WhiteStar Group

WhiteStar Group

 Verifiedwhitestar.com.au
WhiteStar Group
5.0

370 reviews

PositivevsNegative
100% · 3691 · 0%

Reviews

370 reviews
Mr SS
Mr SSGreater Melbourne (Metropolitan), VIC
  Home Loans

Outstanding service and assistance were provided for my home loan refinance

I was looking to refinance my home loan to consolidate debts and clear my credit file, therefore I need a broker who is trustworthy and reliable and is willing to go the extra mile to make it happen for me.

I found the White Star group by Googling and was fortunate enough to speak with Maria Lyons. She gave me some invaluable advice on what to do prior to starting the refinancing process. The refinance process itself was smooth, I received constant updates from Maria and her assistant Katerina.

I highly recommend White Star Group to anyone! Show reply

Yalcin D.
Yalcin D.
  Home Loans

Perfection at its best

Transition between Whitestar and I to get the mortgage approval in short time was excellent where no words can describe Show reply
Aiden H.
Aiden H.
  Home Loans

I cannot speak more highly of this team

Whitestar supported me to buy my first house. They were simply unbelievable. I've always believed that when you find good people, you go back. So when we got married and were looking for our forever home (hopefully) we called whitestar again. Exactly the same service as last time. You couldn't get a nicer and more supportive group of people. They made everything easy to understand, hassle free and said it how it is. We'll be forever grateful for how they have helped us to achieve what we have. I would never hesitate to give an absolute recommendation to this team. Show reply
SSHOB
SSHOBLeura2 posts
  Home Loans

Very helpful!

Kelly was very helpful in doing all the hack work for our refinancing of homeloan. Show reply
Craig C
Craig CDoreen2 posts
  Property Management

Highly recommend

Highly recommend the team at Whitestar! We now have 3 investment properties and could not have done it without them. Shelley was there from start to finish and her expertise made it a very easy process for us. Debbie and the property management team have consistently found the right tenants and once again made everything so easy for us. Show reply
Doug
Doug
  Conveyancing

Made a tough job easy

Professional, friendly, approachable advice that made the whole process smooth and seamless. Settlement took place several hours earlier than expected because the document preparation was so thorough. Highly recommended. Show reply
Victor
VictorGreater Melbourne (Metropolitan), VIC
  Conveyancing

Amazing service from amazing people

Responsible and honest service, answer and explain clearly to our questions. Show reply
Craig R.
Craig R.
  Home Loans
maddy bro
maddy broSydney, NSW
  Home Loans

Life savor and real money people to help

White Start helped me to find a best suitable lender for my current situation and needs with great and competent interest rate. Specifically great experience with JoC(joanne Chatzipanagiotis) from white start with out Jo C I could have not bought my home. Such a wonderful human being to guide and support along customer and financial needs.Truly enjoyed working with Jo through out the process. Finally bidding became a home ownership now. Love tp
Work with you again :) Show reply
New customer
New customer2 posts
  Home Loans

They are simply THE BEST!!

Jo C and Kat Szabo and the team, you have once again provided us with the most professional and prompt service even when things were tricky! Your integrity and product knowledge are top level and we will always return to Whitestar because of you.
Thankyou so much yet again. Everything is clearly explained and documented and there are no hidden costs. You are always patient and kind too, in the financial world a rare quality. Jo C you are a diamond. Show reply
Bec
BecGreater Melbourne (Outer), VIC
  Property Management

Rental property

Whitestar are the easiest real estate I have dealt with, nothing is too hard and staff are all fantastic to deal with Show reply
caterina vartuli
caterina vartuli2 posts
  Home Loans

terrific service

excellent customer service, quick prompt and fantastic i would recommend to everyone amazing Show 2 replies
Andy lehrner
Andy lehrner
  Home Loans

Home loan

Very good to deal with. Perfect communication and absolutely fantastic communication Show reply
Jess
JessGippsland, VIC3 posts
  Home Loans

Absolutely fantastic service

Maria was amazing at communicating the different terminology and processes to us in our loan application. Maria was patient and always took the time to clarify that we understood the information and what we were getting ourselves into. I always felt that I was able to ask questions and that Maria would take into careful consideration any concerns we had. Maria also spoke about future planning and gave us advice on what to do if certain issues were to come up as the process continued. Would highly recommend Maria for any home loan supports. Show reply
Ian Buckley
Ian Buckley
  Home Loans

Perfect communication and professionalism

Maria was fantastic! Throughout the process she guided us through the often difficult language and terminology of bank systems while offering advice during every stage. Show reply
sarah cavell
sarah cavellGreater Melbourne (Inner), VIC
  Conveyancing

Highly competent, communicative and supportive

From the onset Rebecca and her team have been incredible and I couldn’t recommend any other services more highly. Always supportive and informative at every point. Highly recommended Show reply
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SMITTY
SMITTY2 posts
  Home Loans

Thank god for Maria Lyons she is brilliant

I’m happy that we were helped out with the best case scenario! It’s our fault we were in a difficult position but Maria Lyons has certainly helped us out! Twice now! We know we can go back in 6 months time & re visit the rate! I will certainly be calling Maria in the future! Show reply
Cyndou11
Cyndou112 posts
  Conveyancing

Perfect customer service

Liz was the best one, she was very patient with me and in explaining everything. Show reply
Anna O'Reilly
Anna O'ReillySouth East Queensland, QLD
  Home Loans

