As of January 1st, 2020, Wholesale Toner is under new management.
Very Good Service, but quality of 'compatible' HP cartridges are BAD!!
The sale and delivery service of this company is fantastic! Have used them many times over. However, tried the 'compatible' HP cartridges last time, they were huge disappointment. Some colours are not working at all, as if it is empty cartridges.
Problems with new website:
1. I could not edit both billing address & delivery address without retyping both when I only wanted to alter apartment number - messy
2. Had to go looking on how to allow cookies - most sites just ask you to click. I did not know how to do this so it took me so long to put credit card info in.
Have always had very good service from WT.
Print quality of the non-genuine cartridge is poor
Whilst the customer service is excellent, the product that I purchased to suit a HP officejet printer does not work well. I had a lot of difficulty even getting it to be recognised and print and eventually found a setting that stops sending info to HP which then allowed the cartridges to be recognised. However, since install I have an issue with print quality everyday and I need to clean the cartridges at least once sometimes twice/three times to get a uniform print. This uses extra ink from both the black and colour cartridges so any benefits ...of a cheaper price are gone. (The colour cartridge is genuine so this may contribute to the problem but that is not helpful to me when i don't need to replace the colour cartridge yet.) I will not be buying these cartridges again. There is nothing wrong with my printer heads or any other printer hardware. Probably the problem is that the manufacturers don't want you to use anything other genuine ink so my negative review is not against this company as they were very helpful.
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I have been ordering from Wholesale toner for a while now and can recommend the service and goods to everyone, have not had any problems at all. The prices are excellent.
My Experience with Wholesale Toners
Years ago, someone spoke to me of Wholesale Toners and I "enlisted". Deliveries were always stupendously prompt and the pricing was very favourable. For the most part, the service over the phone was very good.
Then, one day, a delivery to my home became a problem. I was not happy with the process however I finally received the order.
Earlier, someone else had mentioned another company which sells printer cartridges ... at half the price. I remained loyal to Wholesale Toners for many months after it was mentioned though.... until that day when the delivery became a problem.
I decided to give 'the other company' a try.
Sadly, my loyalty to Wholesale Toners is no longer there and I purchase my printer cartridges elsewhere now.
Whilst I no longer use lots of ink I am always impressed by the prompt service and ink quality. Recommended you to a friend last week. Finding you years ago has been great.
Questions & Answers
The big price differential between compatible and genuine: why?: is there any noticeable difference in quality such as drying and perhaps creating difficulty in picking up next sheet?
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