I find easy to use and not having to worry about quality or what actually might turn up in the mail. Good price for good products.

Product Quality
4/5
Shipping
4/5
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The reviewer stated that an incentive was offered for this review

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Vanesa
VanesaGreater Melbourne (Outer), VIC
  • 2 reviews

Absolutely worst company to deal with in 2021

published
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Maggie
MaggieIllawarra, NSW

Ideal staple piece !!

published

Sarah’s days seamless range is the most comfortable activewear I’ve ever owned. I purchased the coffee date set in the colour sand (bike shorts and crop), the colour is very similar to my skin tone but still so cute. The material is perfect for all workouts and has so much give, Stays in one place and looks amazing.
I have since bought the set in black and it’s safe to say I’m obsessed. My only issue is that the material begins to stretch slightly with wear but after a wash it returns back to the original size, just like a pair of jeans.

Product Quality
4/5
Shipping
5/5
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Great quality! Just a little big to size

published

I recently bought the Sarah’s Date coffee date collection, (tights, and sport bra). As always I followed the size guide. Was a little disappointed when I got my products because they are a bit bigger than I thought they’d be. So if you buy Sarah’s day I suggest going a size down!

Product Quality
4/5
Shipping
3/5
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Page 1 of 5

Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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