Refinance

Maria and Katrina are amazing, professional, and go beyond, exceeded my expectations.
2 Amazing women when it comes to home loans and refinancing. they communicate clearly and concise, no hidden agenda or fees, no surprises except for YES, thank you Maria and Katrina for being my rock. Highly recommended WhiteStar Finance. Show reply
Joanne Kendrick
Joanne KendrickSouth East Queensland, QLD
  Home Loans

Very easy process for us

Kelly went above and beyond to finally get our loan application through and gave us lots of support along the way. Show reply
theo c.
theo c.
  Conveyancing

Great Service, highly recommend

Liz was super responsive and supported us throughout the whole process of our first house and land package over the course of 14months. Always kept us up to date and ensured the process was smooth. Will definitely be using white star again for our next investment property! Show reply
Leah
LeahGreater Melbourne (Outer), VIC
  Debt Consolidation
Angelo K.
Angelo K.3 posts
  Conveyancing

Professional, Prompt and Proactive

Efficient and professional right from the get-go, Liz is a real gem, she's very communicative, attenuative and really knows her stuff, Liz went above and beyond to make sure the property settled on time due to its unusual and very difficult title structure. If your after a professional and competent conveyancer with a smile in her voice, than look no further than Liz! Show reply
Ali Harrod
Ali HarrodNorth Western Region, NSW2 posts
  Home Loans

Great experience

Applying for finance makes me really anxious but Eric was amazing to deal with, we couldn't be happier Show reply
Steve
Steve
  Home Loans

Fantastic help and service

Jo & Kat were great to deal with, they always kept me updated.and walked me thru Show reply
Rob
RobCentral Highlands and Goldfields, VIC
  Home Loans

Excellent, saved us hours of time

From day one Kelly as Narelle before her ,was nothing but brilliant , always had our best interest , honest and went beyond, Thanks Kelly and Kat for making such an easy transition, will speak soon Kind Regards Rob and Melissa Show reply
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Anne A.
Anne A.South East Queensland, QLD
  Home Loans

AAA+ service

We are happy we decided to progress our home loan refinance with Kelly, Kat and the team at WhiteStar. Kelly in particular was so helpful with everything. She really took the time to listen to our needs and find us the right product, guiding us all the way from start to finish. Also, the process was so easy, I thought there would be more hoops to jump through, but it was all very reasonable. We look forward to using WhiteStar's services in the future when we are ready to upgrade our home loan. Show reply
Merv
Merv
  Conveyancing

Great customer experience!!

Liz was a pleasure to deal with and we will deal with her again for our next property purchase. Thank you Show reply
Megan
MeganSouth East Queensland, QLD
  Home Loans

The Best Service

From day one, I have been kept in the loop, educated and updated. We were working with Maria and Kat through the process and these ladies are sensational! End to end has been easy and stress free. Every question was answered and these two ladies went above and beyond. 100% recommend WhiteStar! Show reply
Dee
Dee
  Property Sales

Team is quick and efficient!

They helped me secure my first investment property and made the process easy. Show reply
AJLardner
AJLardnerGreater Melbourne (Inner), VIC3 posts
  Home Loans

Great, efficient and personalised service

I just love dealing with WhiteStar. I've been using their services for over 20 years. This time I had such pleasure dealing with Kelly. She was tireless and hard working and got me a great fixed rate. I can't thank her enough. In fact the whole team - Liz in Conveyancing and Kat in Settlements - have been great. These guys make you feel like you're part of their team! Show reply
TACallander
TACallanderFar North Queensland, QLD2 posts
  Home Loans

Awesome team

Customer service was good. The loan took a really long time not due to whitstar Show reply
Yassien S.
Yassien S.Greater Melbourne (Inner), VIC
  Conveyancing

very professional service

Liz from whitestar group is just a delight to work with. In one word, she's a pro, and will make everything look easy. Show reply
Kasey
KaseyMurray Region, NSW
  Home Loans

Changed our lives for the better, we’re very grateful

Kept informed at all times and assistance with meeting our objectives rendered c Show reply
Cristian
CristianGreater Melbourne (Inner), VIC
  Accounting

Very helpful

Kelly is the best, anything I needed she was always there to help me Show reply
Tanya C
Tanya CNorth Western Region, NSW2 posts
  Home Loans

Exceptional service. Friendly and very patient

Jo C was very professional and so easy to talk to. She talked us through how to complete things, without an issue
The process was so easy and quick Show reply
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Tracy
TracyGreater Melbourne (Outer), VIC2 posts
  Home Loans

Whitestar Five Star!

Thanks again Maria for all your hard work and effort in securing a great rate for our home loan refinance. Your service was amazing, from providing us with home loan options to arranging documentation with a quick turn around. Maria was fantastic in assisting us in purchasing our first home. She has been fantastic once again in helping us to refinance. Would definitely recommend Whitestar to family and friends! Show reply
Mary Rose Cassar
Mary Rose CassarGreater Melbourne (Inner), VIC
  Home Loans

MARY CASSAR

Your customer service was just great, friendly and honest.
No.
Would always love it to be less but flowed with the current market. Show reply
John Kellett
John KellettGreater Melbourne (Inner), VIC
  Home Loans

Great help with my home loan

The service was faultless. Kelly and Kat were objective, punctual and, when I needed assistance, they came through with flying colours. It could not imagine a better result. Show reply
Vanessa
VanessaSydney Surrounds, NSW2 posts
  Home Loans

Excellent

Thank you Kelly for your patience and understanding and getting the job done for me, I have used this group before for and they have always been able to achieve a great outcome for me. Show reply
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