WhiteStar Group

WhiteStar Group

 Verifiedwhitestar.com.au
WhiteStar Group
5.0

370 reviews

PositivevsNegative
100% · 3691 · 0%

Reviews

370 reviews
Lisa du Toit
Lisa du ToitGreater Melbourne (Inner), VIC2 posts
  Verified Property Sales
Kim Stuart
Kim Stuart
  Home Loans

Home Loan

A BIG SHOUT OUT TO Kelly, Liz and the team at Whitestar,they went far and beyond on their services that they specialise in.
Highly recommended,great communication from start to finish and an easy process 10/10. Show reply
vita b.
vita b.Greater Melbourne (Outer), VIC5 posts
  Home Loans

Maria Lyons is the best , need home loan help ,ask for her !

Maria was so professional, always updating us on our home loan . We needed to refinance our home loan at a bad time due to having to purchase a new car due to car accident and she came through with all her hard work researching and finally settling . She is so good at her job and has great communication skills . If you ever need a financial advisor to help you out because it’s not something you understand and are confused and scared in who to trust . Go no further . Show reply
Ned W.
Ned W.
  Home Loans

Refinance / Renovations / Motorhome

When the CBA said at 61 years of age No…
Kelly came to our rescue, and also got us a better rate. Show reply
Lisa du Toit
Lisa du ToitGreater Melbourne (Inner), VIC2 posts
  Conveyancing
Ironraj
Ironraj
  Conveyancing

Liz is a legend!

Liz was a consummate professional from start to finish. She ensured that the settlement process was explained in detail and was extremely helpful and went out of her way to assist with every facet of the settlement. Show reply
Andrea and Brett
Andrea and BrettSouthwest, VIC
  Conveyancing

Amazing to have this team

Liz and her team are amazing to work with. Liz was very helpful courteous and happy to answer any questions we had. Liz kept in touch throughout our purchase of our property and helped us with filling in new online documents process.
Thank you again Liz for all your support.
We recommend Liz 100% to any clients wishing to use her services. Show reply
Stephen du Toit
Stephen du ToitGreater Melbourne (Outer), VIC
  Property Sales

Buying Agent

Very impressed with service received. Found us the ideal house. Show reply
James
JamesGreater Melbourne (Metropolitan), VIC4 posts
  Conveyancing

Excellent Service from the whole team!

We used WhiteStar for both Conveyancing and Financing on our first home purchase.
Liz was great to work with for Conveyancing. She patiently explained everything we needed to know and quickly answered any questions we had. Every time we talked with her we felt less stressed about the whole process.
Kelly and Kat helped us secure a home loan in a very short time window. Other brokers had failed to understand our financial position, but Kelly "got it" straight away and knew exactly which lenders to contact.
Everybody we spoke with at WhiteStar was professional and helpful. Show reply
Rico
Rico2 posts
  Conveyancing

Excellent conveyancing service

Excellent in communication, guiding, extremely fast response and excellent service. Extremely happy Thank you Liz especially and whitestar group you guys are amazing. I recommended to anyone who is seeking peace of mind in conveyancing. A+++ Show reply
Stuart s
Stuart sSouthwest, VIC2 posts
  Home Loans

Always outstanding service

It has once again been a pleasure to work with Maria, to get the best possible outcome for our loans. Maria has always been very up front and forthright with our position and the position with the banks to get the best possible loan set ups for us. Thanks again Maria for your tireless work to re mortgage 3 of our properties. Along with your staff, your assistance has been invaluable, very educational and as always very professional. Look forward to a continued association with yourself and WhiteStar.
Regards Stuart and Belinda Show reply
Rj T.
Rj T.South East Queensland, QLD
  Home Loans

What a team of professionals!

