Reviewer Photos & Videos
I like it
The website is a nice aesthetic and I found what I needed, quicky - easy. My products have not even been shipped yet so a little sad about that but hopefully they arrive by next week ;(. Once again the products have not arrived so I cannot comment on quality of products.
Easy to navigate website, really good categories. Amazing range of products, could improve the size range. Amazing quality of products. Would be even better if they could include a customer review section
Trendy shopping site
White fox always has the best and trendiest clothes my favourite things to purchase is the loungewear as they always make the coolest styles!
Rip offs and terrible quality
I received two items that were faulty and I emailed immediately and sent photos. Customer service responded and said they will promptly refund me as this is not there standards so i sent back to the warehouse and they started ignoring my emails and sending generic messages and they owe me over $100 for faulty items
Refused to refund on faulty item
I bought my daughter bought a skirt with a matching top online. When the items arrived, the skirt had missing parts which rendered it unwearable. It was returned through the online portal after requesting the return address numerous times which the seller attempted to avoid disclosing. When the goods were returned they refused a refund on the basis that my daughter should have read the "frequently asked questions."
These operators are obviously are attempting to delay, frustrate and avoid refunding the cost of the faulty item which is unethical and illegal. My daughter is lodging a complaint with Fair Trading.
Absolutely love but sizing is a little hard to follow
I’m giving you a 4 out of 5 because the quality is always the best and will last forever! Although I find the sizing difficult. Models are always wearing a size XS which I look to be the same fit but I’m really a M when purchasing your products. Overall I absolutely LOVE!
Love the emails alerting me of a sale! Always easy to use the website and clothes are great quality.
I regularly look through white fox for items I want. I then wait for an email about a potential sale so I can get the clothes I love that usually aren’t in my budget.
Easy navigation around website.
I am very satisfied with the layout of the website as it is very easy to navigate and use. The website is also very aesthetically pleasing and provides a great amount of photos for each clothing piece.
White Fox emails
Once you start ordering, emails calling you ‘babe’ and ‘honey’ etc come thick and fast. Very disrespectful and unprofessional way to address older shoppers footing the bill for their childrens purchases!
Not size inclusive
I love the clothing at White Fox and have tried to order from them quite a few times now, but every time I’ve ordered I’ve had to return the clothes because they only seem to be made for one type of body regardless of what size you get. I’m typically a size 8-10 but on the curvier side with larger hips, bum and boobs and none of the dresses or skirts have covered my bum or been able to zip/button around my hips even when I’ve tried a size M or L - the returns also take longer than most stores to be processed so it’s a bit discouraging wanting to bother to reorder. There are so many clothes I’d love to wear from this store, but unfortunately it just isn’t made practical.
Bustiers are my fave thing to buy right now! They are perfect! The app is super easy to navigate. One thing that didn't work was Afterpay. Wouldn't allow me to log in to it at all which took away some convenience.
Always Good Quality
The website I find easy to use and not having to worry about quality or what actually might turn up in the mail. Good price for good products.
Absolutely worst company to deal with in 2021
The most incompetent and frustrating company to deal with.
I purchased over $300 worth of products from them.
Had to return some because they didn’t fit. Instead of a refund they give store credit which is fine. But it takes them 20 DAYS to given you the store credit from when they receive the product!
And worst of all they don’t provide a receipt when you ask for one nor can you get one my from your online account.
They are happy to deduct $9.95 for return shipping from my original payment but refuse to give me a receipt!
So I’ve paid for...
Ideal staple piece !!
Sarah’s days seamless range is the most comfortable activewear I’ve ever owned. I purchased the coffee date set in the colour sand (bike shorts and crop), the colour is very similar to my skin tone but still so cute. The material is perfect for all workouts and has so much give, Stays in one place and looks amazing.
I have since bought the set in black and it’s safe to say I’m obsessed. My only issue is that the material begins to stretch slightly with wear but after a wash it returns back to the original size, just like a pair of jeans.
Great quality! Just a little big to size
I recently bought the Sarah’s Date coffee date collection, (tights, and sport bra). As always I followed the size guide. Was a little disappointed when I got my products because they are a bit bigger than I thought they’d be. So if you buy Sarah’s day I suggest going a size down!
Questions & Answers
I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx
As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!
You will receive a tracking email once your order has been dispatched.
Please feel welcome to contact our Customer Service team if you have any questions!
I just ordered for a standard of 20 bussiness days... do they take that long to deliver?
If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!
Please feel welcome to contact us at firstname.lastname@example.org if you have any questions, we can always help!
Love WF xx
what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size
Get an answer from our members and White Fox Boutique representatives
|Category||Online Shops and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||$100.00|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Activewear, General / Everyday and Swimwear|
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