Frank listened carefully to what I wanted from my shed, and was happy to make changes to the original design as I thought of improvements. He was easy to talk to over the phone and made the whole process very simple. I am confident my new shed will meet my expectations - I can't wait to start using it!
New farm shed
Frank listened to what we required in a shed and made valued suggestions. We received the quote quickly and everything was easy to understand. Overall experience with Frank and Widespan has been great.
Frank was really helpful over the phone and followed up.
Frank went through everything with to make sure what had ordered was correct.His follow up calls confirmed this.It was a good exsperience to know that everything has been done correctly.
Can’t thank Paul at Widespan Sheds enough! He was quick to supply quotes & made our requested changes to them multiple times without it being a problem. Overall a great experience!
The fox's were patient and consistently gave good advice. I was a bit of a pain and it took a lot of support to get my business but they did well.
Hugh and Mickey
tolerant and knowledgeable. answered all our questions promptly and in a timely manner. Ver happy with this process. No pushy sals techniques and I don't know what else to say to fill up the words
Wait too long, time wasted
Ordered and paid 14 of Feb, but today is already 5 of Match, but still nothing here, still waiting......how long need to wait? is it send out from the moon?
Lied to get a sale.
Told can't get plans for council until money paid.
Council denied plans
Wide span refuse to give back deposit it as we should of spoken to council first.
We actually did but they asked for plans. To get them you pay 25%. And if the council dont approve. Stiff!
Helpful , Easy, responsive
Frank was an energetic guy that had the knowledge. Once I had engaged he was efficiently assisting the process with out pressure. Good on his knowledge that meant I was happy to disengage from other companies and focus on him
many thanks Paul Mc
Excellent Wide Span Shed
I have now completed the construction of my 10m X 9m shed which I purchased through Wide Span Sheds. My experience during all dealings with Frank and Sally was totally professional from day one.
Any questions I had were answered promptly and the process of manufacturing and delivery of my shed was as per the contract and on time.
Before I had the opportunity to view other brand name sheds prior to my purchase and now can confirm that my Wide Span Shed is structurally stronger in the engineering and design.
I would definitely recommend Wide Span Sheds.
Steer clear if you are a owner builder
Wide Span Sheds might be ok if you are in a urban area and using the company to install. However if you are doing it yourself and in a situation where there may be delays getting it up try and find a local provider. It seems that all the different shed manufactures are using the same design software from Bluescope so you get the same product across different brands. They just get the local roll former to cut and punch the steel so why deal with a company in QLD when you are in TAS when the customer service finishes once the kit is paid for.
Alarm bells started ringing when the experienced concreter said the plans lacked sufficient information for the footings. The plans are really woeful being a collection of detail, some of which may be relevant - most of which is not. For an 'Engineered' structure this is very poor as there is know way of knowing exactly how the shed is designed to go together prior to construction. The manual also lacks detail and seems to be a cut and paste.
Things do be come clearer when the kit is laid out on the ground as per the marking scheme and thats when you discover that the brackets supplied as per the BOM are the wrong type, have been substituted for another type, or are missing. The plans are little help at this point as there is nothing too show exactly what goes where.
Genuinely fantastic customer service!
Wide Span Sheds have provided excellent customer service at every step. They did everything they said they would and within the timeframe they promised. Looking forward to receiving the kit.
Seems good so far
Was easy to talk to. Guided me in the right direction & helped me understand everything & in the end it was what I wanted.
Friendly service thats made this big purchase simple.
Really good experience with wide span sheds, Lucas was very enthusiastic with helping me work through ordering my new shed. He was promt and accurate in providing me with multiple quotes for different variatuons I made to my design.
the perfect carport
i like the quality of wide span products and ease of putting it together with the help of a friend and following the instructions it goes up in no time.
Great double garage
Very efficient, and cost effective. Lucas had all the questions answered immediately, eager to find a solution to any concerns.
Awesome service. Factual information. Great price and value for money. Chris Walker was very patient and willing to give advice on how to build the in the most cost effective manor. Wide Span was recommended by friend s and would not hesitate to recommend to others
WIDE SPAN team have been very helpful from get go... expert advice and no time before a professional and accurate quote arrived which wound up being spot on to what was finalised.
Ticked all the boxes!
Impressive, helpful and good insight to the whole process,I would do this again in the near future with other projects in the pipe line.
Great service from Bronwen and David
WE were looking to build a weekender and were looking around to see what we actually wanted, We did find Bronwen and David in Broke and our search was over, their level of service, expertise and advice is unique. It is not just the shed but everything else that is involved in building it that they advised us on and assisted us with. We would highly recommend them.
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