WhiteStar Broker provided top-notch service for my loan deal. Eric is a star special thanks.
I had an incredible experience with their team, who were knowledgeable, professional, and responsive throughout the entire process.They were always available to answer any questions I had and were quick to follow up on any concerns. Overall, White Star Broker exceeded my expectations and I would highly recommend them . Show reply
vita b.
vita b.Greater Melbourne (Outer), VIC5 posts
  WhiteStar Group

Excellent and thorough service by JACKSON

I needed to get a car loan straight away as my 12 yr old car was rear ended and I wasn’t expecting to change my car anytime soon . Didn’t have that money sitting in my bank . So I went through Whitestar thinking I needed to up my home loan but Jackson came to the rescue and managed to get me such a good interest rate on my car loan so I didn’t have to wait and there was no rush in refinancing my home loan to finance the car . He made it so easy and kept keeping me up to date with when the loan was settling so easy and thorough . Definitely recommend JACKSON from Whitestar financial solutions Melbourne . Show reply
Annie C.
Annie C.2 posts
  Home Loans

Eric was a star

My recent experience with white star was brilliant. Eric was great with all the assistance he gave me and made my experience less stressful . Highly recommended Whitestar and highly recommend Eric
Thank you for your assistance Eric ☺ Show reply
amye m.
amye m.
  Home Loans

Absolutely amazing service and products

Highly recommend Whitestar, they have gone above and beyond to assist with our home loan and changing over from our previous bank our case was not easy and we have always been treated with the upmost respect, kindness and no judgements, always transparent and honest absolutely outstanding customer service from Kelly, Kat and Liz who made everything possible. Highly recommend getting in contact for any of your broker needs.
Thank you Whitestar Kelly, Kat and Liz for everything. Show reply
Scott
ScottCentral Queensland, QLD
  Home Loans

Home Loan interest rate review

Maria Lyons has supported us greatly through our difficult time sourcing a new home loan.
On top of that she has also got a rate reduction after only 5 months. Show reply
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Angela
AngelaSHAILER PARK2 posts
  Debt Consolidation

Job well done

From start to end the refining was simple, Jo
Was fantastic, I thought I would be rejected, but I and now debt free! Highly recommended Show reply
Michos Corporation
Michos CorporationGreater Melbourne (Inner), VIC
  Property Sales

Professional Service

Vicky Gardner was a delight to deal with. I recently purchased a property through Vicky and found her to be competent, diligent and knowledgeable. She was also able to recommend the in-house Conveyancing Team who assisted with the deal.
I would highly recommend Vicky and her team for your future property needs. Show reply
loz2196
loz2196Greater Melbourne (Inner), VIC
  Property Sales

Vicky

I dealt with Vicky for the sale of my parents property, and she was a delight to deal with throughout each stage of the sale. She was very informative and made the process streamline and stress free. We cant thank Vicky enough! Show reply
Melanie Q.
Melanie Q.Greater Melbourne (Inner), VIC
  Debt Consolidation

Going above and beyond

Our Mortgage Broker, Jo has been supporting us now for over 10 years. She never fails to go above and beyond for us, following up regularly, finding us a more competitive home loan, turning over paperwork quickly and making time to be available to secure a deposit bond for us on the day of auction. I recommend Jo without hesitation. Show reply
Karen
KarenCentral West, NSW
  Home Loans

Extensive search

Broker was always helpful and put in maximum effort to find a better deal for our house loans even though I had changed jobs and in my probationary period. Very grateful for all the effort. Whole process was easy and worry free with no surprises. Show reply
saroj r.
saroj r.
  Home Loans

Thank you:):)

I made an enquiry with Whitestar Finance to look at my options after my current lender refused to assist me. I spoke with Jo C one off the mortgage brokers @ Whitestar Finance she was easy to speak to about my financiers.
Jo C gave some wonderful advise on how to approach my current bank and had a very successful outcome and forever grateful for this. For me this is great service for a NON client with them. I am so happy to refer anyone to chat to Whitestar Finance as they are caring about people. Thank Jo C you're a Star… Show reply
kate
kate
  Home Loans

Customer service with a smile

I work in HR and deal with a lot of people with varying experiences. It was a pleasure to work with Jo and her team as they navigated me through what can be a stressful time with positive and energetic attitude. Their responses to my questions were always prompt and I was well informed through the whole process to date.
I would recommend Jo and her team. Show reply
Paul L.
Paul L.2 posts
  Home Loans

