I made 3 appointments for a designer to come to my home for a quote. They didn’t show up to any of the scheduled appointments and didn’t contact me to provide an explanation. Very disappointing.

We had a kitchen put in 12 months ago and from the design process to installation went pretty smoothly.
We chose a gloss finish on our cabinets and found that one door had a dimpling in it.. was replaced straight away.
We love our kitchen and really happy with the whole process.

Stay away !! My kitchen looks terrible ...be smart ! Shop around... you will regret going with these guys. Chips in my cupboards, tiles not straight.... just looks cheap ! Very different to what the sales guy showed me it would look like.

We finally got to a point where we just had to put in a new kitchen but were totally daunted by the process. After an impulse visit to the showroom we booked an appointment with the designer - we were very impressed as we had particular constraints which were respected from the beginning, the whole design process was straight forward and easy and we never felt we were being 'encouraged' to do more or spend more than we wanted! The process was very clear and the company was very quick and responsive to any queries. Installation went very well bu...

Our first contact point was Alexandra Hovan & was a excellent experience. We believed Alexandra would be our contact throughout the process, but not advised she was only the designer. Then we dealt with a number of different people from your company & most frustrating to speak to someone as they were often in meetings or busy. Suggest one contact person throughout the entire process. Didn't know from the start the installer was a separate company & costing extra. Jason (Proqual) the installer very good & calm. However responsibility was placed ...

We love having family & friends at our place & now we can be even more excited to have them over. We have a gorgeous functional Kitchen that has increased space & is visually appealing. Our kitchen has transformed our home. Thanks to the wholesale kitchen team. Cheers

Very thorough process. Attention to detail was second to none in the plan, measurements & install. The installation trades were especially good, their communication and workmanship were worth alone going with this guys.
Very happy customers indeed!

The pantry is perfect with 4 doors and bottom stainless steel drawers. I love the big drawers either side of stove which means all needs for my cooking as everything is at hand. The quality is suberp and so easy to care for.

Initial design was great, cost was reasonable and site check was great. But it seems that once I paid the deposit and the first major instalment the whole process went to hell. Shocking customer service. No-one wanted to help me work out where my delivery was, why the laminate bench top took 5 weeks to arrive and was still wrong after a professional kitchen installer templated it for me. They took no responsibility for the error, blamed the laminate company and then believed them over me when I showed them the e fence that the template was corr...

I’m so glad I proceeded with Wholesale Kitchens!
Paul my designer spend 2.5h in my apartment going through what would work and what wouldn’t. He was really open to encorporate what I wanted where as other companies and designers had a more ‘my way of the highway approach’.
Once I paid the deposit for my kitchen, the end to end process was seamless. The review process and updating the specs of my equipment was my responsibility up to CAD drawings. The builder Rhys allocated to my job was fantastic! He really cared about the work he put out a...

Don't get pushed into signing and agreeing to get your kitchen supplied by Wholesale Kitchens unless you have reviewed everything yourself without the consultant being present. I have been asking for an itemised receipt of the deposit I made for over a month now to show what exactly my deposit contributed to however I've been questioned why I want this and no one has returned my calls or request. This should be normal business practice and not an unusual request, considering a business has 7 business days to provide the receipt... its been over...

My wife and I have had a major kitchen upgrade using Wholesale Kitchens with appliance purchased from The Good Guys.
We are delighted to say that our expectations were well met/exceeded by the professional planning, design & updates, communication, logistics, project management, quality of product and, exceptionally, the professionalism of installation.
In particular, Lauren (Wholesale Kitchens) was efficient, courteous and very helpful and Colin (the actual Installer/Trade Contractor) was exceptional, not only in terms of skill but work ethic.
We were very surprised at how well the whole operation was coordinated and run. Thank you for a fantastic outcome!

This company operates under a few different names - Kinsman, Wholesale Kitchens, Freedom Kitchens and The Good Guys. The "Kitchen Designer" who is sent to your house to draw up your plans is not a designer at all. He will take rough measurements and slap a kitchen drawing together on the spot. He will then proceed to offer a 20% discount if you sign the 20 page contract and put down a deposit straight away. What he won't tell you about (and what you will find out later) is that there are limitations on their cabinets which are standard sizing o...

From the lady at good guys thomastown to the designer that took 3 hours to show us a design that we didn’t even think that would fit was amazing. Then dealing with the team in Sydney was amazing. I was a bit hesitant to do so but when we had trade issues they were so understanding and when it came time to go there communication was always spot on. When the kitchen turned up the boys were amazing I didn’t have to tell them I had new floors they were so careful and nothing was a problem. When the installer turned up he was bang on time and dealing with a old house nothing was a problem his eye for detail was amazing and so was his patience. We are wrapped with our kitchen and would highly recommend wholesale kitchens to anyone.

Very happy with my new kitchen and without the help and patience of Phil Burns, the kitchen designer, it probably would not have happened, so may thanks to him. Installation went smoothly until we discovered one of the benchtops was made incorrectly and it took several weeks and many phones to get it remade which was disappointing.

Dealing with wholesale kitchens has brought so much joy to everybody in our family. We got good service based on high standard of professionalism . We can’t believe our success story. Money well spent. Our house price had gone up. You can smile if I told everybody that people who come for dinner now talk more about the beautiful kitchen than talking about the food offered. They are right though. We all are so happy that we dealt with WHOLESALE KITCHEN. Best thing that we did for our house. PEACE OF MIND for those who want value for money and ev...

Its 6 weeks from installment and they can't get drawers right. Ones to big next lot too small. Hope next is okay but not holding my breath as they don't seem to care.

Kitchen arrived on due date as did Warren & his team.
So love my glass upper cabinets (never had before) , & the huge cutlery draws etc. A lot of "items" never made in back into the kitchen but found their way to the local "op shop".
Warren & his team - a job well done. He has a good hardworking team & a pleasure to watch the guys work. Day 1 - Old kitchen out and new one In. Day 2 just finishing up. In 2 days all was done. The cupboards, Electrical & Plumbing. It was a HUGE shame the kitchen sink had to go back in !!. So loved the bench wi...

Kitchen arrived on the date that was set. Received a phone call that afternoon to confirm. Asked if they could not start the next day as expected, make it the day after. Should have known that this was to set the tone of my job. I said that they should keep to their word and be there the next day. They turned up and demolished my old kitchen and said three times they would be back the next day. Didn't show and no phonecall. After ringing them the next day they turned up, installed the benches only for me to discover that they didn't make the be...

Any savings made by using this company are gone when the kitchen arrived damaged and with parts missing. I have now been waiting an additional 4 weeks for my kitchen to be completed and I still haven't been given a date. I have a number of trades now on hold until the kitchen has been installed. Very Disappointed. Lots of apologies but no action. Use a local company that you can deal with face to face. I bet I don't get a $200 good guys voucher for my review.