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White Fox Boutique

White Fox Boutique

4.7 from 752 reviews · View Statistics
See the Best Clothing Shops & Brands in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by White Fox Boutique

Reviews

4.4
28 reviews
5
(24)
4
(0)
3
(0)
2
(0)
1
(4)
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Reviewer Photos & Videos

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Ally
AllyCentral Queensland, QLD
  • 2 reviews
  • 1 like

Rip offs and terrible quality

published

I received two items that were faulty and I emailed immediately and sent photos. Customer service responded and said they will promptly refund me as this is not there standards so i sent back to the warehouse and they started ignoring my emails and sending generic messages and they owe me over $100 for faulty items

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
White Fox Boutique
Grace G.White Fox Boutique
Ally
Ally

This went on for 2 months, the items have not been refunded, nothing has been sent back to me and both items were sent to me EXACTLY how they were returned

D Georgia
D GeorgiaQueensland
  • 2 reviews

Poor customer service/ clothing quality

published
  • Thumbnail
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Rach.k
Rach.kGreater Melbourne (Inner), VIC
  • 2 reviews
  • 2 likes

Worst quality hoodie for price

published

I love white fox and have a heap of their clothes but this would have to be the worst hoodie I have bought from them! Has anyone else had an issue with this material?
I have only worn it 5 times and handwashed it 2 times as per the instructions and the pilling is ridiculous. I emailed them about it and was basically fobbed off, stating it was my fault for overwear. Yet I didn't realise 'overwear' was from 5 times use and only around the house. I would be interested to know if anyone else has experienced this pilling from their same jumper. Thanks

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Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Disappointed AF
Disappointed AFGreater Melbourne (Metropolitan), VIC

rip off!

published

Faulty product with no offer of replacement or refund or credit. Customer ‘service’ don’t care or have time for complaints. Extremely disappointed and sick of excuses. Massive rip off. Cheap Chinese made clothes with massive price tag

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
White Fox Boutique
Grace G.White Fox Boutique
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Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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