Refinancing home loan

WhiteStar made the whole process of refinancing relatively stress free.
Excellent customer service with home loan options presented and explained in detail to ensure it meets our needs…….. definitely highly recommended…….. Thanks Eric for your service. Show reply
David Faulds
David FauldsGreater Melbourne (Metropolitan), VIC
  Debt Consolidation

Fantastic Customer Service

I contacted Maria at Whitestar to assist me in consolidating debt that had been accumulated over the Covid lock downs. Maria was brilliant in providing a number of rational solutions, explaining the benefits and drawbacks of each without pushing me to a pre prescribed outcome, just the one that worked for me. The Team at Whitestar are great to deal with and everything proceeded smoothly. Show reply
Mel
MelHunter Region, NSW
  Home Loans

Kelly is a Legend

Kelly went above and beyond for us. Always put our best interest first. We were a difficult case and through her expertise we successfully obtained mortgage. Show reply
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Iakopo
IakopoSydney, NSW
  Home Loans
Michelle
Michelle
  Home Loans

Changing home loan

Customer service was excellent they did all the work big thanks to Kelly and everyone that helped with the process. Show reply
Janna
Janna
  Home Loans

Excellent service

Excellent service. We worked closely with Jo C and Kat and both were so helpful and patient. They made the process of refinancing easy and smooth. Couldn’t speak more highly of either! Show reply
Sinisa G.
Sinisa G.2 posts
  Home Loans

Excellent services

Excellent services. WhiteStar personell meet all expectation. Highly recommended to anyone. Show reply
Martene
Martene
  Home Loans

Thanku Maria

Maria was awesome very honest and straight to the point.
Hard working lady that actually cares that her clients are happy Show reply
Angela M.
Angela M.
  Home Loans

Excellent customer service!

Maria was amazing at helping us every step of the way in refinancing our 2 mortgages Show reply
Peter
Peter
  Conveyancing

Liz is amazing

Liz helped us buy and sell our investment property. Everything went smoothly and her professionalism was outstanding.

If we do buy again, I will be using her as my Conveyancer. Show reply

Andy
AndyVictoria
  Conveyancing

Smooth, hassle-free property sale

Sold my Property through Whitestar Property Sales.
My Conveyancer for this transaction was Liz, who's professional qualities really shone through.
Thankyou Liz for making this a very pleasurable selling experience. Show reply
Scott
Scott
  Debt Consolidation

WhiteStar delivers

The team at WhiteStar are really committed to getting positive outcomes for their customers. Our experience with them resulted in a financial solution that will benefit us for years to come. Show reply
Gavin Harris
Gavin Harris3 posts
  Debt Consolidation

Fast , Easy and Excellent service

Kelly was absolutely fantastic to deal with and the whole process was just so easy. Prompt and accurate communication anas nothing was too much trouble. Would give 6 stars if I could she was that good . Will definitely be using white star again. Show reply
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Leanne
LeanneGreater Melbourne (Outer), VIC
  Conveyancing

Highly recommend Liz

Liz from WhiteStar took care of our conveyancing whilst selling our house and was fantastic! She is friendly, reassuring and knows her stuff! Show reply
Amanda G.
Amanda G.Metropolitan Adelaide, SA2 posts
  Home Loans

super easy, really fast

The whole process was really easy and convenient. All requirements worked around my schedule with no random appointments to attend. Straight forward paperwork and supportive staff to help the whole way through. It was such a positive experience for me. Single income with a mortgage and trying to refinance to reduce my interest rate.....no problems. They saved me 2%. I am so happy I chose to use WhiteStar Finance. Show reply
Kezza
Kezza2 posts
  Debt Consolidation

Excellent service

My current mortgage interest rate was killing me so decided to refinance and consolidate debt at a much lower rate. Thankfully Inwas referred to Whitestar and was helped from the very beginning through the process to the end by Kelly. Fantastic service and nothing was too much trouble for her. I will definitely return when wanting further assistance down the track. Thank you - you have changed my life Show reply
Andy M.
Andy M.2 posts
  Property Sales

Excellent hassle-free transaction

Very professional, well organized. Would not hesitate in using again in the future. Show reply
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