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Wholesale Kitchens

Wholesale Kitchens

3.9 from 46 reviews

See the Best Kitchen Renovators in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
29
4 star
5
3 star
1
2 star
0
1 star
11

No show

published

I made 3 appointments for a designer to come to my home for a quote. They didn’t show up to any of the scheduled appointments and didn’t contact me to provide an explanation. Very disappointing.

Customer Service
2 comments
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Good morning Laurie. We apologise that this has happened and would like to follow this up with one of Area managers. Can you please send us a direct message and we will be in touch urgently. Regards, Wholesale Kitchens

Laurie
Laurie

Thanks for the offer, but if you fail to make 3 appointments and dont even realise that this has occurred, it sends a clear message about how the business operates and I wont tempt fate by giving you my business


Ds_ideas

Ds_ideasSouth East Queensland, QLD

  • 2 reviews

We loveee our kitchen

published

We had a kitchen put in 12 months ago and from the design process to installation went pretty smoothly.
We chose a gloss finish on our cabinets and found that one door had a dimpling in it.. was replaced straight away.
We love our kitchen and really happy with the whole process.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers
Nicole G

Nicole G

  • 2 reviews

Major let down !!!

published

Stay away !! My kitchen looks terrible ...be smart ! Shop around... you will regret going with these guys. Chips in my cupboards, tiles not straight.... just looks cheap ! Very different to what the sales guy showed me it would look like.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
See all answers
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Nicole, We apologise that this has been your experience. If you can please send us a private message with your job number, we would like to discuss further. Regards, Wholesale Kitchens

Daunting process made very easy

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Kitchen purchase review

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

  • Verified customer

Love to Entertain

published

We love having family & friends at our place & now we can be even more excited to have them over. We have a gorgeous functional Kitchen that has increased space & is visually appealing. Our kitchen has transformed our home. Thanks to the wholesale kitchen team. Cheers

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Smooth process - very happy customers.

published

Very thorough process. Attention to detail was second to none in the plan, measurements & install. The installation trades were especially good, their communication and workmanship were worth alone going with this guys.
Very happy customers indeed!

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

A fantastic beautiful kitchen

published

The pantry is perfect with 4 doors and bottom stainless steel drawers. I love the big drawers either side of stove which means all needs for my cooking as everything is at hand. The quality is suberp and so easy to care for.

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Cate,
Great to hear your experience and that the functionality has been personalised to meet your needs, if you require anything further by all means let us know.
Warmest Regards
Kristie

amanda

amanda

  • 3 reviews
  • 2 likes

Beware of wholesale kitchens

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens
Amanda K

Amanda KElizabeth Bay

Exceptional Service!

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Barbara

BarbaraMelbourne

Would not recommend this company to anyone

published
3 comments
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Barbara
Thank you for your feedback, I have sent you a private message with the hope of assisting you further if possible,
Thank you
Kristie

Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Barbara
Thank you for your feedback, I have sent you a private message with the hope of assisting you further if possible,
Thank you
Kristie

Barbara
Barbara

Outcome well exceeded our expectations

published

My wife and I have had a major kitchen upgrade using Wholesale Kitchens with appliance purchased from The Good Guys.
We are delighted to say that our expectations were well met/exceeded by the professional planning, design & updates, communication, logistics, project management, quality of product and, exceptionally, the professionalism of installation.
In particular, Lauren (Wholesale Kitchens) was efficient, courteous and very helpful and Colin (the actual Installer/Trade Contractor) was exceptional, not only in terms of skill but work ethic.
We were very surprised at how well the whole operation was coordinated and run. Thank you for a fantastic outcome!

3 comments
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens
Gail and Ian
Gail and Ian
Gail and Ian
Gail and Ian

Interesting that Kristie did not follow up on our subsequent comment re out kitchen experience with Wholesale Kitchens. Seems only praising comments get follow up service. Ian and Gail.


Elise

EliseSydney

  • Verified customer

Unfortunately you get what you pay for

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Elise,
I have sent you a private message with the aim of assisting you further if possible
Rania


A perfect experience from start to finish

published

From the lady at good guys thomastown to the designer that took 3 hours to show us a design that we didn’t even think that would fit was amazing. Then dealing with the team in Sydney was amazing. I was a bit hesitant to do so but when we had trade issues they were so understanding and when it came time to go there communication was always spot on. When the kitchen turned up the boys were amazing I didn’t have to tell them I had new floors they were so careful and nothing was a problem. When the installer turned up he was bang on time and dealing with a old house nothing was a problem his eye for detail was amazing and so was his patience. We are wrapped with our kitchen and would highly recommend wholesale kitchens to anyone.

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Barry,
Great to hear your detailed positive feedback, if there is anything further we can assist with please do not hesitate in letting us know, in the meantime we wish you all the best with your kitchen,
Rania

Julie

JulieSydney

Love my new kitchen but...

published

Very happy with my new kitchen and without the help and patience of Phil Burns, the kitchen designer, it probably would not have happened, so may thanks to him. Installation went smoothly until we discovered one of the benchtops was made incorrectly and it took several weeks and many phones to get it remade which was disappointing.

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Julie,
Thank you for your feedback, I have sent you a private message with the hope of assisting you further if possible,
Thank you
Rania

Joseph

JosephGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

From wholesale Kitchens we got more than a kitchen

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Joseph,
We are very glad to hear that you enjoyed your experience with your kitchen, if you require further assistance please do not hesitate in letting us know.
Rania


Wish I didn't get new kitchen

published

Its 6 weeks from installment and they can't get drawers right. Ones to big next lot too small. Hope next is okay but not holding my breath as they don't seem to care.

1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Hi Wendy,
I have sent you a private message with the aim of assisting you further as much as possible, I hope to work with you soon,
Thank you
Rania


Lyn

LynSouth East Queensland, QLD

  • Verified customer

Great

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

raelene templeman

raelene templemanrowville

  • 2 reviews
  • 2 likes

Very disappointed

published
1 comment
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens

Julia

JuliaMelbourne

  • 2 reviews
  • 7 likes

Do Not use this company

published

Any savings made by using this company are gone when the kitchen arrived damaged and with parts missing. I have now been waiting an additional 4 weeks for my kitchen to be completed and I still haven't been given a date. I have a number of trades now on hold until the kitchen has been installed. Very Disappointed. Lots of apologies but no action. Use a local company that you can deal with face to face. I bet I don't get a $200 good guys voucher for my review.

4 comments
Wholesale Kitchens
Wholesale Kitchens D.Wholesale Kitchens
Julia
Julia

Another weeks gone and more apologies... Still no doors or date for them. Seems they have only just been re-ordered. Now an additional 5 week delay on my kitchen.

Julia
Julia

Another weeks gone by, STILL NO RESPONSE FROM ANYONE... 6 weeks now since my incomplete kitchen was delivered. We are now sick of BBQ's.. How Much Longer.


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