We finally got to a point where we just had to put in a new kitchen but were totally daunted by the process. After an impulse visit to the showroom we booked an appointment with the designer - we were very impressed as we had particular constraints which were respected from the beginning, the whole design process was straight forward and easy and we never felt we were being 'encouraged' to do more or spend more than we wanted! The process was very clear and the company was very quick and responsive to any queries. Installation went very well bu...Read more

Our first contact point was Alexandra Hovan & was a excellent experience. We believed Alexandra would be our contact throughout the process, but not advised she was only the designer. Then we dealt with a number of different people from your company & most frustrating to speak to someone as they were often in meetings or busy. Suggest one contact person throughout the entire process. Didn't know from the start the installer was a separate company & costing extra. Jason (Proqual) the installer very good & calm. However responsibility was placed ...Read more

Initial design was great, cost was reasonable and site check was great. But it seems that once I paid the deposit and the first major instalment the whole process went to hell. Shocking customer service. No-one wanted to help me work out where my delivery was, why the laminate bench top took 5 weeks to arrive and was still wrong after a professional kitchen installer templated it for me. They took no responsibility for the error, blamed the laminate company and then believed them over me when I showed them the e fence that the template was corr...Read more

I’m so glad I proceeded with Wholesale Kitchens!
Paul my designer spend 2.5h in my apartment going through what would work and what wouldn’t. He was really open to encorporate what I wanted where as other companies and designers had a more ‘my way of the highway approach’.
Once I paid the deposit for my kitchen, the end to end process was seamless. The review process and updating the specs of my equipment was my responsibility up to CAD drawings. The builder Rhys allocated to my job was fantastic! He really cared about the work he put out a...Read more

Don't get pushed into signing and agreeing to get your kitchen supplied by Wholesale Kitchens unless you have reviewed everything yourself without the consultant being present. I have been asking for an itemised receipt of the deposit I made for over a month now to show what exactly my deposit contributed to however I've been questioned why I want this and no one has returned my calls or request. This should be normal business practice and not an unusual request, considering a business has 7 business days to provide the receipt... its been over...Read more

This company operates under a few different names - Kinsman, Wholesale Kitchens, Freedom Kitchens and The Good Guys. The "Kitchen Designer" who is sent to your house to draw up your plans is not a designer at all. He will take rough measurements and slap a kitchen drawing together on the spot. He will then proceed to offer a 20% discount if you sign the 20 page contract and put down a deposit straight away. What he won't tell you about (and what you will find out later) is that there are limitations on their cabinets which are standard sizing o...Read more

Dealing with wholesale kitchens has brought so much joy to everybody in our family. We got good service based on high standard of professionalism . We can’t believe our success story. Money well spent. Our house price had gone up. You can smile if I told everybody that people who come for dinner now talk more about the beautiful kitchen than talking about the food offered. They are right though. We all are so happy that we dealt with WHOLESALE KITCHEN. Best thing that we did for our house. PEACE OF MIND for those who want value for money and ev...Read more

Kitchen arrived on due date as did Warren & his team.
So love my glass upper cabinets (never had before) , & the huge cutlery draws etc. A lot of "items" never made in back into the kitchen but found their way to the local "op shop".
Warren & his team - a job well done. He has a good hardworking team & a pleasure to watch the guys work. Day 1 - Old kitchen out and new one In. Day 2 just finishing up. In 2 days all was done. The cupboards, Electrical & Plumbing. It was a HUGE shame the kitchen sink had to go back in !!. So loved the bench wi...Read more

Kitchen arrived on the date that was set. Received a phone call that afternoon to confirm. Asked if they could not start the next day as expected, make it the day after. Should have known that this was to set the tone of my job. I said that they should keep to their word and be there the next day. They turned up and demolished my old kitchen and said three times they would be back the next day. Didn't show and no phonecall. After ringing them the next day they turned up, installed the benches only for me to discover that they didn't make the be...Read more