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White Fox Boutique

White Fox Boutique

4.5 from 803 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.1
46 reviews
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Still waiting for my refund

published

Its been over a month since i have returned items to whitefox and i still have not received my money back. Bought tops that were poorly and cheaply made. The models pose a certain way to make things look good but in reality they dont look good.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
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Alicia H.
Alicia H.Perth, WA

My order was delivered so quickly!

published

I bought a dress and an oversized shirt, and while sadly the oversized tee was a little *too* oversized for me, I could tell it was good quality, but the dress fit me perfectly! Everything was delivered within 3 days, and I’ll definitely be ordering again!

Product Quality
4/5
Shipping
5/5
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

RCG
RCG
  • 2 reviews

Terrible service

published

Returned items per instructions and been waiting 20 days for my refund/credit . Items were for my daughter’s birthday and currently $130 out of pocket plus return postage. Emailed after 10 days and responded but was told if emailed again would be pushed to bottom of queue . Very poor

Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
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Asya
AsyaPeel, WA

I like it

published

The website is a nice aesthetic and I found what I needed, quicky - easy. My products have not even been shipped yet so a little sad about that but hopefully they arrive by next week ;(. Once again the products have not arrived so I cannot comment on quality of products.

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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SUPER CUTE

published

Bustiers are my fave thing to buy right now! They are perfect! The app is super easy to navigate. One thing that didn't work was Afterpay. Wouldn't allow me to log in to it at all which took away some convenience.

Product Quality
5/5
Shipping
5/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Great quality! Just a little big to size

published

I recently bought the Sarah’s Date coffee date collection, (tights, and sport bra). As always I followed the size guide. Was a little disappointed when I got my products because they are a bit bigger than I thought they’d be. So if you buy Sarah’s day I suggest going a size down!

Product Quality
4/5
Shipping
3/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Worst fabric ever

published

Purchased main events pants and its the worst fabric ever washed then once following hand wash care instructions and the fabric ripped in multiple places

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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so happy they’ve brought in xxs WFA X SD legggings

published

white fox have always offered the best quality clothing and so stylish and in trend. i especially live the collaborations with sarah’s day ! I have been previously upset with them only offering size xs and larger in the SD leggings however they brought out one pair of leggings that are xxs and finally fit!! thankyou for allocating to the short legged gals ! i will definitely buy more leggings if they continue to offer xxs

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
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BCc
BCcGreater Melbourne (Inner), VIC
  • Verified

Not good quality

published

Not satisfied with quality. I requested a return and found out, they only give a credit not Refund!!!!!!! To process a credit, receiving an email say that please allow up to 14 business days!!!! Omg! Terrible customer service. Will never order from them again.

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
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So perfect!! Loved it all!!

published

Super easy to navigate the store and find all the items I was needing, the quality was amazing, very satisfied!!

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Favourite atm

published

The bike shorts fit so well around my waist and don’t fall down at all but they’re a little tight around my thighs

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

emma
emmaSydney, NSW

LOve it

published

The quality of all my clothes is good apart from one of the trackies had a small miss function on the tie up part near the waist band. Overall the clothes are very comfortable and the shipment is extremely fast.

Product Quality
4/5
Shipping
5/5
Sizing Slightly large
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

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Meghan
Meghan
  • 2 reviews

Disappointed

published

I had ordered this dress a year or so ago and was excited to see what I thought was the same dress back in stock. Unfortunately they have changed to a really cheap material and i was so disappointed. I can’t even get my money back as it’s only store credit.

Product Quality
1/5
Shipping
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
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JEM
JEMGreater Melbourne (Metropolitan), VIC
  • 14 reviews
  • 4 likes
  • Verified

Horrible quality

published

I don’t even know where to begin but I think pictures speak louder than words. This is my first and last order with White Fox as they clearly don’t care about their customers or the quality they are sending out. You are better off shopping at Princess Polly- they have immaculate quality.

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Product Quality
1/5
Shipping
3/5
Incentivised Review No
Sizing Slightly large
Product Appearance Not as advertised
White Fox Boutique
Grace G.White Fox Boutique
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Mey
MeyGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Very bad customer service and quality the product is not that good & expensive!

published

Very bad customer experience with this woman call [Name Removed]!! I ordered a crop top etc which came to me dirty and had a foul smell of body odour.
When I initially made a complaint they were not helpful at all and constantly dragged out resolving the matter.
After finally coming to the conclusion that this was their mistake, in the end i need to cover the costs in returning the item through post.
Very unprofessional in the way they conducted business & also size chart is not accurate at all.

Product Quality
2/5
Shipping
2/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance Not as advertised
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Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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