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Best I have used.
I had my carpets cleaned and pest control done and could not fault the service. Technician got stains out of carpet I thought would have been impossible. Pest control done with no mess or fuss. It was great to get up next morning to see dead bodies (cockies that is) on the floor so know it definitely works and no smell just good results. This is the third time I have used who who and would not use any other company. They were very well priced, turned up on time, technicians were very helpful and did a great job. Look forward to using them next year when due to be done.
Dont Use This Company
This company is full of it. they lie to their customers- over charge their customers- poor management skills- and when you complain- you speak to office girls and never the manager or owner when requested. Their service is crap- would never recommend them to anyone- would rather spend my money on a company with good service and worth my money.....STAY AWAY FROM THIS COMPANY- DODGY AS HELL
- Verified customer
Used these guys twice to come and check for termites and do a general pest control for cockroaches, spiders, ants etc. The second time the technician was here, 6 months after the first visit, he found moisture in a window sill and recommended I install a barrier at a cost of $4,800. Needless to say, I was hesitant. So I asked whether he'd found any termite activity in that window sill when he'd been here 6 months previously and he told me he hadn't checked for termites then. What? So why did I pay them $379 the previous visit? I checked my rece...ipts and the first visit consisted of a general pest control for $264 and a Termidor ant treatment for $115. The second visit consisted of a Termidor ant treatment $208 and termite inspection $115. Since then I've used a different company to do my pest control at a total cost, including ants, of $209. That's 45% cheaper than their cost of $379. I've also split my pest controls from my termite inspections and I was so happy with the new company inspecting for termites, who also used infrared and were SO much more thorough. He even crawled around in the roof space. The new guy found no moisture or termite activity in the window sill and quoted me $3,000-$3,300 to do a barrier. I will certainly never be using Who Who for my pest or termite control ever again. Oh, and the new companies I'm using don't charge credit card fees either, unlike Who Who who charge 1%.
Not value for money
Cleared all the rooms of furniture to facilitate a good job but at last minute was asked if I wanted lanolin to be added to a wool carpet (one room only) for $50.....half a cup sprinkled on an then there was the add on emulsifier to bring out the colour for $50, again a small amount added to the mix, I said that I thought you came to do the carpets and now I need to pay for these extras ? Admittedly he did get rid of two stains but the emulsifier left lines all down the staircase which incidentally he only did once....every other carpet clean ...we have had did them twice. He was there for one and a half hours all told and it cost me over $435 and they even charged me for use of my credit card. Would I use them again .... absolutely not. He may have been a very polite operator but I imagine that it just part of the ploy so you don't feel like arguing with them. By the way they seemed to change their name a few times during the process but this is the name we ended up pay the bill to.
Too many bookings with unrealistic arrival times. Cleaner rude & intruded into other areas not authorised. Gutted rooms. Job okay never fantastic. Company name changed several times since Myer owned & service has gone downhill. Cancelled last booking as didn't turned up as agreed. Won't be cleaned for Christmas now..
- Verified customer
lovely service, very polite gentleman. Very bad carpet clean.
with a phone call every 3 months or so over the past 12-18 months i gave in. Wish i had found some reviews first. polite man came to do carpets on Monday the 1st June . Not a spot gone. Looks like it has not been cleaned professionally at all. Happy for anyone from the company to come and see. Very disappointed. terrible job. I was given no receipt but was told that a receipt would be posted. Have not received it yet
Service was great, but need more information.
This was the second time I've had them come and do my pest control. Leon was great. He explained what he was doing, what to expect and did it all during a storm. The initial call back for a booking was pretty good. Tina was good enough to call back at a more convenient time and give me a good price for getting 2 house's done on the day. My only complaint is that no one mentioned that if I wanted to pay by card there would be a fee. This would have been good to know BEFORE the technician came out. I would have simply paid cash. But as I live in a rural area, it's a little too far to shoot to an ATM. So, have your payment in cash if you don't want to be charged a fee.
Poor Job cleaning the Carpets
I booked 6 rooms and stairs to be cleaned. After being assured the carpets would be touch dry due to their great machines, my stairs were still wet into the night. They could not even get the food marks off the carpet telling me they were stains that would not come out. The next day I used vinegar and water and got out all the food stains that they could not remove. How good is that. I should friends and they said the carpets looked the same. Not happy with the job.
I man cleaned my leather lounge suite and did an excellent job of that.
All talk on how good they were, but they did not clean carpet well.
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